Job summary
Band 6-7 - Electronic Health Record (EHR) Analyst (ASAP Application)
An opportunity to join the UCLH EHR team has arisen within our ASAP application, supporting Emergency Medicine. We are looking to recruit and train an enthusiastic healthcare professional with a keen interest in digital healthcare. The successful candidate will join an experienced and diverse team of analysts who support UCLH's digital infrastructure.
Patients are at the centre of everything we do. Our Electronic Health Record - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time.To help us to achieve this vision, we are looking for passionate individuals to join our EHR team.
Main duties of the job
The new and exciting field of Digital Healthcare looks to improving patient care and staff working experience by using technology and digital pathways. More and more job opportunities are being created for people with an interest and experience in implementing and designing Digital Health solutions. From patient records to research, health economics to clinical decision support, Digital Health aims to bring current IT technology to healthcare settings.
We work closely with clinical, administrative and managerial staff; we analyse their processes and help them agree clinical best practice standards and workflows. The team modify Epic to reflect and support these working practices. We test changes to ensure that they fulfil organisation requirements, are safe, and work as expected. We provide support to end-users using our specialist application knowledge through regular meetings and through incident investigation and resolution. We have excellent relationships with departmental leads, super-users and subject matter experts who help prioritise our workstreams. We have a rolling upgrade programme which delivers new features and functionality to ensure the system is up-to-date.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Candidates who are already Epic certified will be employed at band 7. Candidates who do not have a certification will start at band 6 and undertake a period of training to obtain certification in the relevant Epic module. You will progress to a Band 7 when you achieve certification and demonstrate competence via assessment across all elements of the role.You will be fully supported by your manager and team throughout this process.
Applicants without an Epic certification will be required to undertake the Epic aptitude assessment (the Sphinx test) prior to interview.
The EHR team have worked remotely for the last 18 months and we are open to applications from outside of the London area.
Job description
Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Candidates who are already Epic certified will be employed at band 7. Candidates who do not have a certification will start at band 6 and undertake a period of training to obtain certification in the relevant Epic module. You will progress to a Band 7 when you achieve certification and demonstrate competence via assessment across all elements of the role.You will be fully supported by your manager and team throughout this process.
Applicants without an Epic certification will be required to undertake the Epic aptitude assessment (the Sphinx test) prior to interview.
The EHR team have worked remotely for the last 18 months and we are open to applications from outside of the London area.
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience
- Excellent operational knowledge of the advertised area including relevant operational policies and procedures
- Epic Certification
Experience
Essential
- Ability to understand the requirements of and work effectively within a demanding project environment
- IT or software configuration experience
- Previous experience of working within complex cultural environment
- Understanding of clinical, administrative and /or operational workflows and processes within a hospital environment
- Knowledge of medical terminology
- Experience of supporting change management
Desirable
- Experience of Epic configuration
- Previous NHS or healthcare experience
Skills and Abilities
Essential
- Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
- The ability to maintain issues logs and work to a project plan
- Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
- Have the ability to work alone as well as working with other work streams when and where necessary.
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation or comparison of a range of options
- Advanced keyboard skills
Other Requirements
Essential
- Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary
Person Specification
Knowledge and Qualifications
Essential
- Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience
- Excellent operational knowledge of the advertised area including relevant operational policies and procedures
- Epic Certification
Experience
Essential
- Ability to understand the requirements of and work effectively within a demanding project environment
- IT or software configuration experience
- Previous experience of working within complex cultural environment
- Understanding of clinical, administrative and /or operational workflows and processes within a hospital environment
- Knowledge of medical terminology
- Experience of supporting change management
Desirable
- Experience of Epic configuration
- Previous NHS or healthcare experience
Skills and Abilities
Essential
- Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
- The ability to maintain issues logs and work to a project plan
- Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
- Have the ability to work alone as well as working with other work streams when and where necessary.
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation or comparison of a range of options
- Advanced keyboard skills
Other Requirements
Essential
- Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
