London Ambulance Service NHS Trust

People Partner

The closing date is 25 August 2025

Job summary

People Partner - Band 7( 1 x Permanent and 1 x 12 month Secondment)

We are pleased to invite applications for the role of People Partner (Band 7), with both substantive and a secondment opportunity available.

As a People Partner, you will provide a specialist employee relations and resolution service to managers and staff across the Trust. You'll be responsible for managing your own complex ER casework, supporting managers with expert advice and guidance, and play a key role in promoting a culture of early resolution, fairness, learning and accountability.

This role is central to driving change and improving the experience of our staff and managers, through the application of best practice ER approaches rooted in the principles of a just and inclusive culture.

Main duties of the job

You will be a central point of specialist HR advice and support to the management team within a designated area.

Ensuring that the highest professional standards of employment practice are maintained in line with Trust policy and employment legislation, you will undertake a range of employee relations casework.

You will proactively advise managers and establish plans to manage and reduce sickness absence ensuring the correct and consistent application of the Trust's absence management policy in a supportive and compassionate way for our staff.

You will interpret, review, develop and implement HR policies, procedures and practices. You will take a lead role on key HR projects/initiatives as required, design and deliver specialist staff development and training courses and support job evaluation activities with training.

You will also take responsibility for the management and learning and development of a People Partner Advisor.

About us

London Ambulance Service covers an area of 620 sq. miles, serves one of the world's most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London.

We employ over 8,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-3074-2

Job locations

Waterloo HQ

Waterloo Road

London

SE1 8SD


Job description

Job responsibilities

Please see attached job description.

Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Priority will be given to staff at risk candidates.

We reserve the right to close the application window early if we receive a high volume of suitable applications.

Job description

Job responsibilities

Please see attached job description.

Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Priority will be given to staff at risk candidates.

We reserve the right to close the application window early if we receive a high volume of suitable applications.

Person Specification

Essential Criteria

Essential

  • Previous Experience as a HR Manager
  • Experience Working in the NHS
  • CIPD or equivalent experience

Experience

Essential

  • Experience of managing or supervising staff
  • Extensive experience in providing highly specialised HR advice and support to managers including, absence management, conduct, capability, disciplinary, grievance, management of change, TUPE and employment law
  • Experience of devising and delivering training packages to a range of staff

Skills

Essential

  • Preparing and writing effective reports and official documentation
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
Person Specification

Essential Criteria

Essential

  • Previous Experience as a HR Manager
  • Experience Working in the NHS
  • CIPD or equivalent experience

Experience

Essential

  • Experience of managing or supervising staff
  • Extensive experience in providing highly specialised HR advice and support to managers including, absence management, conduct, capability, disciplinary, grievance, management of change, TUPE and employment law
  • Experience of devising and delivering training packages to a range of staff

Skills

Essential

  • Preparing and writing effective reports and official documentation
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Waterloo HQ

Waterloo Road

London

SE1 8SD


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

London Ambulance Service NHS Trust

Address

Waterloo HQ

Waterloo Road

London

SE1 8SD


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior People Partner

Mai Oliver

m.oliver4@nhs.net

Details

Date posted

08 August 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-3074-2

Job locations

Waterloo HQ

Waterloo Road

London

SE1 8SD


Supporting documents

Privacy notice

London Ambulance Service NHS Trust's privacy notice (opens in a new tab)