London Ambulance Service NHS Trust

Head of PMO (CIP)

The closing date is 25 August 2025

Job summary

An exciting opportunity has arisen to lead the Cost Improvement Programme PMO, where you will play a key role in supporting colleagues to develop cost improvement programmes to transform and improve services and deliver financial benefits.

Please note:

  • The successful candidate will be expected to work a minimum of 3 days in the office.
  • Interviews will be held face to face on week commencing 1st September 2025
  • We may close this advert early if we receive a high volume of applications.

Main duties of the job

As Head of PMO, you will lead the co-ordination and governance of CIP portfolios and support best-practice governance and programme management across schemes. You will review, challenge and provide independent assurance across development, delivery and financial reporting of CIP schemes.

You will need excellent interpersonal skills to collaborate across directorate and corporate teams, to identify opportunities and develop new programmes.

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

  • Our care- delivering outstanding emergency and urgent care whenever and wherever needed.
  • Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
  • Our London- using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Details

Date posted

04 August 2025

Pay scheme

Agenda for change

Band

Band 8d

Salary

£99,808 to £113,803 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

308-CORP-3088

Job locations

London Ambulance Service Headquarters

220, Waterloo Road

London

SE1 8SD


Job description

Job responsibilities

Applicants are advised to read all the information enclosed in the advert before completing an application. For further details of main responsibilities, please see attached job description.

Job description

Job responsibilities

Applicants are advised to read all the information enclosed in the advert before completing an application. For further details of main responsibilities, please see attached job description.

Person Specification

Qualifications, Accreditations, Education

Essential

  • Educated to degree and master's level in relevant subject or equivalent experience
  • Significant practical and management experience in leading large transformational programmes with a wide range of external organisations and stakeholders, delivering strategic objectives to achieve organisational goals

Desirable

  • Managing Successful Programmes (MSP) Certified
  • APMG Change Management Practitioner
  • Agile Certified

Experience

Essential

  • Substantial knowledge and extensive experience of change management for complex programmes over many years
  • Significant experience at a senior leadership level
  • Demonstrable capability and capacity for leading and managing staff
  • Experience of programmes with significant levels of integration
  • Significant experience managing Business Transformation Programmes
  • Significant experience working across organisations in a business change capacity working across multi-disciplined business functions
  • Experience working with an Executive Team
  • Significant experience in line management and performance management of a team of programme and project staff developing and motivating staff to deliver results
  • Significant experience of directly managing 3rd party suppliers and or interim/contract resources
  • Substantial experience of change management for complex programmes over many years
  • Significant knowledge and experience in managing multidiscipline programmes and projects including (but not limited to) HR, Estates, Finance, IT and Business Operations.
  • Strong and proven financial programme budget ability ensuring programmes ae delivered within budget
  • Strong financial and resource management experience particularly in cost savings / efficiencies

Knowledge and Skills

Essential

  • Excellent communication skills both oral and written
  • Highly developed ability to provide guidance and advice to Programme Manager peers or Project Managers/project teams
  • Ability to motivate staff and teams outside of direct control
  • Substantial experience of diagnosing failing programmes or change projects and making recommendations to fix and leading to a stable condition
  • Ability to contribute to or write defined policy or governance based upon recommendations from failed audits or project failures
  • Strong influencing, negotiating and communication skills and the ability to listen and respond to the needs of a wide range of stakeholders including a Trust Executive Team or Board members.
  • Demonstrable knowledge of Budget and Finance planning
Person Specification

Qualifications, Accreditations, Education

Essential

  • Educated to degree and master's level in relevant subject or equivalent experience
  • Significant practical and management experience in leading large transformational programmes with a wide range of external organisations and stakeholders, delivering strategic objectives to achieve organisational goals

Desirable

  • Managing Successful Programmes (MSP) Certified
  • APMG Change Management Practitioner
  • Agile Certified

Experience

Essential

  • Substantial knowledge and extensive experience of change management for complex programmes over many years
  • Significant experience at a senior leadership level
  • Demonstrable capability and capacity for leading and managing staff
  • Experience of programmes with significant levels of integration
  • Significant experience managing Business Transformation Programmes
  • Significant experience working across organisations in a business change capacity working across multi-disciplined business functions
  • Experience working with an Executive Team
  • Significant experience in line management and performance management of a team of programme and project staff developing and motivating staff to deliver results
  • Significant experience of directly managing 3rd party suppliers and or interim/contract resources
  • Substantial experience of change management for complex programmes over many years
  • Significant knowledge and experience in managing multidiscipline programmes and projects including (but not limited to) HR, Estates, Finance, IT and Business Operations.
  • Strong and proven financial programme budget ability ensuring programmes ae delivered within budget
  • Strong financial and resource management experience particularly in cost savings / efficiencies

Knowledge and Skills

Essential

  • Excellent communication skills both oral and written
  • Highly developed ability to provide guidance and advice to Programme Manager peers or Project Managers/project teams
  • Ability to motivate staff and teams outside of direct control
  • Substantial experience of diagnosing failing programmes or change projects and making recommendations to fix and leading to a stable condition
  • Ability to contribute to or write defined policy or governance based upon recommendations from failed audits or project failures
  • Strong influencing, negotiating and communication skills and the ability to listen and respond to the needs of a wide range of stakeholders including a Trust Executive Team or Board members.
  • Demonstrable knowledge of Budget and Finance planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

London Ambulance Service Headquarters

220, Waterloo Road

London

SE1 8SD


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

London Ambulance Service NHS Trust

Address

London Ambulance Service Headquarters

220, Waterloo Road

London

SE1 8SD


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Support Manager

Samantha Cullen

samantha.cullen5@nhs.net

07825923975

Details

Date posted

04 August 2025

Pay scheme

Agenda for change

Band

Band 8d

Salary

£99,808 to £113,803 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

308-CORP-3088

Job locations

London Ambulance Service Headquarters

220, Waterloo Road

London

SE1 8SD


Supporting documents

Privacy notice

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