Job summary
To deliver the provision of services within the Make Ready Hub delivering excellent clinical care for patients by ensuring the right equipment, products and vehicles are available at the right place, at the right time.
Supervise a team of Make Ready Technicians (MRT) to carry out cleaning, refuelling, movement and restocking of front line vehicles.
Supervise a team of Make Ready Technicians (MRT) to pack consumables into pouches, using defined processes.
The post holder will be required to utilise the asset management system (Pro Cloud) to ensure timely replenishment of equipment and consumable items, assign assets to vehicles, and record vehicle preparations.
The post holder will be required to ensure consumable items are replenished over a number of remote sites, to minimise operational down-time for ambulance operational colleagues restocking
To interpret detailed information using Trust electronic systems such as Current Status and the Business Intelligence (BI) Portal, and use this data to allocate tasks to the MRT and vehicles for operational use.
To maintain regular contact with Group Management Teams, Fleet, Logistics, Workshop staff and other central support functions to resolve issues that may be complex, to maximise patient facing time for ambulance operation colleagues.
Main duties of the job
On a shift by shift basis organise the team and work schedule to ensure delivery of clean fully stocked and refuelled vehicles; to deliver routine and planned activities. Allocate tasks to team members in a fair and equitable way and ensure they are completed to standard. Communicates work procedures, assisting with induction of new staff, maintains working relationships with own and other departments, trains and motivates staff to achieve objectives. Proposes changes to support service improvement and development. To plan ahead to ensure there are sufficient staff and made ready vehicles to meet the operational requirements. Ability to self-manage workload and priorities without direct supervision
Please review the job description attached to find the full list of the role & responsibilities
About us
Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
- Our care- delivering outstanding emergency and urgent care whenever and wherever needed.
- Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
- Our London- using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Job description
Job responsibilities
To deliver the provision of services within the Make Ready Hub delivering excellent clinical care for patients by ensuring the right equipment, products and vehicles are available at the right place, at the right time. Supervise a team of Make Ready Technicians (MRT) to carry out cleaning, refuelling, movement and restocking of front line vehicles. Supervise a team of Make Ready Technicians (MRT) to pack consumables into pouches, using defined processes. The post holder will be required to utilise the asset management system (Pro Cloud) to ensure timely replenishment of equipment and consumable items, assign assets to vehicles, and record vehicle preparations. The post holder will be required to ensure consumable items are replenished over a number of remote sites, to minimise operational down-time for ambulance operational colleagues restocking To interpret detailed information using Trust electronic systems such as Current Status and the Business Intelligence (BI) Portal, and use this data to allocate tasks to the MRT and vehicles for operational use. To maintain regular contact with Group Management Teams, Fleet, Logistics, Workshop staff and other central support functions to resolve issues that may be complex, to maximise patient facing time for ambulance operation colleagues. To use creativity, imagination and innovative ideas to resolve vehicle and equipment resourcing issues and challenges, which prevent the Service from providing high quality patient care. To use communication systems and advanced keyboard skills alongside knowledge and understanding of Trust systems which allow monitoring of fleet and equipment availability To analyse and collate information in real time to report on actual and predicted vehicle demand, using own judgement to initiate improvements with stakeholders to initiate improvements in availability where deficiencies identified Have ability to understand and manage frequently changing information to respond to conflicting priorities. Maintain accurate records for governance assurance such as vehicle movement logs, staff sign-on registers, audits and inventory reports. The post holder will ensure that vehicles are deep cleaned to standard and in accordance with service scheduling. Perform any other duties commensurate with the grade.
Job description
Job responsibilities
To deliver the provision of services within the Make Ready Hub delivering excellent clinical care for patients by ensuring the right equipment, products and vehicles are available at the right place, at the right time. Supervise a team of Make Ready Technicians (MRT) to carry out cleaning, refuelling, movement and restocking of front line vehicles. Supervise a team of Make Ready Technicians (MRT) to pack consumables into pouches, using defined processes. The post holder will be required to utilise the asset management system (Pro Cloud) to ensure timely replenishment of equipment and consumable items, assign assets to vehicles, and record vehicle preparations. The post holder will be required to ensure consumable items are replenished over a number of remote sites, to minimise operational down-time for ambulance operational colleagues restocking To interpret detailed information using Trust electronic systems such as Current Status and the Business Intelligence (BI) Portal, and use this data to allocate tasks to the MRT and vehicles for operational use. To maintain regular contact with Group Management Teams, Fleet, Logistics, Workshop staff and other central support functions to resolve issues that may be complex, to maximise patient facing time for ambulance operation colleagues. To use creativity, imagination and innovative ideas to resolve vehicle and equipment resourcing issues and challenges, which prevent the Service from providing high quality patient care. To use communication systems and advanced keyboard skills alongside knowledge and understanding of Trust systems which allow monitoring of fleet and equipment availability To analyse and collate information in real time to report on actual and predicted vehicle demand, using own judgement to initiate improvements with stakeholders to initiate improvements in availability where deficiencies identified Have ability to understand and manage frequently changing information to respond to conflicting priorities. Maintain accurate records for governance assurance such as vehicle movement logs, staff sign-on registers, audits and inventory reports. The post holder will ensure that vehicles are deep cleaned to standard and in accordance with service scheduling. Perform any other duties commensurate with the grade.
Person Specification
Qualifications
Essential
- Current UK full manual licence WITH no more than 3 penalty points
- Provisional C1 category on driving licence
- Good standard of written and verbal English
- Willing to undertake any training as required by LAS
Desirable
- C1 category on driving licence
Experience
Essential
- Previously undertaken Technician role or similar, including sufficient experience in vehicle deep cleaning and functional testing of medical equipment
- Ability to build up good relationships with internal customers and staff at all levels and deal with staff issues in sensitive manner
- Ability to organise and train others
- Ability to manage time management issues
Desirable
- Minimum of 2 years supervisory experience
Knowledge
Essential
- Excellent communication and organisational skills with strong attention to detail
- A leader and team player with good interpersonal skills
- Excellent command of Information Technology and proficient in the use of MS Office
Desirable
- IPC trained, H&S knowledge and COSHH understanding
- Working knowledge of healthcare environment
Person Specification
Qualifications
Essential
- Current UK full manual licence WITH no more than 3 penalty points
- Provisional C1 category on driving licence
- Good standard of written and verbal English
- Willing to undertake any training as required by LAS
Desirable
- C1 category on driving licence
Experience
Essential
- Previously undertaken Technician role or similar, including sufficient experience in vehicle deep cleaning and functional testing of medical equipment
- Ability to build up good relationships with internal customers and staff at all levels and deal with staff issues in sensitive manner
- Ability to organise and train others
- Ability to manage time management issues
Desirable
- Minimum of 2 years supervisory experience
Knowledge
Essential
- Excellent communication and organisational skills with strong attention to detail
- A leader and team player with good interpersonal skills
- Excellent command of Information Technology and proficient in the use of MS Office
Desirable
- IPC trained, H&S knowledge and COSHH understanding
- Working knowledge of healthcare environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
