Job summary
The Director of Technology Services is responsible & accountable for all information and technology systems across the trust.
This role is pivotal in providing the trust with industry-leading expertise in the management of complex and large-scale technology services that can be used to support. They will be instrumental in bringing improvements by way of technical design,process design and review to ensure appropriate availability and resilience of the Trust'sdigital infrastructureThey will be seen as an expert in their field and will develop relationships that enhances the LAS' reputation for evidence based progress which supports the wider healthcare system for the benefit of our patients, our staff and our organisation.
Main duties of the job
The Director has responsibility for:
- Operating the day to day Digital ITfunction. This includes the delivery of information management and technology servicesacross the Trust that is aligned to the strategic objectives and ambitions of the LAS;ensuring that the LAS business and clinical needs are reflected in our technologyapplications and services, now and in the future; and that innovation is brought into theTrust to promote productivity and performance.
- The day to day leadership of the IT Directorate, ensuring that the team is enabled, capable and skilled to deliver highly complex systems and services across the Trusts that are effective, efficient, safe, consistent and fit for purpose.
- Driving improvements by way of technical design, process design and review to ensure appropriate availability and resilience of the Trust'sdigital infrastructure ensuring it is cost effective and in-line with industry best practice.
- The post holder will need to ensure that the team understands the critical importance ofIT to the organisation and the wider London community, which it serves.
- Working closely with the CDO the post holder will help identify and shape the Trust'sfuture technology requirements and operating models (including decisions on in sourcing/ outsourcing) to ensure the overall efficiency and effectiveness of the Trust's IT servicedelivery.
About us
London Ambulance Service serves one of the worlds most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital every year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service that we estimate will respond to around 1.4million urgent care calls by the end of the year.
We employ over 9,000 people who work or volunteer, across London to respond to the health needs of over 8 million people who live, work and travel in the capital.
We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 ICSs and NHS England for our specialist services.
As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.
Job description
Job responsibilities
London Ambulance Service NHS Trust is the busiest ambulance Trust in the UK. We are seeking someone who will fit with the Trust values of Caring, Respect and Teamwork.
Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
For further details of main responsibilities, please see attached job description.
Job description
Job responsibilities
London Ambulance Service NHS Trust is the busiest ambulance Trust in the UK. We are seeking someone who will fit with the Trust values of Caring, Respect and Teamwork.
Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
For further details of main responsibilities, please see attached job description.
Person Specification
Qualifications
Essential
- A Master's degree level qualification or appropriate comparable experience
- Leadership and management qualifications or substantial senior level experience in a complex IT organisation delivering significant and successful change programmes
- Evidence of up-to-date personal and professional development
- Formal Industry certification is e.g. ITIL, PRINCE2
Desirable
- MBA or equivalent post-graduate management qualifications or appropriate experience
Experience
Essential
- Extensive experience of working close to Board Level in a senior management role, in health and/ or other comparable private or public sector services, with a proven track record demonstrating successful strategic planning and implementation across this field
- Evidence of significant and measurable outcomes and achievements at both strategic and operational level that impact positively on organisational objectives and patient care
- Proven IT specialist experience with the appetite for driving excellence and efficiency
- Proven experience of managing and motivating diverse teams to achieve high levels of performance
- Demonstrable experience of effective partnership working with other organisations at a senior level, preferably a mix of public, private and voluntary sector
- Able to demonstrate an understanding of requirements of effective Cyber security
Knowledge and Skills
Essential
- In-depth understanding of information systems and information management in a complex healthcare or comparable environment
- Extensive knowledge of IM&T, ITIL, or related IT disciplines acquired over a prolonged period, gained through experience in a senior role
- Ability to translate strategic goals into effective and achievable operational plans and capable of monitoring their progress and outcomes
- Ability to analyse complex problems and develop recommendations and solutions
- Ability to influence and negotiate with internal and external stakeholders
Desirable
- Substantial knowledge of health service workforce regulation (e.g. CQC, NHSI), structures, implications of Five Year Forward Plan for 'blue light' (Urgent and Emergency 111 and 999) services
Person Specification
Qualifications
Essential
- A Master's degree level qualification or appropriate comparable experience
- Leadership and management qualifications or substantial senior level experience in a complex IT organisation delivering significant and successful change programmes
- Evidence of up-to-date personal and professional development
- Formal Industry certification is e.g. ITIL, PRINCE2
Desirable
- MBA or equivalent post-graduate management qualifications or appropriate experience
Experience
Essential
- Extensive experience of working close to Board Level in a senior management role, in health and/ or other comparable private or public sector services, with a proven track record demonstrating successful strategic planning and implementation across this field
- Evidence of significant and measurable outcomes and achievements at both strategic and operational level that impact positively on organisational objectives and patient care
- Proven IT specialist experience with the appetite for driving excellence and efficiency
- Proven experience of managing and motivating diverse teams to achieve high levels of performance
- Demonstrable experience of effective partnership working with other organisations at a senior level, preferably a mix of public, private and voluntary sector
- Able to demonstrate an understanding of requirements of effective Cyber security
Knowledge and Skills
Essential
- In-depth understanding of information systems and information management in a complex healthcare or comparable environment
- Extensive knowledge of IM&T, ITIL, or related IT disciplines acquired over a prolonged period, gained through experience in a senior role
- Ability to translate strategic goals into effective and achievable operational plans and capable of monitoring their progress and outcomes
- Ability to analyse complex problems and develop recommendations and solutions
- Ability to influence and negotiate with internal and external stakeholders
Desirable
- Substantial knowledge of health service workforce regulation (e.g. CQC, NHSI), structures, implications of Five Year Forward Plan for 'blue light' (Urgent and Emergency 111 and 999) services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
