Clinical Education and Standards Programmes Manager

London Ambulance Service NHS Trust

Information:

This job is now closed

Job summary

Based at one of our modern education centres in either East or West London, the post holder will provide managerial and leadership support to the programmes function of the department and lead the development of all recognised formal education under CE&S to ensure courses remain current in line with best practice.

Take a key role in continuous improvement and development activity, contributing to developing new practices that will lead, through education, learning and personal/career development, to both improved patient care and staff job satisfaction and welfare.

As a member of the Clinical Education and Standards Department, the post holder will be actively involved in promoting best clinical practice within the Service.

Main duties of the job

You will play a key role in supporting the clinical education programmes through support for curriculum development.

Contributing to the transformation and development of the department, its purpose and culture.

Formulate short, medium and long term strategic education plans across the Trust, and create a compelling vision for the future and communicate this throughout the organisation, adjusting these complex programmes as strategies emerge and develop, or unforeseen circumstances arise.

Lead the transition and ongoing engagement in digital education and electronic student management systems, analysing services using complex feedback mechanisms and making judgements to develop these further where a range of options need to be considered and following appraisal implementing the most appropriate improvements.

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

  • Our care- delivering outstanding emergency and urgent care whenever and wherever needed.
  • Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
  • Our London- using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£56,388 to £62,785 a year per annum inc of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-2853

Job locations

Brentside or Dockside Education Centres

Brentford or Newham

London

E16 2QU


Job description

Job responsibilities

Masters or equivalent experiencePost Graduate Certificate of Education / Certificate of EducationFull driving licence, valid in the UK and no more than 3 penalty pointsEvidence of continuous personal and career developmentPractising and current HCPC/NMC registered paramedic or registered Nurse /MidwifeLevel 3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent, willingness to achieve in 12 monthsWorking in Educational / Training ServicesExperience of working within multi-disciplinary teamsExperience of managing, developing and motivating staff in a team contextExperience of influencing at a senior managerial levelExperience of engaging effectively with internal and external stakeholdersExpertise in developing policies and procedures to influence both inter and intra departmentally working practicesEvidence of research into education methods and pedagogyEvidence of proficiency in using software and digital technology including mobile and social media platforms to support education and clinical practiceExperience conducting highly complex investigations and writing reports that may include sensitive or contentious informationAmbulance, emergency service or health service experienceExperience of working with digital technologies including mobile / electronic learning apps such as TOTARA, ESR / OLM, GRS, EPCR, UCP, MiDOS, MPDS and ADASTRAExperience of working in teams to deliver programmes and projects of work which involve changeExperience of working within a complex, multi-site learning environmentExperience of budget managementA Knowledge and Skills Essential EvidenceExcellent written and verbal communication skills, ability to speak / present in publicAbility to work effectively across departmental and professional boundariesAbility to employ the full range of leadership / managerial skills in providing empowerment and support to individuals and teamsAbility to identify, plan and prioritise own workAbility to manage outcomes and deliver to deadlines without compromising performanceHighly developed approach to receive and interpret complex, sensitive or contentious information and formulate plans for action as a resultDemonstrate ability to work with highly complex information including analysing service and organisational data that my change rapidlyAbility to implement and influence the development of departmental service plansDemonstrable commitment to both professional and personal quality and standardsFormulate short, medium & long term strategic education plans across the Trust and create a compelling vision for the future and communicate this throughout the organisationDemonstrable networking skills and the ability to identify and engage key stakeholdersHighly skilled in presenting to small and large groups, ensuring the information is understoodAbility to be flexible depending on the circumstances and requirements of the TrustAbility to work remotelyAble to think laterally and problem solve when the need arises in order to achieve successful outcomes in a timely mannerDevelop policies and procedures for necessary service developmentIT literate with good knowledge of MS word, excel and power pointCommitment to the provision of safe, high quality and effective patient careAbility to chair working groups and committeesKnowledge of all Trust clinical guidelines, drug regimes and patient care pathwaysAdhere and commitment to the Trust vision, values and behavioursExcellent interpersonal skillsHighly resilient individual, with the ability to cope under pressure within a continually changing environmentRecognises own behaviours and able to moderate to suit different audiences and individualsProactive with a commitment to deliver agreed outcomesEnthusiasm and the ability to work with and motivate othersEmpathetic and sensitive to the needs of othersEmbraces and responds positively to changeProfessional attitude and image

Job description

Job responsibilities

Masters or equivalent experiencePost Graduate Certificate of Education / Certificate of EducationFull driving licence, valid in the UK and no more than 3 penalty pointsEvidence of continuous personal and career developmentPractising and current HCPC/NMC registered paramedic or registered Nurse /MidwifeLevel 3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent, willingness to achieve in 12 monthsWorking in Educational / Training ServicesExperience of working within multi-disciplinary teamsExperience of managing, developing and motivating staff in a team contextExperience of influencing at a senior managerial levelExperience of engaging effectively with internal and external stakeholdersExpertise in developing policies and procedures to influence both inter and intra departmentally working practicesEvidence of research into education methods and pedagogyEvidence of proficiency in using software and digital technology including mobile and social media platforms to support education and clinical practiceExperience conducting highly complex investigations and writing reports that may include sensitive or contentious informationAmbulance, emergency service or health service experienceExperience of working with digital technologies including mobile / electronic learning apps such as TOTARA, ESR / OLM, GRS, EPCR, UCP, MiDOS, MPDS and ADASTRAExperience of working in teams to deliver programmes and projects of work which involve changeExperience of working within a complex, multi-site learning environmentExperience of budget managementA Knowledge and Skills Essential EvidenceExcellent written and verbal communication skills, ability to speak / present in publicAbility to work effectively across departmental and professional boundariesAbility to employ the full range of leadership / managerial skills in providing empowerment and support to individuals and teamsAbility to identify, plan and prioritise own workAbility to manage outcomes and deliver to deadlines without compromising performanceHighly developed approach to receive and interpret complex, sensitive or contentious information and formulate plans for action as a resultDemonstrate ability to work with highly complex information including analysing service and organisational data that my change rapidlyAbility to implement and influence the development of departmental service plansDemonstrable commitment to both professional and personal quality and standardsFormulate short, medium & long term strategic education plans across the Trust and create a compelling vision for the future and communicate this throughout the organisationDemonstrable networking skills and the ability to identify and engage key stakeholdersHighly skilled in presenting to small and large groups, ensuring the information is understoodAbility to be flexible depending on the circumstances and requirements of the TrustAbility to work remotelyAble to think laterally and problem solve when the need arises in order to achieve successful outcomes in a timely mannerDevelop policies and procedures for necessary service developmentIT literate with good knowledge of MS word, excel and power pointCommitment to the provision of safe, high quality and effective patient careAbility to chair working groups and committeesKnowledge of all Trust clinical guidelines, drug regimes and patient care pathwaysAdhere and commitment to the Trust vision, values and behavioursExcellent interpersonal skillsHighly resilient individual, with the ability to cope under pressure within a continually changing environmentRecognises own behaviours and able to moderate to suit different audiences and individualsProactive with a commitment to deliver agreed outcomesEnthusiasm and the ability to work with and motivate othersEmpathetic and sensitive to the needs of othersEmbraces and responds positively to changeProfessional attitude and image

Person Specification

Qualifications

Essential

  • Masters or equivalent experience
  • Post Graduate Certificate of Education / Certificate of Education
  • Full driving licence, valid in the UK and no more than 3 penalty points
  • Practising and current HCPC/NMC registered paramedic or registered Nurse /Midwife

Experience

Essential

  • Expertise in developing policies and procedures to influence both inter and intra departmentally working practices
  • Experience of engaging effectively with internal and external stakeholders
  • Evidence of proficiency in using software and digital technology including mobile and social media platforms to support education and clinical practice
  • Experience conducting highly complex investigations and writing reports that may include sensitive or contentious information

Knowledge

Essential

  • Excellent written and verbal communication skills, ability to speak / present in public
  • Ability to employ the full range of leadership / managerial skills in providing empowerment and support to individuals and teams
  • Highly developed approach to receive and interpret complex, sensitive or contentious information and formulate plans for action as a result
Person Specification

Qualifications

Essential

  • Masters or equivalent experience
  • Post Graduate Certificate of Education / Certificate of Education
  • Full driving licence, valid in the UK and no more than 3 penalty points
  • Practising and current HCPC/NMC registered paramedic or registered Nurse /Midwife

Experience

Essential

  • Expertise in developing policies and procedures to influence both inter and intra departmentally working practices
  • Experience of engaging effectively with internal and external stakeholders
  • Evidence of proficiency in using software and digital technology including mobile and social media platforms to support education and clinical practice
  • Experience conducting highly complex investigations and writing reports that may include sensitive or contentious information

Knowledge

Essential

  • Excellent written and verbal communication skills, ability to speak / present in public
  • Ability to employ the full range of leadership / managerial skills in providing empowerment and support to individuals and teams
  • Highly developed approach to receive and interpret complex, sensitive or contentious information and formulate plans for action as a result

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Brentside or Dockside Education Centres

Brentford or Newham

London

E16 2QU


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

London Ambulance Service NHS Trust

Address

Brentside or Dockside Education Centres

Brentford or Newham

London

E16 2QU


Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Head of Clinical Education

Matthew Williams

matthew.williams34@nhs.net

07767346660

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£56,388 to £62,785 a year per annum inc of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-2853

Job locations

Brentside or Dockside Education Centres

Brentford or Newham

London

E16 2QU


Supporting documents

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