Job summary
Are you ready for a new challenge and a real opportunity to make a difference at the London Ambulance Service?
The LAS Payroll Team are looking for a Senior Payroll Assistant who is open to new challenges with the ability to build strong relationships with Trust colleagues and managers. Your organisational skills and experience will allow you to support the existing management team working to payroll deadlines, whilst operating in a fast-paced environment. You will be working as part of a team ensuring that all London Ambulance staff are paid accurately and on time. You will be jointly responsible for supervising the Payroll Assistants and advising key stakeholders on any Payroll issues both verbally and in writing.
Main duties of the job
We are looking for a colleague who will embrace our values and are as passionate about Payroll as we are. Our ideal candidate will have experience of processing payrolls, monthly and weekly and dealing with all payroll related queries.
As well as having excellent communication, organisational and interpersonal skills, you will need to be flexible, have an appreciation of the confidential nature of the work and be able to manage a workload to meet pre-determined deadlines. You should have a pleasant telephone manner and be able to deal with difficult calls if necessary.
Experience of using the ESR System and knowledge in NHS Payroll is essential and you will be expected to interpret the NHS Terms and Conditions and possess knowledge of statutory HMRC and Pension regulations. Basic Excel skills with knowledge of Web ADI are required, in addition to extensive knowledge regarding manual calculations of PAYE, NI, Pensions, and Student loans.
As a Senior Payroll Assistant you will need strong supervisory skills and be able to provide support, advice and training to the Payroll Assistants as well as plan and monitor their workloads.
About us
This role is based at our Headquarters in London and is currently operating a combination of office based and home based working.
At the London Ambulance Service, each member of the Payroll Team is committed to demonstrating the Trust values in everything we do by;
Being Caring - kindness, positive, empathic and listening
Respect - equity, inclusive, understanding and appreciated
Team work - supportive, collaborative, professional and acting with integrity
We welcome applications from individuals who will embrace our values and want to make a difference.
Job description
Job responsibilities
- Train payroll staff to process, ensuring the accurate and timely delivery of Court Orders, Maintenance Orders and Council Tax and Protected Earnings Level deductions, in accordance with the regulations laid down by the Courts, Local Authorities and Child Support Agency.
- Assist the payroll staff with any payroll related issues, making judgement on what to tell people, i.e. explaining deductions such as Attachment of Earning Orders, which are highly sensitive andconfidential, while ensuring adherence to Data Protection Act regulations.
- Administer the Southwark Credit Union (S.C.U.) scheme, maintaining all staff savings using Excel spreadsheets, providing information to new and existing staff about the scheme.
- Resolve miscellaneous payroll related issues between Human Resources, Finance Department, and Management Information.
Please see the Job Description for further details.
Job description
Job responsibilities
- Train payroll staff to process, ensuring the accurate and timely delivery of Court Orders, Maintenance Orders and Council Tax and Protected Earnings Level deductions, in accordance with the regulations laid down by the Courts, Local Authorities and Child Support Agency.
- Assist the payroll staff with any payroll related issues, making judgement on what to tell people, i.e. explaining deductions such as Attachment of Earning Orders, which are highly sensitive andconfidential, while ensuring adherence to Data Protection Act regulations.
- Administer the Southwark Credit Union (S.C.U.) scheme, maintaining all staff savings using Excel spreadsheets, providing information to new and existing staff about the scheme.
- Resolve miscellaneous payroll related issues between Human Resources, Finance Department, and Management Information.
Please see the Job Description for further details.
Person Specification
Qualifications
Essential
- Diploma in Payroll Management or relevant experience
- Evidence of current relevant NHS (or equivalent) Payroll experience in a busy environment
- Recent working experience of pension schemes
- Recent experience of working in high workforce and payroll volumes
- Recent working experience of Payroll and IT systems
- Knowledge of using Microsoft Office (Excel, Word, Outlook)
- Significant knowledge of ESR and be able to use all aspects of the payroll related ESR URP's including Payroll, HR and Absence
Desirable
- Recent experience of managing/supervising a team
Knowledge
Essential
- Thorough working knowledge and understanding of PAYE, NIC's, OSP, OMP, SMP, SSP, SPP, SAP, Student Loan repayments and Tax Credits, and the associated statutory regulations and provisions
- Current Payroll-related employment law and issues
- A thorough awareness and understanding of current NHS pay, NHS T&Cs and pension issues
Desirable
- Recent working knowledge of procedures regarding Child Care Vouchers and salary sacrifice schemes, and the associated statutory regulations and provisions
- Working knowledge of current pension scheme statutory regulations
Skills
Essential
- Excellent written, oral and presentational skills across varying levels of an organisation including face-to-face, via e-mail, over the telephone and in writing
- Ability to conduct Payroll business and communicate with tact and diplomacy often with staff and/or staff relatives in sensitive or distressing circumstances including face-to-face, via e-mail, over the telephone and in writing
- Ability to communicate highly complex payroll information both verbally and in writing to staff, colleagues and union reps where there are barriers to understanding
- Ability to multi-task under pressure working accurately and to constantly tight deadlines on complex financial matters
Person Specification
Qualifications
Essential
- Diploma in Payroll Management or relevant experience
- Evidence of current relevant NHS (or equivalent) Payroll experience in a busy environment
- Recent working experience of pension schemes
- Recent experience of working in high workforce and payroll volumes
- Recent working experience of Payroll and IT systems
- Knowledge of using Microsoft Office (Excel, Word, Outlook)
- Significant knowledge of ESR and be able to use all aspects of the payroll related ESR URP's including Payroll, HR and Absence
Desirable
- Recent experience of managing/supervising a team
Knowledge
Essential
- Thorough working knowledge and understanding of PAYE, NIC's, OSP, OMP, SMP, SSP, SPP, SAP, Student Loan repayments and Tax Credits, and the associated statutory regulations and provisions
- Current Payroll-related employment law and issues
- A thorough awareness and understanding of current NHS pay, NHS T&Cs and pension issues
Desirable
- Recent working knowledge of procedures regarding Child Care Vouchers and salary sacrifice schemes, and the associated statutory regulations and provisions
- Working knowledge of current pension scheme statutory regulations
Skills
Essential
- Excellent written, oral and presentational skills across varying levels of an organisation including face-to-face, via e-mail, over the telephone and in writing
- Ability to conduct Payroll business and communicate with tact and diplomacy often with staff and/or staff relatives in sensitive or distressing circumstances including face-to-face, via e-mail, over the telephone and in writing
- Ability to communicate highly complex payroll information both verbally and in writing to staff, colleagues and union reps where there are barriers to understanding
- Ability to multi-task under pressure working accurately and to constantly tight deadlines on complex financial matters
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
