London Ambulance Service NHS Trust

Support Services Administrator

This job is now closed

Job summary

This is a fantastic opportunity to be part of a diverse team, supporting the education programmes for Ambulance Services in one of the busiest ambulance services in the world. The Clinical Education and Standards department has moved to brand new specialist education facilities, and the Support Services Administrator role is crucial in supporting the education of our clinical workforce.

The successful candidates will be experienced in providing comprehensive administrative support, with strong communication and organisation skills. The successful candidates will take pride in their work, and be flexible and adaptable in a fast-moving environment.

Main duties of the job

Responsibility for providing clinical course bookings, course preparation, and course administration.

Responsibility for the maintenance of all training records, including liaison with awarding organisations to ensure the appropriate certification of learners.

Responsibility for equipment, uniform, vehicle and product ordering, ensuring accurate records are maintained.

Responsibility for the maintenance of departmental course management databases.

About us

The Clinical Education and Standards department is a diverse team, responsible for all clinical education programmes in the London Ambulance Service. Our team is committed to educational excellence, and we strive for developing, delivering, recording and reporting the very best to ensure the clinical staff of the London Ambulance Service provide the highest patient care.

Our new education centres provide our learners with state of the art digital learning, and our portfolio of education programmes will allow the successful candidate to demonstrate their skill set to support our learners in achieving the very highest standards.

Date posted

08 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,129 to £28,649 a year per annum inclusive of HCAS Outer

Contract

Permanent

Working pattern

Full-time

Reference number

308-CORP-2764

Job locations

Dockside Education Centre

Unit Four Brentside Executive Centre Great West Road

London

SE1 8SD

Job description

Job responsibilities

The post holder will work as part of the Support Services team to provide a comprehensive administrative support function for the Clinical Education & Standards Department.
The post holder will be a key point of contact for all administrative aspects of course bookings and management.
The post holder will take responsibility for all tasks assigned and work with minimal supervision.

Please see the Job Description for more details.

Job description

Job responsibilities

The post holder will work as part of the Support Services team to provide a comprehensive administrative support function for the Clinical Education & Standards Department.
The post holder will be a key point of contact for all administrative aspects of course bookings and management.
The post holder will take responsibility for all tasks assigned and work with minimal supervision.

Please see the Job Description for more details.

Person Specification

Qualifications

Essential

Good written and verbal communication skills and ability to communicate with staff at all levels
Significant experience in the use of computer packages such as MS Word, MS Excel, Power Point
Good keyboard skills RSA Level 3, NVQ 3 or equivalent plus relevant practical experience

Desirable

Experience of working in NHS or public sector organisations
Ability to utilise digital technologies e.g. Totara, ESR, GRS and mobile / electronic learning apps

Skills

Essential

Able to work to and achieve deadlines
Attention to detail and the ability to produce and maintain accurate records
Adaptable and the ability to work flexibly using own initiative, dependent on circumstances and the requirements of the role / task

Experience

Essential

Experience of working in an administrative capacity
Evidence of personal and career development

Desirable

Experience of working in a multi-site, multi-agency environment
Experience of team working

Person Specification

Qualifications

Essential

Good written and verbal communication skills and ability to communicate with staff at all levels
Significant experience in the use of computer packages such as MS Word, MS Excel, Power Point
Good keyboard skills RSA Level 3, NVQ 3 or equivalent plus relevant practical experience

Desirable

Experience of working in NHS or public sector organisations
Ability to utilise digital technologies e.g. Totara, ESR, GRS and mobile / electronic learning apps

Skills

Essential

Able to work to and achieve deadlines
Attention to detail and the ability to produce and maintain accurate records
Adaptable and the ability to work flexibly using own initiative, dependent on circumstances and the requirements of the role / task

Experience

Essential

Experience of working in an administrative capacity
Evidence of personal and career development

Desirable

Experience of working in a multi-site, multi-agency environment
Experience of team working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Dockside Education Centre

Unit Four Brentside Executive Centre Great West Road

London

SE1 8SD

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Dockside Education Centre

Unit Four Brentside Executive Centre Great West Road

London

SE1 8SD

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)