Job summary
Come and join our EDI team at London Ambulance Service as an EDI Business Partner. If you're looking for an interesting and varied role, with a chance to make a difference to our EDI agenda, this is the role for you. There are two positions and this role will be based in the EDI team and report directly to the Head of EDI and work closely with internal stakeholders including the executive team, staff networks and staff at all levels across the Trust.
The purpose of this post is to support the development and implementation of the Trust EDI objectives and priorities, providing expert in depth diversity and inclusion expertise and advice, ensuring that advice provided is positive, proactive and influential in its contribution. Some of the duties include:-
Develop practical, comprehensive and deliverable Equality, Diversity and Inclusion tools that enable transparent workforce transformation and delivery of high quality services and care to the staff and patients of London Ambulance Service.
Be a role model in terms of customer service standards, internal networking and governance within the EDI team and beyond.
Develop and deliver EDI training programmes.
Analyse EDI data to drive improvement.
Main duties of the job
To support the strategic lead for the Trust's equality, diversity and human rights agenda with the aim of mainstreaming equality and diversity throughout the organisation's culture, workforce practices and healthcare provision.
Ensure our National EDI submissions are submitted in a timely manner, this will include WRES, WDES, Staff Survey, PSED, Gender Pay Gap and Race Pay Gap, with evidence of actions to improve scores.
Work with Directors, managers and clinicians to implement and review effective processes, e.g. Oversee Equality Impact Assessments, to ensure that service developments reflect the needs and priorities of different groups. Embed and monitor learning from Trust EIA's, future proofing learning and governance.
Work in collaboration with other directorates and corporate functions to ensure that EDI is fully integrated into the Trust's service delivery and action plans.
Support with developing, implementing and monitoring the Trust's Equality Objectives and project manage action plans to achieve them.
Support and report to the EDI Committee and EDI Implementation Group.
About us
London Ambulance Service serves one of the worlds most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital every year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.
We employ over 9,000 people who work or volunteer, across London to respond to the health needs of over 8 million people who live, work and travel in the capital.
We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 STPs and NHS England for our specialist services.
As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.
Job description
Job responsibilities
Produce and evaluate equality and diversity objectives and action plans in consultation with staff, patients and carers, the local community and other stakeholders. These plans will often be highly complex and highly sensitive and will therefore need considerable negotiation and communication expertise.
Develop the WDES/ WRES reports and action plans in line with national and local agenda, ensuring the wider workforce understand the implications and undertake the necessary actions. Recognise that this may be received with hostility in antagonistic environments, therefore the post holder will need to be able to navigate and create agreement to barriers.
Lead on the Gender Pay Gap and Ethnicity Pay Gap reporting and working with the relevant teams and staff networks to reduce the gaps.
Advise the Trust on taking action to promote equality of access and opportunity and policies that are fair and flexible to service users and staff who are affected by them.
Support and work closely with People and Culture Directorate to mainstream diversity into employment policies and practices.
Act as the subject matter expert in relation to equality and diversity training, identifying requirements and commissioning and/or delivering briefing sessions and training programmes for managers, staff and other stakeholders as necessary. This will include the development of relevant e-learning packages and input to the design and delivery of induction and mandatory training sessions as appropriate, working with the Learning and Development team.
Job description
Job responsibilities
Produce and evaluate equality and diversity objectives and action plans in consultation with staff, patients and carers, the local community and other stakeholders. These plans will often be highly complex and highly sensitive and will therefore need considerable negotiation and communication expertise.
Develop the WDES/ WRES reports and action plans in line with national and local agenda, ensuring the wider workforce understand the implications and undertake the necessary actions. Recognise that this may be received with hostility in antagonistic environments, therefore the post holder will need to be able to navigate and create agreement to barriers.
Lead on the Gender Pay Gap and Ethnicity Pay Gap reporting and working with the relevant teams and staff networks to reduce the gaps.
Advise the Trust on taking action to promote equality of access and opportunity and policies that are fair and flexible to service users and staff who are affected by them.
Support and work closely with People and Culture Directorate to mainstream diversity into employment policies and practices.
Act as the subject matter expert in relation to equality and diversity training, identifying requirements and commissioning and/or delivering briefing sessions and training programmes for managers, staff and other stakeholders as necessary. This will include the development of relevant e-learning packages and input to the design and delivery of induction and mandatory training sessions as appropriate, working with the Learning and Development team.
Person Specification
Qualifications
Essential
- Educated to Master's Level or equivalent work experience and knowledge in Equality, Diversity and Inclusion
- Undertaken a variety of additional short courses to develop expert specialist knowledge
- Significant experience, knowledge and expertise gained through working in Equality, Diversity and Inclusion or related field as subject matter expert
Experience
Essential
- Experience of successfully leading Change, and driving transformation within a complex and multi-disciplinary organisation. This includes providing senior level support to, and influencing, business area Directors and senior leaders on highly complex change programmes and transformation initiatives
- Experience of working collaboratively with all stakeholders to deliver aims and objectives through a coaching and consultancy approach, supporting and developing the leadership and management capabilities of senior staff throughout the organisation
- Significant experience in Equality, Diversity and Inclusion and expertise in workforce and service user equality delivery and outcomes
- Experience of advising and dealing with Equality and Diversity issues with staff and managers at all levels
- Experience of leading on WRES, WDES, Gender Pay Gap and Model Employer
Knowledge
Essential
- Relevant legislation and policies relating to equality and diversity work
- Expert knowledge of EDI models and good practice models to influence lead transformational change to improve equality for staff and patients
- An understanding of current policy on patient and public involvement in the NHS
Person Specification
Qualifications
Essential
- Educated to Master's Level or equivalent work experience and knowledge in Equality, Diversity and Inclusion
- Undertaken a variety of additional short courses to develop expert specialist knowledge
- Significant experience, knowledge and expertise gained through working in Equality, Diversity and Inclusion or related field as subject matter expert
Experience
Essential
- Experience of successfully leading Change, and driving transformation within a complex and multi-disciplinary organisation. This includes providing senior level support to, and influencing, business area Directors and senior leaders on highly complex change programmes and transformation initiatives
- Experience of working collaboratively with all stakeholders to deliver aims and objectives through a coaching and consultancy approach, supporting and developing the leadership and management capabilities of senior staff throughout the organisation
- Significant experience in Equality, Diversity and Inclusion and expertise in workforce and service user equality delivery and outcomes
- Experience of advising and dealing with Equality and Diversity issues with staff and managers at all levels
- Experience of leading on WRES, WDES, Gender Pay Gap and Model Employer
Knowledge
Essential
- Relevant legislation and policies relating to equality and diversity work
- Expert knowledge of EDI models and good practice models to influence lead transformational change to improve equality for staff and patients
- An understanding of current policy on patient and public involvement in the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
