Bank Catering Assistants

The Royal Orthopaedic Hospital NHS Foundation Trust

The closing date is 07 May 2025

Job summary

The Catering Department are looking for Bank Band 2 Catering Assistants to work flexible hours.

We are looking for motivated individuals with excellent interpersonal skills and ability to work as part of a team or alone, who is customer focused with an ability to react to situations as they occur.

The Catering Assistant will be a multi-skilled person working within a team. It may be necessary for you to work in different sections of the Catering Department, usually on duties appropriate to your grade.

Main Production Kitchen
Caf Royale (Retail Services)
Main Catering Stores

To be responsible for cleanliness and hygiene standards in the Catering Department.

To provide an efficient and effective catering service to Patents, Staff and Visitors delivering excellent patient care in line with the Trust's values.

To be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service by providing a fully supported service over a 7 day week period.

Main duties of the job

MAIN DUTIES AND RESPONSIBILITIES

Undertake mandatory Food Hygiene, Manual Handling and Induction Training, and participate in annual updates.
Undertake Specialist Training in relation to the post. Dismantling and reassembling kitchen equipment
Participate in formal individual performance reviews in line with Trust policy, agree annualobjectives for training with line management, and regularly review progress against these objectives.
To be aware of all Trust policies and procedures and to abide by them at all times.
To ensure, as far as is reasonably practicable, the health, safety and welfare of staff, patients and visitors, in accordance with the Trust's Health and Safety Policy.
To report any accidents/incidents immediately, in line with Trust Procedure.

About us

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum, pro rata if part time

Contract

Bank

Working pattern

Flexible working

Reference number

303-6672679-A

Job locations

The Royal Othopaedic Hospital NHS Foundation Trust

Bristol Rd, South

Northfield, Birmingham

B31 2AP

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further information about the role and responsibilities for this vacancy.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further information about the role and responsibilities for this vacancy.

Person Specification

Qualifications and training

Essential

Hold CIEH Level 1
Good standard of Education and the English Language

Desirable

Working towards CIEH Level 2

Experience

Essential

Understands the need for good Hygiene standards
Understand the principles of HACCP
Understand the principles of cross contamination and prevention

Desirable

Catering experience
Cash handling procedures

Skills and knowledge

Essential

Must demonstrate a pleasant, helpful disposition at all times
Must be trustworthy, punctual and have a flexible approach to work including the ability to change shifts at short notice
Must be able to provide an excellent attendance record
Ability to work under pressure
Ability to communicate effectively and concisely with Patients, Visitors and hospital staff

Other job requirements

Essential

Professional and positive approach
Customer/Patient focused
Flexible working
Willingness to explore new ways of thinking (innovation)
Expand skills & Knowledge through specialist learning and development

Person Specification

Qualifications and training

Essential

Hold CIEH Level 1
Good standard of Education and the English Language

Desirable

Working towards CIEH Level 2

Experience

Essential

Understands the need for good Hygiene standards
Understand the principles of HACCP
Understand the principles of cross contamination and prevention

Desirable

Catering experience
Cash handling procedures

Skills and knowledge

Essential

Must demonstrate a pleasant, helpful disposition at all times
Must be trustworthy, punctual and have a flexible approach to work including the ability to change shifts at short notice
Must be able to provide an excellent attendance record
Ability to work under pressure
Ability to communicate effectively and concisely with Patients, Visitors and hospital staff

Other job requirements

Essential

Professional and positive approach
Customer/Patient focused
Flexible working
Willingness to explore new ways of thinking (innovation)
Expand skills & Knowledge through specialist learning and development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.