The Royal Orthopaedic Hospital NHS Foundation Trust

Private Patient Services Data and Finance Support Administrator

This job is now closed

Job summary

The Private Patient Service plays a key role in the financial sustainability of the Trust. The post holder will be required to undertake a range of duties relating to the finance and data collection function of the service. You will be responsible for collating information required to raise invoices for each element of the business including inpatient services, outpatients, and imaging plus new business developments.

This is a non-clinical role and will be based on site with some flexibility to work at home as agreed within Trust flexible working policies.

Main duties of the job

The role involves working with all functions who undertake private work to interrogate systems to capture private work undertaken and to ensure that the data is provided to the finance administrator to ensure that invoicing to insurers, patients and our suppliers is timely and accurate. The role will ensure all new private patients are set up on Integra and be responsible for capturing, collating and quality assuring data relating to the service so that it can be used in finance and operational reports relating to the business.

This role will support the finance administrator with tasks to ensure the following of effective processes to ensure all financial and activity reporting requirements are met.

About us

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

Date posted

20 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

303-6630418

Job locations

The Royal Orthopaedic Hospital

Bristol Road South

Birmingham

B31 2AP

Job description

Job responsibilities

For detailed duties and responsibilities please see the attached job description and person specification

Job description

Job responsibilities

For detailed duties and responsibilities please see the attached job description and person specification

Person Specification

QUALIFICATIONS AND TRAINING

Essential

NVQ Level 3 or equivalent experience
English language and math to GCSE level or above

EXPERIENCE

Essential

Experience of working in an administrative role within a busy environment. Information collection, processing & analysis. Good working knowledge of NHS invoicing systems

Desirable

Good working knowledge of Trust patient administration systems, Knowledge of private patient finance and private health insurance process, Ability to use Healthcode

KNOWLEDGE

Essential

Excellent IT skills. Knowledge of Microsoft Office, Word, Excel, Access, PowerPoint Adept at using excel and the ability to input and extract data and produce reports Good organisational skills. Excellent communication skills. Good interpersonal skills Able to prioritise Ability to problem solve Ability to pay attention to detail

Desirable

Knowledge of private patient practice

SKILLS

Essential

Self-motivated. Ability to organise own time and work whilst also meeting priorities of the service Excellent interpersonal skills. Ability to liaise with colleagues at all levels. Ability to negotiate Accuracy and good presentation. Work well under pressure. Have a calm and efficient manner Team player Flexible approach

Person Specification

QUALIFICATIONS AND TRAINING

Essential

NVQ Level 3 or equivalent experience
English language and math to GCSE level or above

EXPERIENCE

Essential

Experience of working in an administrative role within a busy environment. Information collection, processing & analysis. Good working knowledge of NHS invoicing systems

Desirable

Good working knowledge of Trust patient administration systems, Knowledge of private patient finance and private health insurance process, Ability to use Healthcode

KNOWLEDGE

Essential

Excellent IT skills. Knowledge of Microsoft Office, Word, Excel, Access, PowerPoint Adept at using excel and the ability to input and extract data and produce reports Good organisational skills. Excellent communication skills. Good interpersonal skills Able to prioritise Ability to problem solve Ability to pay attention to detail

Desirable

Knowledge of private patient practice

SKILLS

Essential

Self-motivated. Ability to organise own time and work whilst also meeting priorities of the service Excellent interpersonal skills. Ability to liaise with colleagues at all levels. Ability to negotiate Accuracy and good presentation. Work well under pressure. Have a calm and efficient manner Team player Flexible approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital

Bristol Road South

Birmingham

B31 2AP

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital

Bristol Road South

Birmingham

B31 2AP

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)