The Royal Orthopaedic Hospital NHS Foundation Trust

Medical Records Clerk

This job is now closed

Job summary

The post holder is part of the Health Records Team and is responsible for finding and preparing notes for hospital patients. To ensure patients health records are maintained to the highest standard.

Provide effective input into work of the Trust, to support the achievement of our vision and Values.

Main duties of the job

Locate, retrieve and collate records from the library and storage areas for Outpatient Clinics and Inpatient Admission.

Use vital customer service and communication skills to ascertain further information from staff at all levels throughout the hospital. To assist the provision of those Medical Records more difficult to locate.

Respond immediately to ad-hoc requests for clinics and admissions and deliver Medical records as necessary.

Use computer tracking systems to locate records ensuring that records are provided in the agreed timescale to minimise clinical risk.

Utilise the hospital email system as a means of communication in procurement and provision of records.

Maintain the library and storage areas and keeping your working environment in a tidy and workable condition taking particular responsibility for the maintenance of the area.

Ensure all health records handled are kept in good condition, details updated, repairs made and labels provided and all loose filing is filed accurately.

Undertake destruction of documents following standard procedures.

Deliver and collect notes from all areas of the hospital on a daily basis.

Maintain the security of the department and ensure confidentiality at all times.

About us

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

Date posted

04 January 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per anumn

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

303-5939858

Job locations

Royal Orthopaedic Hospital

Bristol Road South

Birmingham

B31 2AP

Job description

Job responsibilities

Locate, retrieve and collate medical records from the library and storage areas for Outpatient Clinics and Inpatient Admissions.

Use vital customer service and communication skills to ascertain further information from staff at all levels throughout the hospital. To assist the provisions of those medical records more difficult to locate.

Respond immediately to ad-hoc requests for clinics and admissions and deliver records as necessary.

Use computer tracking system to locate records ensuring that records are provided in the agreed timescale to minimise clinical risk.

Utilise the hospital email system as a means of communication in procurement and provision of records.

Maintain the library and storage areas and keep your working environment in a tidy and workable condition taking particular responsibility for the maintenance of the area.

Ensure all health records handled are kept in good condition, details updated, repairs made and labels provided and all loose filing is filed accurately.

Undertake destruction of documents following standard procedures.

Deliver and collect notes from all areas of the hospital on a daily basis

Maintain the security of the department and ensure patient confidentiality at all times.

Carry out any other duties, which may be delegated by Supervisory staff.

Adhere to department KPI's.

Participate in Trust appraisal system.

Attend mandatory training annually.