Oncology patient liaison officer
This job is now closed
Job summary
Our very busy Oncology department is offering the opportunity for an experienced Band 3 Patient Liaison Officer to provide administrative support to our highly cohesive team for 37.5 hours per week, worked over 5 days.
Receipting 2ww referrals on our Oncology database/PAS and liaising with clinicians to determine the appropriate pathway, candidates must be confident working under pressure. Ensuring all required referral details are provided, applicants will have a keen eye for detail. A key element of the role is monitoring of clinic capacity and arranging clinic and imaging appointments within the National Cancer Waiting Times targets.
The successful applicant will be a diligent and organised worker, with the ability to be flexible within a small team and at times work alone, managing their own workload and using their own initiative. Candidates are required to be confident in liaising with people at all levels, as well as communicating sensitive information with an understanding of patient confidentiality, adhering to all NHS policies and procedures.
Previous experience working within the NHS and knowledge of the hospital PAS system is desirable for this role.
We are looking for a patient-centered individual with excellent interpersonal skills. If you are enthusiastic, self-motivated and are ready for a new and exciting challenge, please apply.
Main duties of the job
For a detailed list of the main duties of the job, please see the attached job description document.
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
To find more about our staff benefits, please visit our website.
Details
Date posted
11 September 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year Per annum (Pro-rata )
Contract
Secondment
Working pattern
Full-time, Flexible working
Reference number
303-5629477
Job locations
The Royal Orthopaedic
Birmingham
B31 2AP
Employer details
Employer name
The Royal Orthopaedic Hospital NHS Foundation Trust
Address
The Royal Orthopaedic
Birmingham
B31 2AP
Employer's website
https://www.roh.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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