Job summary
The Royal Orthopaedic Hospital NHS Foundation Trust (ROHFT) is in the process of modernising its IT systems to improve efficiency and patient care to support its strategic requirements.
A opportunity has arisen for a driven and highly competent Radiology Systems / PACS Manager. We are seeking an enthusiastic and highly motivated individual, willing to lead the delivery of a high-quality service.
The successful candidate will have proven experience in this field including specialist knowledge of IT systems such as Picture Archive Communication Systems (PACS), Radiology Information Systems (RIS), CRIS, Image Exchange Portal (IEP).
As the Radiology Systems / PACS manager you will be responsible for management and development of the IT systems supported by this post. Maintaining effective service delivery, responding to evolving clinical and non-clinical service needs. The postholder will be an expert in all issues relating to and affecting PACS and associated clinical systems. Leading on projects to support service development, quality, and improvements. It will also be essential to support training and development of clinical and non-clinical staff in relation to PACS.
Main duties of the job
The post holder will work closely with the IT and Radiology teams to ensure that the clinical images are available where required for patient management, diagnosis and treatment and will liaise closely with all clinical teams and departments. The Picture Archive Communications System (PACS) manager will also work closely with the Applications Team to ensure cross skilling is in place and that appropriate monitoring is maintained to ensure that the PACS and CRIS system is fully functional to its required performance. This position is critical in maintaining operational flow, maintenance and the development of services and systems within the scope of the role.
This is an exciting opportunity to be part of a technical team that is committed to developing and adopting new and emerging technologies in order to continue to deliver clinical safety, quality and excellent patient care and experience.
If this sounds like something you would like to be a part of please get in touch as we'd love to hear from you and if you would like to further information please contact Matt Maycock, Acting Head of IT on 0121 685 4317 or matt.maycock@nhs.net
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
To find more about our staff benefits, please visit our website.
Job description
Job responsibilities
Main Duties & Responsibilities
- The post holder will implement the Radiology IT strategy and will ensure the programme is delivered in line with all relevant clinical/business/legal requirements.
- In accordance with the above, the post holder will be responsible for creating, maintaining and implementing/enforcing a variety of departmental and Trust-wide policies and processes, all underpinned by good governance and standards. Complete service and contract management of the various systems and their vendors, along with any future procurement processes and contract negotiations form a significant part of the role.
- Core systems currently within remit include, but are not limited to, the Picture Archiving and Communications System (GE PACS), Radiology Information System (Wellbeing CRIS), Image Exchange Portal (IEP) and Orthoview Orthopaedic Templating System. These systems underpin clinical operations across the Trust.
- The post holder is also responsible for the leadership and continuing development of Radiology Systems team, which currently includes a system administrator performing specific BAU functions including IEP and Project support work for upgrades of systems. It is expected that the post holder will develop the PACS team and lead on the recruitment of a dedicated team.
- Effectively manage all staffing issues with the Radiology IT team on a day-to-day basis, including management of recruitment, performance management, sickness management, staff development, training, grievances and initiating disciplinary action where necessary acting in accordance with Trust policies and procedures
- Develop strategies to recruit and retain the appropriate staff skill mix across all Trust sites and in accordance with Trust recruitment procedures
- Provide appraisals to team members and ensure they have personal development plans in line with Trust policy that includes feedback from a selection of internal customers and team members.
- Continue with own personal development and act as a mentor when required
- Be accountable for own professional actions and to act as a role model within the department, setting and maintaining high standards of professionalism and patient care and encouraging the development of a strong and flexible multi-disciplinary team
- To act as ultimate guarantor of data quality/accuracy/integrity of patient information on all Radiology and wider Trust information systems and equipment
- To be able to understand, fault-find / correct highly complex clinical datasets within both RIS and PACS.
- To have advanced statistical/business-intelligence skills and the ability to extract, process and interpret highly complex corporate and statutory-level data which underpins the service and helps drive change
- Responsible for effective management/control of all digital image transfers into and out of the Trust
- Ensure daily that the comprehensive Radiology Systems Housekeeping programme is maintained by all team members with records/outcomes correctly logged which can be reviewed regularly on a monthly basis looking for any faults or omissions.
- Respect patient data confidentiality in accordance with the Data Protection Act and Freedom of Information Act and Trust policies
- Create, maintain and implement/enforce Trust-wide system policies, procedures, and processes in line with the needs of the service and service stakeholders including:
- System acceptance and implementation plans
- Quality Assurance
- Change Control
- Downtime Management
- Quality plans
- Training plans
- Business Continuity Plans
- Work closely with the radiology senior management team to identify and implement new opportunities to deliver maximum efficiency/quality within the service.
- Innovate and lead the improvement and design of services and products in line with the fast-evolving marketplace
- Be responsible for introducing, in conjunction with the Head of IT, ITIL discipline into radiology service operations.
- Be responsible for the provision of a comprehensive multi-tiered/multi-system training programme for both new and existing Radiology and wider Trust staff to include face-to-face training and various e-learning tools
- Be trained in all radiology systems as an administration super-user and be responsible for all users on them systems.
- Be responsible for ensuring Business continuity and Disaster Recovery plans are produced and updated/tested regularly in partnership with system suppliers
Communications & System Management
- The post-holder will manage the busy Radiology systems development programme. New projects/ initiatives are regularly launched both within and external to Radiology/the Trust which the post-holder must manage from inception to delivery. Current projects include the upgrade of the GE PACS System from V4 V7. Other services have begun to utilise radiology systems to support their services, workflow for these services is often proprietary and the post holder must be able to understand complex needs and design new ways of working.
- Close working with the Head of IT & IT Service Delivery Manager to ensure smooth incident and problem management is essential, as well as exploring any/all opportunities with peers, research & clinical teams to introduce innovative technologies for the betterment of the service.
- Encourage collaboration with parties outside of The Royal Orthopaedic and, where appropriate, share experience with other organisations
- Complete management of Radiology data, systems, archives and service throughout the Trust ensuring all are optimally configured to support the service and provide a return on the trusts £-multi-million investment
- Provide leadership to the PACS team to ensure safe, effective management of day-to-day operations which meets the needs of patients and multiple service stakeholders
- Conduct presentations and relay complex and contentious information to senior/executive level whilst using influencing skills to achieve the desired outcome
- Manage multiple work-streams/projects and conflicting priorities in a highly pressurised multi-disciplinary environment
- Ensure emergency and on-call support for the Trusts radiology systems / equipment in critical patient areas. You will be required to be part of an on call rota with the IT Department.
- Responsible for investigating (and acting on as necessary) all incidents concerning Radiology systems, and the maintenance of systems risk registers
- Oversee all new systems projects (including any temporary project staff), installations & upgrades, and ensure comprehensive testing, training and sign-off prior to go-live
- Responsibility (in conjunction with IT management) to ensure rapid restoration of radiology systems in the event of planned/unplanned downtime, or following any incident which results in invocation of departmental or corporate-level business continuity plans
- Produce Project Briefs, Business Cases, Plans, Highlight reports, financial statements and other standard project documentation. To maintain and manage all project documentation in accordance with Trust methodology and configuration requirements
General
- Respect patient data confidentiality in accordance with the Data Protection Act and Freedom of Information Act and Trust policies
- Manage own workload to complete all scheduled activities within agreed deadlines
- Adhere to all IT procedures relating to service delivery. Identify any opportunities to improve services, solutions and methods of working across the IT department and for any IT related systems affecting other departments (e.g. when working on IT projects for other departments systems etc.). Implement as much automation as possible to free up time for more complex activities.
- Follow all Health and safety precautions when lifting heavy equipment, cleaning PCs/servers etc., accessing IT cabinets in cramped/high spaces to avoid risk of personal injury etc.
This is not an exhaustive list of duties and a regular review will take place with the post holder as part of their ongoing development and performance management.
Job description
Job responsibilities
Main Duties & Responsibilities
- The post holder will implement the Radiology IT strategy and will ensure the programme is delivered in line with all relevant clinical/business/legal requirements.
- In accordance with the above, the post holder will be responsible for creating, maintaining and implementing/enforcing a variety of departmental and Trust-wide policies and processes, all underpinned by good governance and standards. Complete service and contract management of the various systems and their vendors, along with any future procurement processes and contract negotiations form a significant part of the role.
- Core systems currently within remit include, but are not limited to, the Picture Archiving and Communications System (GE PACS), Radiology Information System (Wellbeing CRIS), Image Exchange Portal (IEP) and Orthoview Orthopaedic Templating System. These systems underpin clinical operations across the Trust.
- The post holder is also responsible for the leadership and continuing development of Radiology Systems team, which currently includes a system administrator performing specific BAU functions including IEP and Project support work for upgrades of systems. It is expected that the post holder will develop the PACS team and lead on the recruitment of a dedicated team.
- Effectively manage all staffing issues with the Radiology IT team on a day-to-day basis, including management of recruitment, performance management, sickness management, staff development, training, grievances and initiating disciplinary action where necessary acting in accordance with Trust policies and procedures
- Develop strategies to recruit and retain the appropriate staff skill mix across all Trust sites and in accordance with Trust recruitment procedures
- Provide appraisals to team members and ensure they have personal development plans in line with Trust policy that includes feedback from a selection of internal customers and team members.
- Continue with own personal development and act as a mentor when required
- Be accountable for own professional actions and to act as a role model within the department, setting and maintaining high standards of professionalism and patient care and encouraging the development of a strong and flexible multi-disciplinary team
- To act as ultimate guarantor of data quality/accuracy/integrity of patient information on all Radiology and wider Trust information systems and equipment
- To be able to understand, fault-find / correct highly complex clinical datasets within both RIS and PACS.
- To have advanced statistical/business-intelligence skills and the ability to extract, process and interpret highly complex corporate and statutory-level data which underpins the service and helps drive change
- Responsible for effective management/control of all digital image transfers into and out of the Trust
- Ensure daily that the comprehensive Radiology Systems Housekeeping programme is maintained by all team members with records/outcomes correctly logged which can be reviewed regularly on a monthly basis looking for any faults or omissions.
- Respect patient data confidentiality in accordance with the Data Protection Act and Freedom of Information Act and Trust policies
- Create, maintain and implement/enforce Trust-wide system policies, procedures, and processes in line with the needs of the service and service stakeholders including:
- System acceptance and implementation plans
- Quality Assurance
- Change Control
- Downtime Management
- Quality plans
- Training plans
- Business Continuity Plans
- Work closely with the radiology senior management team to identify and implement new opportunities to deliver maximum efficiency/quality within the service.
- Innovate and lead the improvement and design of services and products in line with the fast-evolving marketplace
- Be responsible for introducing, in conjunction with the Head of IT, ITIL discipline into radiology service operations.
- Be responsible for the provision of a comprehensive multi-tiered/multi-system training programme for both new and existing Radiology and wider Trust staff to include face-to-face training and various e-learning tools
- Be trained in all radiology systems as an administration super-user and be responsible for all users on them systems.
- Be responsible for ensuring Business continuity and Disaster Recovery plans are produced and updated/tested regularly in partnership with system suppliers
Communications & System Management
- The post-holder will manage the busy Radiology systems development programme. New projects/ initiatives are regularly launched both within and external to Radiology/the Trust which the post-holder must manage from inception to delivery. Current projects include the upgrade of the GE PACS System from V4 V7. Other services have begun to utilise radiology systems to support their services, workflow for these services is often proprietary and the post holder must be able to understand complex needs and design new ways of working.
- Close working with the Head of IT & IT Service Delivery Manager to ensure smooth incident and problem management is essential, as well as exploring any/all opportunities with peers, research & clinical teams to introduce innovative technologies for the betterment of the service.
- Encourage collaboration with parties outside of The Royal Orthopaedic and, where appropriate, share experience with other organisations
- Complete management of Radiology data, systems, archives and service throughout the Trust ensuring all are optimally configured to support the service and provide a return on the trusts £-multi-million investment
- Provide leadership to the PACS team to ensure safe, effective management of day-to-day operations which meets the needs of patients and multiple service stakeholders
- Conduct presentations and relay complex and contentious information to senior/executive level whilst using influencing skills to achieve the desired outcome
- Manage multiple work-streams/projects and conflicting priorities in a highly pressurised multi-disciplinary environment
- Ensure emergency and on-call support for the Trusts radiology systems / equipment in critical patient areas. You will be required to be part of an on call rota with the IT Department.
- Responsible for investigating (and acting on as necessary) all incidents concerning Radiology systems, and the maintenance of systems risk registers
- Oversee all new systems projects (including any temporary project staff), installations & upgrades, and ensure comprehensive testing, training and sign-off prior to go-live
- Responsibility (in conjunction with IT management) to ensure rapid restoration of radiology systems in the event of planned/unplanned downtime, or following any incident which results in invocation of departmental or corporate-level business continuity plans
- Produce Project Briefs, Business Cases, Plans, Highlight reports, financial statements and other standard project documentation. To maintain and manage all project documentation in accordance with Trust methodology and configuration requirements
General
- Respect patient data confidentiality in accordance with the Data Protection Act and Freedom of Information Act and Trust policies
- Manage own workload to complete all scheduled activities within agreed deadlines
- Adhere to all IT procedures relating to service delivery. Identify any opportunities to improve services, solutions and methods of working across the IT department and for any IT related systems affecting other departments (e.g. when working on IT projects for other departments systems etc.). Implement as much automation as possible to free up time for more complex activities.
- Follow all Health and safety precautions when lifting heavy equipment, cleaning PCs/servers etc., accessing IT cabinets in cramped/high spaces to avoid risk of personal injury etc.
This is not an exhaustive list of duties and a regular review will take place with the post holder as part of their ongoing development and performance management.
Person Specification
Qualifications
Essential
- Degree level in an IT related subject or equivalent IT experience Radiology Experience Desirable
- Prince 2 Foundation / ITIL Foundation
Skills
Essential
- Extensive experience within GE PACS or similar systems
- Experience of working in the IT Healthcare Sector
Personal Qualities
Essential
- Excellent organisational skills to deal with conflicting priorities
- Strong communicator able to engage with and train others
Person Specification
Qualifications
Essential
- Degree level in an IT related subject or equivalent IT experience Radiology Experience Desirable
- Prince 2 Foundation / ITIL Foundation
Skills
Essential
- Extensive experience within GE PACS or similar systems
- Experience of working in the IT Healthcare Sector
Personal Qualities
Essential
- Excellent organisational skills to deal with conflicting priorities
- Strong communicator able to engage with and train others
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Royal Orthopaedic Hospital NHS Foundation Trust
Address
The Royal Orthopaedic Hospital
Bristol Road South
Birmingham
B31 2AP
Employer's website
https://www.roh.nhs.uk/ (Opens in a new tab)
