Job summary
Following
the expansion of our Operational Team, an exciting opportunity is available in
a senior role that will have a direct impact on patient experience and
outcomes. We are recruiting a Deputy Chief Operating Officer.
The
role of Deputy Chief Operating Officer is an important one. The successful
candidate will be a leader at an incredibly important time, both nationally for
the NHS following the impact of the pandemic, and for The Royal Orthopaedic
Hospital as we look to respond to the needs of the communities in our
Integrated Care System.
We
are ambitious about the future and we are looking for enthusiastic, effective
leaders who align with our values and vision to help us deliver our strategy.
Your skills, knowledge, experience and leadership are all very important.
Equally important are your values and your approach to wellbeing and inclusion.
This role is about more than numbers and activity - its about building
partnerships, supporting clinicians, planning for the future, reducing health
inequality and delivering outcomes our communities deserve.
Please refer to the candidate information pack for further information.
Interview date: 09/11/2022
Main duties of the job
The
Deputy Chief Operating Officer will help maintain excellent standards of care
while driving collaboration. The Royal Orthopaedic Hospital is leading the
transformation of musculoskeletal services, both regionally for the Integrated
Care System, and nationally as a partner in the National Orthopaedic Alliance.
You will play a significant role in partnership development and planning. You
will lead a Mutual Aid Programme and get involved with key operational
work-streams. This is a significant role that will provide exposure to
system-wide strategy and planning.
In
return for your dedication, you can expect to work with a supportive executive
team in a unique and positive culture where you can be authentically you.
Well
invest in you and support you to do great things. You will have access to
board-level development programmes and executive-level coaching. We are listed
by Inclusive Companies as the most inclusive NHS employer and we have been
shortlisted for multiple awards for our approach to wellbeing. We put people
first and if you chose to work with us, you can expect to be supported in an environment
that allows you to do the very best for our patients.
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
To find more about our staff benefits, please visit our website.
Job description
Job responsibilities
The post holder will provide strong strategic and operational leadership and direction to ensure effective
and efficient delivery of Trust services. They will be instrumental in driving patient care to the highest levels
of safety and quality, ensuring efficient use of resources and promoting a culture that is both progressive
and inclusive, whilst meeting and exceeding national and local performance criteria.
The post holder, on behalf of the Chief Operating Officer, will take the lead responsibility for Performance
on behalf of the Trust, working with the Divisional Triumvirate teams in driving delivery of key activity and
performance requirements against current and projected capacity.
The post holder will be responsible for identifying and mitigating areas of risk and will play a key role in the
development of the operational elements of the Trusts performance management tools, which will be used
to support the delivery of the integrated dashboard. They will ensure that appropriate performance data
is readily available to the Trust Board for managing the Trusts agenda and for performance / contractual
meetings with the ICB or any other appropriate body.
The post holder will deputise for the Chief Operating
Officer, taking a lead role in representing the Trust on
internal and external meetings and project groups.
They will play a key role in supporting the Chief
Operating Officer in leading the transformational
change and redesign of orthopaedic and MSK
services across the System.
The post holder will participate in the Executive on
call rota, taking overall responsibility for the site out
of hours up to major incident status.
The post holder will be an integral member of the
Chief Operating Officers team, supporting the
implementation of service delivery and development
plans, together with plans for wider system change
and assisting in the business planning process.
The post holder will support the COO in developing
a culture that fosters partnership working , staff
engagement and multi professional care delivery.
They will be an expert advisor on areas of operational
performance, including efficiency, finance, workforce
and patient safety and engagement.
The post holder will lead on the day to day
operation of the Trust, ensuring cohesive working
and optimising performance within the established
governance framework of the organisation. To ensure
consistently high-quality patient care through the
development of a culture of effective teamwork and
patient focus, and through the empowerment of
medical and nursing colleagues, service managers,
matrons, specialist nurses and other professionals.
They will work closely with the wider Executive/Non
Executive Team, to ensure a Trust wide approach
to issues as required. They will be required to
take autonomous decisions in areas which affect
the operational working of the Trust and in their
improvement.
To succeed in this role, the post-holder will need to
be able to build confidence across the organisation
as well as with external partners and play a key role
in developing the profile of the ROH locally and
nationally. Key responsibilities will be to challenge,
support and develop the divisional management
teams ensuring robust systems for performance and
financial management and quality governance are in
place.
Please refer to the candidate information pack for further information.
Job description
Job responsibilities
The post holder will provide strong strategic and operational leadership and direction to ensure effective
and efficient delivery of Trust services. They will be instrumental in driving patient care to the highest levels
of safety and quality, ensuring efficient use of resources and promoting a culture that is both progressive
and inclusive, whilst meeting and exceeding national and local performance criteria.
The post holder, on behalf of the Chief Operating Officer, will take the lead responsibility for Performance
on behalf of the Trust, working with the Divisional Triumvirate teams in driving delivery of key activity and
performance requirements against current and projected capacity.
The post holder will be responsible for identifying and mitigating areas of risk and will play a key role in the
development of the operational elements of the Trusts performance management tools, which will be used
to support the delivery of the integrated dashboard. They will ensure that appropriate performance data
is readily available to the Trust Board for managing the Trusts agenda and for performance / contractual
meetings with the ICB or any other appropriate body.
The post holder will deputise for the Chief Operating
Officer, taking a lead role in representing the Trust on
internal and external meetings and project groups.
They will play a key role in supporting the Chief
Operating Officer in leading the transformational
change and redesign of orthopaedic and MSK
services across the System.
The post holder will participate in the Executive on
call rota, taking overall responsibility for the site out
of hours up to major incident status.
The post holder will be an integral member of the
Chief Operating Officers team, supporting the
implementation of service delivery and development
plans, together with plans for wider system change
and assisting in the business planning process.
The post holder will support the COO in developing
a culture that fosters partnership working , staff
engagement and multi professional care delivery.
They will be an expert advisor on areas of operational
performance, including efficiency, finance, workforce
and patient safety and engagement.
The post holder will lead on the day to day
operation of the Trust, ensuring cohesive working
and optimising performance within the established
governance framework of the organisation. To ensure
consistently high-quality patient care through the
development of a culture of effective teamwork and
patient focus, and through the empowerment of
medical and nursing colleagues, service managers,
matrons, specialist nurses and other professionals.
They will work closely with the wider Executive/Non
Executive Team, to ensure a Trust wide approach
to issues as required. They will be required to
take autonomous decisions in areas which affect
the operational working of the Trust and in their
improvement.
To succeed in this role, the post-holder will need to
be able to build confidence across the organisation
as well as with external partners and play a key role
in developing the profile of the ROH locally and
nationally. Key responsibilities will be to challenge,
support and develop the divisional management
teams ensuring robust systems for performance and
financial management and quality governance are in
place.
Please refer to the candidate information pack for further information.
Person Specification
Experience
Essential
- Significant experience within the acute hospital Healthcare sector
- at Senior Management Level.
- Proven track record of achieving challenging Healthcare targets.
- Experience of developing and implementing service development
- plans.
- Experience of collaborative working in organisations and with
- external stakeholders
Skills & Knowledge
Essential
- Highly developed leadership and influencing skills with the ability
- to enthuse, motivate and involve individuals and teams.
- Ability to lead the redesign of services to ensure they are delivered
- to the highest standard and are cost effective.
- Ability to look beyond existing structures, ways of working,
- boundaries and organisations to produce more effective and
- innovative service delivery and partnerships.
- Ability to work at a very senior level with a multi professional
- group of staff.
- Ability to problem solve using complex information, setting
- deliverable goals and monitoring performance.
- Ability to lead change with and through the Trusts senior
- clinical team, by engaging them in the strategic direction and
- delivery plans, establishing clear work priorities with them,
- delegating effectively, ensuring a capability to deliver, monitoring
- performance and giving feedback.
- Ability to deputise for the Chief Operating Officer.
- Demonstratable expertise in clinical, service and business
- management functions including in the application of HR and
- finance to achieve outcomes in agreed timeframes.
- Ability to engage and fully involve senior staff in the redesign of
- patient pathways.
- Ability to work constructively with internal and external partners to
- create the conditions for successful collaborations.
- Well-developed IT skills to manage and report on complex
- performance management information. advanced keyboard skills.
- Excellent communication skills, written and oral.
- Ability to communicate highly complex service-related information
- to senior managers, staff and external agencies.
- Strong interpersonal and negotiating skills with ability to engage,
- build and sustain relationships within the Trust and within external
- organisations.
- Able to work collaboratively with partner organisations.
- Ability to influence and motivate staff and colleagues
- Ability to demonstrate and embody the Trusts values.
Personal Qualities
Essential
- In managing others has an approach, which is both inclusive and
- developmental.
- A strong sense of personal and team accountability coupled to a
- clear understanding of the boundaries around delegated authority.
- Demonstrate the ability to work under pressure whilst supporting
- and getting the most out of staff.
- Proven strong communication skills, in particular, in building and
- managing interpersonal and team relationships, with strong and
- effective listening skills.
- High level of organisation, self-motivation and flexibility in
- approach and attitude.
- Demonstrates a commitment to the Trusts values and associated
- behaviours. Able to demonstrate a strong sense of commitment
- to openness, honestly and integrity in undertaking the leadership
- role.
- Acts as a role model for such an approach even where this results
- in challenges to how things are done.
- Coaches others, challenging and asking questions to help them
- work out answers for themselves.
- Ability to meet deadlines in a fast-paced and dynamic
- environment.
Qualifications
Essential
- Educated to degree level in relevant subject.
- Evidence of continuing professional development.
- Business qualification at a Masters level or equivalent.
- Evidence of leadership development.
- Knowledge of the NHS with up to date understanding of
- performance management regimes.
Person Specification
Experience
Essential
- Significant experience within the acute hospital Healthcare sector
- at Senior Management Level.
- Proven track record of achieving challenging Healthcare targets.
- Experience of developing and implementing service development
- plans.
- Experience of collaborative working in organisations and with
- external stakeholders
Skills & Knowledge
Essential
- Highly developed leadership and influencing skills with the ability
- to enthuse, motivate and involve individuals and teams.
- Ability to lead the redesign of services to ensure they are delivered
- to the highest standard and are cost effective.
- Ability to look beyond existing structures, ways of working,
- boundaries and organisations to produce more effective and
- innovative service delivery and partnerships.
- Ability to work at a very senior level with a multi professional
- group of staff.
- Ability to problem solve using complex information, setting
- deliverable goals and monitoring performance.
- Ability to lead change with and through the Trusts senior
- clinical team, by engaging them in the strategic direction and
- delivery plans, establishing clear work priorities with them,
- delegating effectively, ensuring a capability to deliver, monitoring
- performance and giving feedback.
- Ability to deputise for the Chief Operating Officer.
- Demonstratable expertise in clinical, service and business
- management functions including in the application of HR and
- finance to achieve outcomes in agreed timeframes.
- Ability to engage and fully involve senior staff in the redesign of
- patient pathways.
- Ability to work constructively with internal and external partners to
- create the conditions for successful collaborations.
- Well-developed IT skills to manage and report on complex
- performance management information. advanced keyboard skills.
- Excellent communication skills, written and oral.
- Ability to communicate highly complex service-related information
- to senior managers, staff and external agencies.
- Strong interpersonal and negotiating skills with ability to engage,
- build and sustain relationships within the Trust and within external
- organisations.
- Able to work collaboratively with partner organisations.
- Ability to influence and motivate staff and colleagues
- Ability to demonstrate and embody the Trusts values.
Personal Qualities
Essential
- In managing others has an approach, which is both inclusive and
- developmental.
- A strong sense of personal and team accountability coupled to a
- clear understanding of the boundaries around delegated authority.
- Demonstrate the ability to work under pressure whilst supporting
- and getting the most out of staff.
- Proven strong communication skills, in particular, in building and
- managing interpersonal and team relationships, with strong and
- effective listening skills.
- High level of organisation, self-motivation and flexibility in
- approach and attitude.
- Demonstrates a commitment to the Trusts values and associated
- behaviours. Able to demonstrate a strong sense of commitment
- to openness, honestly and integrity in undertaking the leadership
- role.
- Acts as a role model for such an approach even where this results
- in challenges to how things are done.
- Coaches others, challenging and asking questions to help them
- work out answers for themselves.
- Ability to meet deadlines in a fast-paced and dynamic
- environment.
Qualifications
Essential
- Educated to degree level in relevant subject.
- Evidence of continuing professional development.
- Business qualification at a Masters level or equivalent.
- Evidence of leadership development.
- Knowledge of the NHS with up to date understanding of
- performance management regimes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
