Healthcare Support Worker - Lowton Ward

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

The closing date is 04 May 2025

Job summary

We are seeking a Healthcare Support Worker (HCSW) to commence on Lowton ward, a medical assessment unit, within in the Division of Medicine.

If you wish to be considered for the position available please click apply now to complete an application form. Throughout the application form, and particularly in the supporting information, please ensure you clearly demonstrate how you meet each of the criteria on the person specification.

Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

Main duties of the job

Function as a team member of the Multidisciplinary Team by assisting the Registered Nurse in the delivery of effective high quality patient care. All work undertaken by the post holder will be under direct supervision of the Registered Nurse.

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

302-25-7134874M

Job locations

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN1 2NN


Job description

Job responsibilities

  • Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
  • Assist qualified nursing and medical staff where requested.
  • Communicate with all members of the team to maintain a good service provision.
  • Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
  • Prepare and support the patient appropriately during any activity that is to be undertaken.
  • Alert the registered nurse where you notice any changes in the patients health and well-being or any possible risks.
  • Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
  • Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
  • Contribute to own personal development and take an active part in learning opportunities.

Job description

Job responsibilities

  • Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
  • Assist qualified nursing and medical staff where requested.
  • Communicate with all members of the team to maintain a good service provision.
  • Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
  • Prepare and support the patient appropriately during any activity that is to be undertaken.
  • Alert the registered nurse where you notice any changes in the patients health and well-being or any possible risks.
  • Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
  • Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
  • Contribute to own personal development and take an active part in learning opportunities.

Person Specification

Addtional

Essential

  • Flexible and able to work on any ward and site within the Trust
  • Ability to work internal rotational shifts
  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Knowledge

Essential

  • Effective understanding of confidentiality

Desirable

  • Knowledge of individualised patient care delivery

Skills

Essential

  • Effective communication skills - written and verbal
  • Proven ability to demonstrate compassion/empathy/help others
  • Effective team player
  • Effective customer service skills
  • Ability to deal with people from all backgrounds
  • Proven ability to remain calm under pressure

Experience

Essential

  • Demonstrable ability to follow instructions

Desirable

  • Previous experience working in a hospital setting.
  • Experience in documenting in patient records.
  • Previous experience of working within a care environment.

Qualifications

Essential

  • Effective level of numeracy and literacy skills
Person Specification

Addtional

Essential

  • Flexible and able to work on any ward and site within the Trust
  • Ability to work internal rotational shifts
  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Knowledge

Essential

  • Effective understanding of confidentiality

Desirable

  • Knowledge of individualised patient care delivery

Skills

Essential

  • Effective communication skills - written and verbal
  • Proven ability to demonstrate compassion/empathy/help others
  • Effective team player
  • Effective customer service skills
  • Ability to deal with people from all backgrounds
  • Proven ability to remain calm under pressure

Experience

Essential

  • Demonstrable ability to follow instructions

Desirable

  • Previous experience working in a hospital setting.
  • Experience in documenting in patient records.
  • Previous experience of working within a care environment.

Qualifications

Essential

  • Effective level of numeracy and literacy skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN1 2NN


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN1 2NN


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Ward Leader

Danielle Littler

Danielle.littler@wwl.nhs.uk

01942778514

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

302-25-7134874M

Job locations

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN1 2NN


Supporting documents

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