General Assistant

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

The closing date is 28 April 2025

Job summary

An exciting opportunity has arisen within Breast Screening for a highly motivated and enthusiastic individual to join our friendly, professional team.

This post offers the opportunity to work in a challenging and changing environment while gaining wide experience across all breast imaging services.

Ideally with a background in NHS administration and systems, you will be committed to delivering high standards of work as part of a busy team.

This post is for 30 hours per week. The opening hours for the Department are Monday to Friday, 08:30 to 17:00.

Evidence of qualifications will be required at interview and during the onboarding process.

Access to a vehicle is required for this post.

Please note: Previous applicants need not apply.

Main duties of the job

The post holder will form part of the WWL Breast Imaging team including the South Lancashire Breast Screening Programme, the Symptomatic Breast Service and the Family History Service.

The post holder will provide general administrative duties and provide a high quality service with a high level of patient care.

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum, Pro Rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

302-25-6947316SS-A

Job locations

The Thomas Linacre Centre

Parsons Walk, Wigan, WN1 1RU

Wigan

WN1 1RU


Job description

Job responsibilities

Duties and Responsibilities Key results from the job holder:

  • Performing general administration and reception duties on both the mobile breast screening units and at the breast screening unit.
  • Cleaning of equipment and surfaces in the clinical setting.
  • Providing a basic level of care and support to patients.
  • Transport patient data and equipment between the breast screening unit and mobile units adhering to departmental procedure and Trust policy relating to information governance.
  • Provide administrative support including the use of patient appointment systems.
  • Operate relevant Trust IT systems, inputting and maintaining patient information and updating patient records.
  • Co-operate with all disciplines when receiving telephone, email, and all other requests including enquires from patients.
  • Assist in establishing and maintaining correct input of data.
  • Assist in monitoring data quality within Radiology IT systems, ensuring consistency, accuracy and timeliness of data.

Job description

Job responsibilities

Duties and Responsibilities Key results from the job holder:

  • Performing general administration and reception duties on both the mobile breast screening units and at the breast screening unit.
  • Cleaning of equipment and surfaces in the clinical setting.
  • Providing a basic level of care and support to patients.
  • Transport patient data and equipment between the breast screening unit and mobile units adhering to departmental procedure and Trust policy relating to information governance.
  • Provide administrative support including the use of patient appointment systems.
  • Operate relevant Trust IT systems, inputting and maintaining patient information and updating patient records.
  • Co-operate with all disciplines when receiving telephone, email, and all other requests including enquires from patients.
  • Assist in establishing and maintaining correct input of data.
  • Assist in monitoring data quality within Radiology IT systems, ensuring consistency, accuracy and timeliness of data.

Person Specification

Qualifications

Essential

  • Educated to GCE/CSE/GCSE 'O' Level Standard or equivalent

Desirable

  • IT Qualification

Experience

Essential

  • Working to deadlines
  • Working in an office environment
  • Working with IT systems

Desirable

  • Experience working in a hospital environment, particularly within Radiology or Breast Imaging
  • Customer care

Skills

Essential

  • Ability to communicate with others effectively using a variety of methods
  • Ability to organise own workload
  • Ability to work effectively with basic IT equipment

Desirable

  • Competent in the use of Microsoft packages including Office and Outlook

Knowledge

Essential

  • Clerical working

Desirable

  • NHS IT Systems and workflow

Additional

Essential

  • Ability to work effectively both along and as part of a team, with a commitment to deliver high standards of care.
  • Must be diplomatic, courteous and patient
  • Must be reliable and flexible
  • When required, must be able to travel between sites within appropriate timescales
  • Speak English to an appropriate standard relevant to their role, i.e with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
  • Access to a vehicle.
Person Specification

Qualifications

Essential

  • Educated to GCE/CSE/GCSE 'O' Level Standard or equivalent

Desirable

  • IT Qualification

Experience

Essential

  • Working to deadlines
  • Working in an office environment
  • Working with IT systems

Desirable

  • Experience working in a hospital environment, particularly within Radiology or Breast Imaging
  • Customer care

Skills

Essential

  • Ability to communicate with others effectively using a variety of methods
  • Ability to organise own workload
  • Ability to work effectively with basic IT equipment

Desirable

  • Competent in the use of Microsoft packages including Office and Outlook

Knowledge

Essential

  • Clerical working

Desirable

  • NHS IT Systems and workflow

Additional

Essential

  • Ability to work effectively both along and as part of a team, with a commitment to deliver high standards of care.
  • Must be diplomatic, courteous and patient
  • Must be reliable and flexible
  • When required, must be able to travel between sites within appropriate timescales
  • Speak English to an appropriate standard relevant to their role, i.e with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
  • Access to a vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

The Thomas Linacre Centre

Parsons Walk, Wigan, WN1 1RU

Wigan

WN1 1RU


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

The Thomas Linacre Centre

Parsons Walk, Wigan, WN1 1RU

Wigan

WN1 1RU


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Breast Screening Clinical Lead

Grace Easton

grace.easton@wwl.nhs.uk

03007075715

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum, Pro Rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

302-25-6947316SS-A

Job locations

The Thomas Linacre Centre

Parsons Walk, Wigan, WN1 1RU

Wigan

WN1 1RU


Supporting documents

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