Healthcare Support Worker - Medical Assessment Unit (MAU)

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

The closing date is 02 February 2025

Job summary

We are seeking a Healthcare Support Worker (HCSW) to commence on Medical Assessment Unit (MAU) within in the Division of Medicine.

If you wish to be considered for the position available please click apply now to complete an application form. Throughout the application form, and particularly in the supporting information, please ensure you clearly demonstrate how you meet each of the criteria on the person specification.

Candidates are required to present original certificates for qualifications at interview stage.

Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

Main duties of the job

Function as a team member of the Multidisciplinary Team by assisting the Registered Nurse in the delivery of effective high quality patient care. All work undertaken by the post holder will be under direct supervision of the Registered Nurse.

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Date posted

20 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

302-24-6878131M

Job locations

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN1 2NN


Job description

Job responsibilities

Duties and Responsibilities

Key results from the job holder

Planning and Organisational Duties

  • Participate in meetings and handover to discuss patients progress and care.
  • Monitor and maintain stock level on ward / department.
  • Undertake errand duties which include;
  • Transporting specimens.
  • Collecting instruments / drugs.
  • Collecting case notes as required.
  • Assist in the preparation of patient case notes as required.

Communications and Key Working Relationships

  • To communicate effectively with all members of the multidisciplinary team to ensure safe and high quality care is provided to all patients
  • Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above.

Responsibility for Finance

  • To be aware of the need for cost effective use of resources when delivering the service.
  • Liaise with Estates and Works Departments in respect of all maintenance issues.
  • Check the ward has sufficient stock to meet the patient and staff needs.
  • Complete daily checking of equipment and returning of equipment to loan store.

Responsibility for Human Resources

  • Adhere to Trust Policies, Procedures and Guidelines.
  • Ensure compliance with Mandatory training requirements in accordance with Trust Policy.

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Responsibility for Teaching

  • Attend mandatory training as directed by Trust.

Work Circumstances & on-call

  • Shifts of 6 or 12 hours to include nights and weekends. Rosters are planned and released six weeks in advance.

Job description

Job responsibilities

Duties and Responsibilities

Key results from the job holder

Planning and Organisational Duties

  • Participate in meetings and handover to discuss patients progress and care.
  • Monitor and maintain stock level on ward / department.
  • Undertake errand duties which include;
  • Transporting specimens.
  • Collecting instruments / drugs.
  • Collecting case notes as required.
  • Assist in the preparation of patient case notes as required.

Communications and Key Working Relationships

  • To communicate effectively with all members of the multidisciplinary team to ensure safe and high quality care is provided to all patients
  • Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above.

Responsibility for Finance

  • To be aware of the need for cost effective use of resources when delivering the service.
  • Liaise with Estates and Works Departments in respect of all maintenance issues.
  • Check the ward has sufficient stock to meet the patient and staff needs.
  • Complete daily checking of equipment and returning of equipment to loan store.

Responsibility for Human Resources

  • Adhere to Trust Policies, Procedures and Guidelines.
  • Ensure compliance with Mandatory training requirements in accordance with Trust Policy.

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Responsibility for Teaching

  • Attend mandatory training as directed by Trust.

Work Circumstances & on-call

  • Shifts of 6 or 12 hours to include nights and weekends. Rosters are planned and released six weeks in advance.

Person Specification

Addtional

Essential

  • Flexible and able to work on any ward and site within the Trust
  • Ability to work internal rotational shifts
  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Knowledge

Essential

  • An interest in healthcare services

Desirable

  • Knowledge of individualised patient care delivery

Skills

Essential

  • Good communication and interpersonal skills
  • Able to demonstrate a positive attitude and caring demeanour
  • Ability to challenge unacceptable behaviour

Experience

Essential

  • Previous experience of working within a care environment.

Desirable

  • Previous experience working in a hospital setting.
  • Experience in documenting in patient records.

Qualifications

Essential

  • Evidence of basic level qualification in English and Maths or able to demonstrate equivalent experience

Desirable

  • Experience in documenting in patient records.
  • Blood sampling
  • NVQ II in a healthcare subject or equivalent
Person Specification

Addtional

Essential

  • Flexible and able to work on any ward and site within the Trust
  • Ability to work internal rotational shifts
  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Knowledge

Essential

  • An interest in healthcare services

Desirable

  • Knowledge of individualised patient care delivery

Skills

Essential

  • Good communication and interpersonal skills
  • Able to demonstrate a positive attitude and caring demeanour
  • Ability to challenge unacceptable behaviour

Experience

Essential

  • Previous experience of working within a care environment.

Desirable

  • Previous experience working in a hospital setting.
  • Experience in documenting in patient records.

Qualifications

Essential

  • Evidence of basic level qualification in English and Maths or able to demonstrate equivalent experience

Desirable

  • Experience in documenting in patient records.
  • Blood sampling
  • NVQ II in a healthcare subject or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN1 2NN


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN1 2NN


Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Ward Leader

Natasha Rigby

Natasha.a.rigby@wwl.nhs.uk

01942822537

Date posted

20 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

302-24-6878131M

Job locations

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN1 2NN


Supporting documents

Privacy notice

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)