Job summary
Lowton ward is an acute medical assessment unit. We are looking to recruit a Healthcare Support Worker with experience in a hospital setting.
This is a permanent post.
Evidence of qualifications will be requested at interview and during compliance checks.
Main duties of the job
The Healthcare Support Worker will work as part of the ward team with supervision of registered practitioners to provide effective, safe patient focused care at all times.
Contribute to the development of the care environment with a positive, professional attitude.
Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.
To support the smooth running of the ward and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.
You will ensure that policies and guidelines are adhered to.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Job description
Job responsibilities
As a healthcare support worker you play a vital role in delivering high standards of care to our patients on Aspull.
You will work closely with a multi-disciplinary team to ensure all patients are cared for and treated with dignity and respect. Your duties will be varied, and include, assisting patient with personal hygiene, assisting patients during meal times, talking and listening to patients and working in partnership with patients, carers and the wider team.
This is a very demanding and challenging role, you will need to be compassionate and caring and have a passion for this type of work. You will need to demonstrate that you are highly motivated, enthusiastic, well organised and are able to work both independently and as part of a team. Effective communication skills are essential.
- Responsible for providing direct care to the defined group of patients under the direction of the registered nurse.
- Assists patients to undertake normal activities of daily living
- Follows care plans developed by the registered nurse
- Reports any changes in patients condition, untoward incidents or accidents to the senior nurse immediately
- Assists with the maintenance of ward cleanliness
- Assists in maintaining stock levels
- Assists with the transportation of patients, equipment and supplies
Job description
Job responsibilities
As a healthcare support worker you play a vital role in delivering high standards of care to our patients on Aspull.
You will work closely with a multi-disciplinary team to ensure all patients are cared for and treated with dignity and respect. Your duties will be varied, and include, assisting patient with personal hygiene, assisting patients during meal times, talking and listening to patients and working in partnership with patients, carers and the wider team.
This is a very demanding and challenging role, you will need to be compassionate and caring and have a passion for this type of work. You will need to demonstrate that you are highly motivated, enthusiastic, well organised and are able to work both independently and as part of a team. Effective communication skills are essential.
- Responsible for providing direct care to the defined group of patients under the direction of the registered nurse.
- Assists patients to undertake normal activities of daily living
- Follows care plans developed by the registered nurse
- Reports any changes in patients condition, untoward incidents or accidents to the senior nurse immediately
- Assists with the maintenance of ward cleanliness
- Assists in maintaining stock levels
- Assists with the transportation of patients, equipment and supplies
Person Specification
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Qualifications
Essential
- Effective level of numeracy and literacy skills
Skills
Essential
- Effective communication skills - written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
Knowledge
Essential
- Effective understanding of confidentiality
Person Specification
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Qualifications
Essential
- Effective level of numeracy and literacy skills
Skills
Essential
- Effective communication skills - written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
Knowledge
Essential
- Effective understanding of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
