Job summary
Are you a focused, pro-active, forward-thinking individual?
If the answer is "yes" then this could be the opportunity you have been looking for.
We are offering you the opportunity to become part of our team at the Sterile Services & Decontamination Unit, Lostock, Bolton as an SSDU Operations Manager.
1 permanent vacancy for 37.5 hours per week, on a rotational shift basis and will include working weekends (Monday-Friday shifts are 7am-3pm, 3pm-11pm & 11pm-7am, Saturday-Sunday shifts are 8am-8pm).
Please refer to the job description and person specification for a full outline of the post requirements.
PLEASE NOTE THAT SUCCESSFUL APPLICANTS WILL BE ASKED TO PREPARE A 10 MINUTE PRESENTATION WHICH WILL FORM PART OF THE INTERVIEW. THE TOPIC WILL BE PROVIDED IN INVITATION EMAIL FOR SUCCESSFUL APPLICANTS.
Presentations will need to be emailed in advance of the interview.
Candidates will be required to show evidence of their original certificates to the interview panel.
Main duties of the job
The Operations Manager is responsible for managing Human and Material Resources at the Central Decontamination Unit at Cranfield Road, Bolton to ensure that users receive a surgical instrument decontamination service that is cost effective and complies with relevant legislation, Standards and best practice guidance.
The Operations Manager has the day-to-day responsibility for ensuring that Wrightington, Wigan and Leigh, Salford Royal NHS Foundation Trusts and any future customers are supplied with sterile theatre instrument sets and sterile surgical instruments at the times, in the quantities and at the level of quality that they specify.
The Operations Manager assists with the development and implementation of decontamination strategies that will ensure high levels of customer satisfaction and continuously improving services.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of theWigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-CallPlease note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantlyoperational.
Job description
Job responsibilities
The post holder will provide administrative and secretarial support to the Divisional Management Team.
The Operations Manager is responsible to the Sterile Services Manager for:
- Management of the day-to-day decontamination processes of surgical instruments.
- Responsible for all Sterile Services Operatives on duty.
- Ensure that the central facility (K61), its machinery and materials are managed effectively to provide a safe, efficient, reliable and cost-effective service to users.
- Ensure budget targets and other deadlines dictated by the trust are realised.
- Ensure that the quality management system is maintained and all staff in its application and the requirements of BS.EN.ISO 13485:2003 and the Medical Devices Directive 93/42/EEC are met, acting in the capacity of designated signatory in the absence of Decontamination Manager.
- On a day-to-day basis to direct the on-site Steriliser Technicians (professionally responsible to the Head of Operational Estates) on the machines which are to be tested, maintained and repaired.
- Liaise with appropriate officers to ensure that the requirements of Legislation (e.g., the Health and Safety at work Regulations), Standards (e.g., ISO 13485:2003) and guidance (e.g., HTM 0101) are implemented and maintained.
- Oversee local audit of decontamination facilities for surgical instruments.
- Collate results and action plan plus the personnel and resources needed to address any shortfall in standards.
- Monitor the progress against the action plan.
- Ensuring sufficient, appropriate, accurate and statistically relevant data is collected and maintained and to use this information to monitor, track, analyse and manage performance and to satisfy Trust and regulatory reporting requirements.
- In the event of a failure in the track and trace system to implement a paper based back up system.
- To ensure that regulatory data is correctly stored, maintained, audited and retrievable for the designated period.
- Ensure that the appropriate Daily, Weekly, Quarterly and Annual validation tests are undertaken in compliance with the relevant HTM and audited by the Authorising Engineer (Decontamination) or AED.
- Ensure that all tests and maintenance activities are correctly entered in the equipment log books and retained for the appropriate time.
- Ensure that all calibration and test certificates are filed and retained for the appropriate period and are fully available for the external auditors.
- Ensure that periodic biological and parametric monitoring is arranged for steam, process water, clean-room air, clean-room surfaces, process machinery and medical devices and to analyse and act on the results.
- Ensure that procedures for sterile product release are always adhered to.
- Participate in educational programmes for other personnel on the practical application of sterilisation and disinfection technology.
- Ensure that communication with users of the decontamination service is professional, helpful, continuous, timely, relevant, reliable, and coherent.
- Ensure that the service is operated cost effectively and within the budget agreed with the SSDU Manager.
- In consultation with the Finance department, monitor and establish the actual cost of service provision.
- Implement any measures that will improve cost effectiveness.
- Control of the purchasing and distribution of raw materials for use in the facility in accordance with Trust Standing Financial Instructions.
- Advising on the purchase of commercial packs.
- Organising and controlling the distribution of processed sterile packs and disinfected equipment to the Receipt and Dispatch at both Trusts.
- Be involved in selection, recruitment, training, and performance management of new and existing staff where appropriate, in liaison with Human Resources.
- Ensure that staff rotas are compiled and that short term staffing requirements are assessed and managed.
- Ensure that Trust Attendance Management Policies are implemented, and staff Annual Leave is managed to ensure service reliability.
- Ensure that there is adequate supervision and support for all staff involved in decontamination.
- Ensure a high level of staff motivation through personal leadership and continuous communication.
- Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
- Ensure that records of training for all staff involved in decontamination are complete and up to date.
- In liaison with the training dept and other appropriate depts, arrange any future training that may be required to equip personnel involved in decontamination with the necessary skills.
- To work an alternating shift pattern with the other Operations Manager to cover the 24/7 shift pattern.
Job description
Job responsibilities
The post holder will provide administrative and secretarial support to the Divisional Management Team.
The Operations Manager is responsible to the Sterile Services Manager for:
- Management of the day-to-day decontamination processes of surgical instruments.
- Responsible for all Sterile Services Operatives on duty.
- Ensure that the central facility (K61), its machinery and materials are managed effectively to provide a safe, efficient, reliable and cost-effective service to users.
- Ensure budget targets and other deadlines dictated by the trust are realised.
- Ensure that the quality management system is maintained and all staff in its application and the requirements of BS.EN.ISO 13485:2003 and the Medical Devices Directive 93/42/EEC are met, acting in the capacity of designated signatory in the absence of Decontamination Manager.
- On a day-to-day basis to direct the on-site Steriliser Technicians (professionally responsible to the Head of Operational Estates) on the machines which are to be tested, maintained and repaired.
- Liaise with appropriate officers to ensure that the requirements of Legislation (e.g., the Health and Safety at work Regulations), Standards (e.g., ISO 13485:2003) and guidance (e.g., HTM 0101) are implemented and maintained.
- Oversee local audit of decontamination facilities for surgical instruments.
- Collate results and action plan plus the personnel and resources needed to address any shortfall in standards.
- Monitor the progress against the action plan.
- Ensuring sufficient, appropriate, accurate and statistically relevant data is collected and maintained and to use this information to monitor, track, analyse and manage performance and to satisfy Trust and regulatory reporting requirements.
- In the event of a failure in the track and trace system to implement a paper based back up system.
- To ensure that regulatory data is correctly stored, maintained, audited and retrievable for the designated period.
- Ensure that the appropriate Daily, Weekly, Quarterly and Annual validation tests are undertaken in compliance with the relevant HTM and audited by the Authorising Engineer (Decontamination) or AED.
- Ensure that all tests and maintenance activities are correctly entered in the equipment log books and retained for the appropriate time.
- Ensure that all calibration and test certificates are filed and retained for the appropriate period and are fully available for the external auditors.
- Ensure that periodic biological and parametric monitoring is arranged for steam, process water, clean-room air, clean-room surfaces, process machinery and medical devices and to analyse and act on the results.
- Ensure that procedures for sterile product release are always adhered to.
- Participate in educational programmes for other personnel on the practical application of sterilisation and disinfection technology.
- Ensure that communication with users of the decontamination service is professional, helpful, continuous, timely, relevant, reliable, and coherent.
- Ensure that the service is operated cost effectively and within the budget agreed with the SSDU Manager.
- In consultation with the Finance department, monitor and establish the actual cost of service provision.
- Implement any measures that will improve cost effectiveness.
- Control of the purchasing and distribution of raw materials for use in the facility in accordance with Trust Standing Financial Instructions.
- Advising on the purchase of commercial packs.
- Organising and controlling the distribution of processed sterile packs and disinfected equipment to the Receipt and Dispatch at both Trusts.
- Be involved in selection, recruitment, training, and performance management of new and existing staff where appropriate, in liaison with Human Resources.
- Ensure that staff rotas are compiled and that short term staffing requirements are assessed and managed.
- Ensure that Trust Attendance Management Policies are implemented, and staff Annual Leave is managed to ensure service reliability.
- Ensure that there is adequate supervision and support for all staff involved in decontamination.
- Ensure a high level of staff motivation through personal leadership and continuous communication.
- Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
- Ensure that records of training for all staff involved in decontamination are complete and up to date.
- In liaison with the training dept and other appropriate depts, arrange any future training that may be required to equip personnel involved in decontamination with the necessary skills.
- To work an alternating shift pattern with the other Operations Manager to cover the 24/7 shift pattern.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent in a management or relevant clinical professional subject (associated to sterile and decontamination services)
- Appropriate professional management qualification, or equivalent experience
- Evidence of recent professional and personal career development
Desirable
- NHS management qualification
- Formal qualification within field of Sterilisation and Decontamination process and the legislative requirement associated with SSDU
Experience
Essential
- Operational management experience
- Proven ability to manage change, service activity
- Knowledge of Clinical Governance and risk management
- Well-developed written and verbal communication skills
- Analytical and problem-solving skills with the ability
- Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines
- Well-developed leadership and motivational skills to facilitate working within and leading a large team
- Proven ability to manage large groups of staff and implement human resource strategies
- Ability to empower, coach and support staff
- Writing and Implementing Policy and Procedure
Desirable
- Detailed understanding and experience of the operation of acute hospital services
- Experience of managing a large budget
- Experience of successful project management
Skills
Essential
- Excellent leadership and management skills
- Excellent communications skills - written and verbal
- Conscientious and proven team worker with the ability to engage and influence people at all levels
- Ability to work independently as well as a member of a team as a self-manager with high levels of motivation and a flexible approach to work
- Excellent written and verbal communication skills, with experience in disseminating information via written reports and presentations to a wide range of audiences in terms of both size and composition
- Excellent organisational skills and the ability to prioritise workloads within timescales and meet deadlines
Desirable
- Ability to develop and deliver presentations to various audiences (large and small)
- Project management skills
- Evidence of budget management skills
- Able to analysis and interprets data
Knowledge
Essential
- Knowledge of current health policy
- Knowledge of legislative requirements associated with Decontamination Units
- HR Management
Desirable
- Good IT skills with evidence of the ability to access and use complex health related data
- Proficient skills in the use of MS Office - Excel, Access, Word & PowerPoint
- Knowledge of data security and confidentiality issues
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e., with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent in a management or relevant clinical professional subject (associated to sterile and decontamination services)
- Appropriate professional management qualification, or equivalent experience
- Evidence of recent professional and personal career development
Desirable
- NHS management qualification
- Formal qualification within field of Sterilisation and Decontamination process and the legislative requirement associated with SSDU
Experience
Essential
- Operational management experience
- Proven ability to manage change, service activity
- Knowledge of Clinical Governance and risk management
- Well-developed written and verbal communication skills
- Analytical and problem-solving skills with the ability
- Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines
- Well-developed leadership and motivational skills to facilitate working within and leading a large team
- Proven ability to manage large groups of staff and implement human resource strategies
- Ability to empower, coach and support staff
- Writing and Implementing Policy and Procedure
Desirable
- Detailed understanding and experience of the operation of acute hospital services
- Experience of managing a large budget
- Experience of successful project management
Skills
Essential
- Excellent leadership and management skills
- Excellent communications skills - written and verbal
- Conscientious and proven team worker with the ability to engage and influence people at all levels
- Ability to work independently as well as a member of a team as a self-manager with high levels of motivation and a flexible approach to work
- Excellent written and verbal communication skills, with experience in disseminating information via written reports and presentations to a wide range of audiences in terms of both size and composition
- Excellent organisational skills and the ability to prioritise workloads within timescales and meet deadlines
Desirable
- Ability to develop and deliver presentations to various audiences (large and small)
- Project management skills
- Evidence of budget management skills
- Able to analysis and interprets data
Knowledge
Essential
- Knowledge of current health policy
- Knowledge of legislative requirements associated with Decontamination Units
- HR Management
Desirable
- Good IT skills with evidence of the ability to access and use complex health related data
- Proficient skills in the use of MS Office - Excel, Access, Word & PowerPoint
- Knowledge of data security and confidentiality issues
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e., with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Sterile Services Decontamination Unit (SSDU)
Unit 10 Cranfield Road
Lostock, Bolton
BL6 4SB
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
