Job summary
We wish to appoint a housekeeper to join Shevington Ward within the Division of Medicine, who has a 'can-do' approach, enthusiasm, high standards and understands the importance of a clean, well organised, equipped clinical area.
If you wish to be considered for the position available please click apply now to complete an application form. Throughout the application form, and particularly in the supporting information, please ensure you clearly demonstrate how you meet each of the criteria on the person specification.
Candidateswill be required to present original certificates for qualifications at interview stage.
Main duties of the job
The Housekeeper works as part of the Departmental Team responsible for the co-ordination of all the patient facilities in the ward area to ensure a clean, safe and comfortable environment is maintained as determined by the Department Manager.
They will ensure cleaning, catering, linen and minor maintenance standards meet the individual patient's needs. They will need to report promptly to the person in charge of the department any deficiencies so that appropriate action can be taken.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Job description
Job responsibilities
Key results from the job holder
Cleaning Task/Duties
- Assists in monitoring and maintaining cleaning standards on the ward ensuring general and specialist equipment are cleaned as policy
- Ensure the ward is safe and tidy at all times by dealing swiftly with spillages and removing clutter. Checking that notices/boards are tidy and that signage meets the required standard.
- Maintain the upkeep of patients bed areas ensuring specialist cleaning of surfaces, furnishings and isolation nursing areas are cleaned appropriately.
- Ensure the areas where food and beverages are served are clean and pleasant
- Respect the privacy and dignity of patients whilst carrying out household duties and also maintaining the safety of patients property and belongings.
Patient Task/Duties
- Assist the patients to order food ensuring special requirements are taken into account so that dietary needs are met.
- Ensure that patients are given hand-washing facilities before serving food and beverages to them.
- Prepare and serve hot and cold drinks and food as requested co-ordinating extra requirements that may arise to offer a 24-hour snack service.
- Serve meals in conjunction with the Nursing Team ensuring patients intake is known and checking all food and beverages are served at the correct temperature according to food hygiene regulations.
- Ensure patients have any assistance they require to eat and drink monitoring intake and reporting to the Ward Nurse.
- Ensure patients whose fluid intake is not medically restricted have access to fresh water.
- Ensure the ward kitchen is clean at all times, checking refrigerated food is labelled and shelved as policy.
- Wash equipment/utensils used in preparation and serving of food and beverages.
Planning and Organisational Duties
- Evaluate the monitoring of the service delivery especially related to cleaning, food, linen and the environment at the agreed frequency informing the Ward Manager of outcomes so that action plans can be taken if needed.
- Liaise with Estates and Works Departments in respect of all maintenance issues.
- Plan the transport and disposal of clinical, domestic and confidential waste as per policy.
- Check the ward has sufficient stock to meet the patients and staff needs.
- Complete daily checking of equipment and returning of equipment no longer in use for reprocessing or storing safely in the correct place following decontamination, logging any defects.
- Maintain a cleaning and checking programme of all beds and mattresses in line with the policy.
Communications and Key Working Relationships
- To communicate effectively with all members of the multidisciplinary team to ensure safe and high-quality care is provided to all patients
- Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above.
Responsibility for Human Resources
- Adhere to Trust Policies, Procedures and Guidelines
- Ensure compliance with Mandatory training requirements in accordance with Trust Policy
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Responsibility for Teaching
- Attend mandatory training as directed by Trust
Job description
Job responsibilities
Key results from the job holder
Cleaning Task/Duties
- Assists in monitoring and maintaining cleaning standards on the ward ensuring general and specialist equipment are cleaned as policy
- Ensure the ward is safe and tidy at all times by dealing swiftly with spillages and removing clutter. Checking that notices/boards are tidy and that signage meets the required standard.
- Maintain the upkeep of patients bed areas ensuring specialist cleaning of surfaces, furnishings and isolation nursing areas are cleaned appropriately.
- Ensure the areas where food and beverages are served are clean and pleasant
- Respect the privacy and dignity of patients whilst carrying out household duties and also maintaining the safety of patients property and belongings.
Patient Task/Duties
- Assist the patients to order food ensuring special requirements are taken into account so that dietary needs are met.
- Ensure that patients are given hand-washing facilities before serving food and beverages to them.
- Prepare and serve hot and cold drinks and food as requested co-ordinating extra requirements that may arise to offer a 24-hour snack service.
- Serve meals in conjunction with the Nursing Team ensuring patients intake is known and checking all food and beverages are served at the correct temperature according to food hygiene regulations.
- Ensure patients have any assistance they require to eat and drink monitoring intake and reporting to the Ward Nurse.
- Ensure patients whose fluid intake is not medically restricted have access to fresh water.
- Ensure the ward kitchen is clean at all times, checking refrigerated food is labelled and shelved as policy.
- Wash equipment/utensils used in preparation and serving of food and beverages.
Planning and Organisational Duties
- Evaluate the monitoring of the service delivery especially related to cleaning, food, linen and the environment at the agreed frequency informing the Ward Manager of outcomes so that action plans can be taken if needed.
- Liaise with Estates and Works Departments in respect of all maintenance issues.
- Plan the transport and disposal of clinical, domestic and confidential waste as per policy.
- Check the ward has sufficient stock to meet the patients and staff needs.
- Complete daily checking of equipment and returning of equipment no longer in use for reprocessing or storing safely in the correct place following decontamination, logging any defects.
- Maintain a cleaning and checking programme of all beds and mattresses in line with the policy.
Communications and Key Working Relationships
- To communicate effectively with all members of the multidisciplinary team to ensure safe and high-quality care is provided to all patients
- Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above.
Responsibility for Human Resources
- Adhere to Trust Policies, Procedures and Guidelines
- Ensure compliance with Mandatory training requirements in accordance with Trust Policy
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Responsibility for Teaching
- Attend mandatory training as directed by Trust
Person Specification
Qualifications
Essential
- Evidence of basic level qualifications or able to demonstrate relevant experience
Experience
Essential
- Work experience within the role of housekeeper or similar appropriate post
Skills
Essential
- Demonstrate good communication/team and interpersonal skills
Knowledge
Essential
- Demonstrate sound underpinning knowledge
Additional
Essential
- Flexible and able to work on any ward and site within the Trust.
- Ability to work internal rotational shifts.
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Person Specification
Qualifications
Essential
- Evidence of basic level qualifications or able to demonstrate relevant experience
Experience
Essential
- Work experience within the role of housekeeper or similar appropriate post
Skills
Essential
- Demonstrate good communication/team and interpersonal skills
Knowledge
Essential
- Demonstrate sound underpinning knowledge
Additional
Essential
- Flexible and able to work on any ward and site within the Trust.
- Ability to work internal rotational shifts.
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 2NN
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
