Job summary
The post holder will be responsible for assisting in the development, implementation and support of the Trusts IT orientated project within the IT Services Department; . The role will encompass an in-depth technical understanding of the Trusts core IT services including Active Directory, WINS, DNS, DHCP, MS SCCM along with other infrastructure services as deployed by the IT department. The post holder will also have specialist technical knowledge of IT security technologies including Anti-Virus, Patch Management and Proxy services. A good technical knowledge on the N3/HSDN NHS wide area private network is required along with knowledge of the World Wide Web and proficient networking skills. The post holder will also be required to problem manage issue that arise due to the deployment of new technology before its handed over to BAU.
Main duties of the job
The IT Technical Project Engineer will oversee technical projects to assure a high level of accuracy and quality. They work with teams to translate requirements into implementable tasks with practical timelines. They will also collaborate with end user/suppliers to find and solve any problems within the project plans and budgeting.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Job description
Job responsibilities
Their duties and responsibilities can include:
- Preparing, scheduling, coordinating and monitoring assigned technical project tasks
- Translating end user requirements and organising practical terms into required timelines to be met by the team
- Maintaining cleanliness to ensure health and safety standards on-site
- Resolving any problems with the team, plans and budget to ensure that the project flows smoothly
- Identifying potential problems with the project, leading the team into developing solutions and ensuring that they are implemented
- Frequent meetings with project teams and suppliers to inform of project progress and constraints
- Working with third-party contractors to develop viable time scales and working practices
Job description
Job responsibilities
Their duties and responsibilities can include:
- Preparing, scheduling, coordinating and monitoring assigned technical project tasks
- Translating end user requirements and organising practical terms into required timelines to be met by the team
- Maintaining cleanliness to ensure health and safety standards on-site
- Resolving any problems with the team, plans and budget to ensure that the project flows smoothly
- Identifying potential problems with the project, leading the team into developing solutions and ensuring that they are implemented
- Frequent meetings with project teams and suppliers to inform of project progress and constraints
- Working with third-party contractors to develop viable time scales and working practices
Person Specification
Qualifications
Essential
- Educated to A level equivalent or holds a professional IT qualification.
- Prince 2 Foundation (Projects in a Controlled Environment)
Desirable
- Microsoft Certified Systems Engineer (MCSE)
- ITIL Foundation Level
Experience
Essential
- IT infrastructure support experience as part of a Service Delivery function
- Has achieved proficiency in the role of Problem Analyst
- Supporting large-scale NHS infrastructures and associated software services
Skills
Essential
- Written Expression - Communicating effectively in writing Effective project management skills Initiative - Being reactive & proactive, taking action and anticipating opportunities Analytical Thinking - Acquiring understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts Information Acquisition - Identifying gaps in the available information required to understand a problem or situation and devising means of remedying such gaps Communication - Demonstrates effective communication, both orally and in writing, with colleagues, users and customers includes producing reports Decision Making - Making decisions at the appropriate time< taking into account the needs of the situation< priorities< constraints and the availability of the necessary information Planning & Organisation - Determining a course of action by breaking a problem down into smaller steps
Desirable
- Familiar with Report Writing Techniques - Methods and techniques for writing effective reports
Knowledge
Essential
- Proficient with IT Infrastructure
- Proficient with Operating Infrastructure - Knowledge of ICT infrastructure (hardware, operating systems, local area networks etc) used within own organisation
- Proficient in methodologies and techniques for the monitoring of the Trusts core infrastructure services
- Knowledge of ITIL and its processes
Desirable
- Knowledge of Proxy and Microsoft SCCM(Systems Centre Operations Manager)
- Use of MS Vision
Additional
Essential
- Full Driving Licence with car available for work purposes
- Flexibility to work unsocial hours
- Working at heights
- Ability to participate in on-call rota
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Person Specification
Qualifications
Essential
- Educated to A level equivalent or holds a professional IT qualification.
- Prince 2 Foundation (Projects in a Controlled Environment)
Desirable
- Microsoft Certified Systems Engineer (MCSE)
- ITIL Foundation Level
Experience
Essential
- IT infrastructure support experience as part of a Service Delivery function
- Has achieved proficiency in the role of Problem Analyst
- Supporting large-scale NHS infrastructures and associated software services
Skills
Essential
- Written Expression - Communicating effectively in writing Effective project management skills Initiative - Being reactive & proactive, taking action and anticipating opportunities Analytical Thinking - Acquiring understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts Information Acquisition - Identifying gaps in the available information required to understand a problem or situation and devising means of remedying such gaps Communication - Demonstrates effective communication, both orally and in writing, with colleagues, users and customers includes producing reports Decision Making - Making decisions at the appropriate time< taking into account the needs of the situation< priorities< constraints and the availability of the necessary information Planning & Organisation - Determining a course of action by breaking a problem down into smaller steps
Desirable
- Familiar with Report Writing Techniques - Methods and techniques for writing effective reports
Knowledge
Essential
- Proficient with IT Infrastructure
- Proficient with Operating Infrastructure - Knowledge of ICT infrastructure (hardware, operating systems, local area networks etc) used within own organisation
- Proficient in methodologies and techniques for the monitoring of the Trusts core infrastructure services
- Knowledge of ITIL and its processes
Desirable
- Knowledge of Proxy and Microsoft SCCM(Systems Centre Operations Manager)
- Use of MS Vision
Additional
Essential
- Full Driving Licence with car available for work purposes
- Flexibility to work unsocial hours
- Working at heights
- Ability to participate in on-call rota
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
