Job summary
Responsible for the operational management and delivery of an effective and efficient payroll and pension service. The role focuses on the operational management of the teams, developing Standard Operating Procedures (SOP's) to support business sustainability, improve efficiency and effectiveness and promote staff development. Working with WWL policies and procedures to ensure compliance in service delivery for the Trust and clients in providing a timely, accurate output in line with statutory regulations in addition to providing excellent customer service.
Main duties of the job
- Provide support to ensure the timely and accurate provision of payroll and pension services for the Trust and clients.
- Manage Electronic Staff Record (ESR) system, reviewing and cascading ESR User Notices, ensuring that the information held in respect of organisation structures and work with internal colleagues to ensure employee data is current and correct.
- Support in interpretation and provide agreed clear guidance to all staff regarding complex legislation issued by Government Departments i.e., HMRC, DHSC etc.
- Interpret and provide clear guidance to all staff in relation to complex regulations issued under NHS Terms and Conditions of Service e.g., Agenda for Change, Medical and Dental, Consultants etc. NHS Employers, NHS Pensions Agency etc. which relates to pay structures and pension contributions.
- Support the review and development of policies and ensure adequate Standard Operating procedures (SOP's) are in place, some of which will have an impact outside of the department and directorate, to support consistency, good practice, and compliance.
- Communicate, coordinate and manage the production of 'As Is' process mapping of all current payroll and pension processes, identify improvements, eliminate duplication and any issues before producing confirmed 'To Be' processes to ensure efficiency and effectiveness of resources.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Job description
Job responsibilities
- Provide support to ensure the timely and accurate provision of payroll and pension services for the Trust and clients.
- Manage the Trusts electronic expenses system ensuring that all travel and subsistence claims are processed in a timely and accurate manner in accordance with NHS Terms and Conditions of Service (AfC), Statutory Legislation, Trust Local policies/procedures and SFIs.
- Ensure appropriate processes are in place to administer, monitor and manage the Trust salary sacrifice schemes.
- Manage Electronic Staff Record (ESR) system, reviewing and cascading ESR User Notices, ensuring that the information held in respect of organisation structures and work with internal colleagues to ensure employee data is current and correct.
- Ensure accurate and timely ad-hoc payroll reports are produced to enable queries to be resolved in a timely manner.
- Support in interpretation and provide agreed clear guidance to all staff regarding complex legislation issued by Government Departments i.e., HMRC, DHSC etc.
- Interpret and provide clear guidance to all staff in relation to complex regulations issued under NHS Terms and Conditions of Service e.g., Agenda for Change, Medical and Dental, Consultants etc. NHS Employers, NHS Pensions Agency etc. which relates to pay structures and pension contributions.
- Support the review and development of policies and ensure adequate Standard Operating procedures (SOPs) are in place, some of which will have an impact outside of the department and directorate, to support consistency, good practice, and compliance.
- Communicate, coordinate and manage the production of As Is process mapping of all current payroll and pension processes, identify improvements, eliminate duplication and any issues before producing confirmed To Be processes to ensure efficiency and effectiveness of resources.
- Ensure positive actions, communication and relations with all internal and external stakeholders.
- Deal sensitively, often in emotional circumstances, with regards to over/under payments of salaries/expenses to both Trust employees and external bodies.
- Reconciliation of all payroll deductions, ensuring that accurate and timely payments are made to avoid late payment interest/penalties.
- Production of all mandatory year end information including completion of forms e.g., P60s, P11ds etc, for submission to HMRC within statutory time limits.
- Ensure accurate data for completion of annual accounts including Pension Assurance and Greenbury.
- Promote and enhance the image of the payroll and pension services by dealing efficiently and courteously with all customer enquiries.
- Encourage and support ESR system functionality is used by the payroll and pension teams and this is fully utilised for the benefit of the Trust and clients.
- Ensure procedures are in place for the checking of final pay calculations to enable and support correct payments to staff in respect of all retirement/ill health/redundancy/death in service benefits etc. and ensure that complex regulations have been applied correctly in accordance with legislation.
Job description
Job responsibilities
- Provide support to ensure the timely and accurate provision of payroll and pension services for the Trust and clients.
- Manage the Trusts electronic expenses system ensuring that all travel and subsistence claims are processed in a timely and accurate manner in accordance with NHS Terms and Conditions of Service (AfC), Statutory Legislation, Trust Local policies/procedures and SFIs.
- Ensure appropriate processes are in place to administer, monitor and manage the Trust salary sacrifice schemes.
- Manage Electronic Staff Record (ESR) system, reviewing and cascading ESR User Notices, ensuring that the information held in respect of organisation structures and work with internal colleagues to ensure employee data is current and correct.
- Ensure accurate and timely ad-hoc payroll reports are produced to enable queries to be resolved in a timely manner.
- Support in interpretation and provide agreed clear guidance to all staff regarding complex legislation issued by Government Departments i.e., HMRC, DHSC etc.
- Interpret and provide clear guidance to all staff in relation to complex regulations issued under NHS Terms and Conditions of Service e.g., Agenda for Change, Medical and Dental, Consultants etc. NHS Employers, NHS Pensions Agency etc. which relates to pay structures and pension contributions.
- Support the review and development of policies and ensure adequate Standard Operating procedures (SOPs) are in place, some of which will have an impact outside of the department and directorate, to support consistency, good practice, and compliance.
- Communicate, coordinate and manage the production of As Is process mapping of all current payroll and pension processes, identify improvements, eliminate duplication and any issues before producing confirmed To Be processes to ensure efficiency and effectiveness of resources.
- Ensure positive actions, communication and relations with all internal and external stakeholders.
- Deal sensitively, often in emotional circumstances, with regards to over/under payments of salaries/expenses to both Trust employees and external bodies.
- Reconciliation of all payroll deductions, ensuring that accurate and timely payments are made to avoid late payment interest/penalties.
- Production of all mandatory year end information including completion of forms e.g., P60s, P11ds etc, for submission to HMRC within statutory time limits.
- Ensure accurate data for completion of annual accounts including Pension Assurance and Greenbury.
- Promote and enhance the image of the payroll and pension services by dealing efficiently and courteously with all customer enquiries.
- Encourage and support ESR system functionality is used by the payroll and pension teams and this is fully utilised for the benefit of the Trust and clients.
- Ensure procedures are in place for the checking of final pay calculations to enable and support correct payments to staff in respect of all retirement/ill health/redundancy/death in service benefits etc. and ensure that complex regulations have been applied correctly in accordance with legislation.
Person Specification
Qualifications
Essential
- Diploma in Payroll Management or equivalent experience
- Continuous Professional Development (CPD)
Desirable
- CIPP Membership
- CIPP Payroll qualification or willing to work towards
- Healthcare Financial Management Association (HFMA) Membership
Experience
Essential
- 5 years' experience in payroll management/supervision
- HMRC regulations and statutory reporting requirements
- Pension regulations
- Processing monthly payrolls
- Understanding of NHS Terms and Conditions of Service
- Managing staff performance and development
- Oracle system
- Monitoring and management of electronic expense systems
- Customer service in an NHS payroll environment
- Use of computer applications for reporting writing and complex queries
- Service improvement
Desirable
- Advanced technical knowledge of NHS Pension and alternative pension schemes
- Project planning and management of actions
- Risk management
- Presenting information in group settings
- Audit management
- Interpretation of regulations
- Development of Standard Operating Procedures
Skills
Essential
- Deal with highly confidential information in a sensitive manner
- Numerate with ability to understand complex information
- Excellent communication and interpersonal skills
- Able to analyse, interpret, present, and communicate complex payroll/pension information to staff at all levels
- Good time management skills: ability to manage multiple tasks, change priorities at short notice and achieve deadlines
- Work under pressure and ability to concentrate for long periods
- Plan and prioritise workload to ensure statutory and internal deadlines are met
- Excellent negotiating and influencing skills with an ability to lead change
- Ability to supervise, train and motivate staff
- Ability to manage difficult, extremely distressing and/or emotional situations
- Proven ability to delegate
- Attention to detail with a methodical approach
- Highly analytical with ability to problem solve and implement solutions
Desirable
- Leadership qualities
- Change management
Knowledge
Essential
- Business Intelligence reporting via Electronic Staff Record (ESR)
- Time and attendance systems
- NHS pay structures
- NHS Terms and Conditions of Service; AfC, M&D etc.
- NHS payroll processing procedures and practices
- NHS Pension Schemes
- NHS Pensions Online reporting
- Computer literacy e.g., Microsoft Office
- Awareness of payroll impact on Finance teams
- GDPR
Desirable
- NHS Finance
- Skills Development Network
Additional
Essential
- Flexible approach to work
- Able to work on own initiative
- Self-motivated with ability to motivate others
- Professional attitude and appearance
- Team player
- Ability to travel between sites when required
Desirable
- Resilient
- Achievement focussed
- Creative
- Innovate
- Interest in developing staff in Finance
- Advanced technology
Person Specification
Qualifications
Essential
- Diploma in Payroll Management or equivalent experience
- Continuous Professional Development (CPD)
Desirable
- CIPP Membership
- CIPP Payroll qualification or willing to work towards
- Healthcare Financial Management Association (HFMA) Membership
Experience
Essential
- 5 years' experience in payroll management/supervision
- HMRC regulations and statutory reporting requirements
- Pension regulations
- Processing monthly payrolls
- Understanding of NHS Terms and Conditions of Service
- Managing staff performance and development
- Oracle system
- Monitoring and management of electronic expense systems
- Customer service in an NHS payroll environment
- Use of computer applications for reporting writing and complex queries
- Service improvement
Desirable
- Advanced technical knowledge of NHS Pension and alternative pension schemes
- Project planning and management of actions
- Risk management
- Presenting information in group settings
- Audit management
- Interpretation of regulations
- Development of Standard Operating Procedures
Skills
Essential
- Deal with highly confidential information in a sensitive manner
- Numerate with ability to understand complex information
- Excellent communication and interpersonal skills
- Able to analyse, interpret, present, and communicate complex payroll/pension information to staff at all levels
- Good time management skills: ability to manage multiple tasks, change priorities at short notice and achieve deadlines
- Work under pressure and ability to concentrate for long periods
- Plan and prioritise workload to ensure statutory and internal deadlines are met
- Excellent negotiating and influencing skills with an ability to lead change
- Ability to supervise, train and motivate staff
- Ability to manage difficult, extremely distressing and/or emotional situations
- Proven ability to delegate
- Attention to detail with a methodical approach
- Highly analytical with ability to problem solve and implement solutions
Desirable
- Leadership qualities
- Change management
Knowledge
Essential
- Business Intelligence reporting via Electronic Staff Record (ESR)
- Time and attendance systems
- NHS pay structures
- NHS Terms and Conditions of Service; AfC, M&D etc.
- NHS payroll processing procedures and practices
- NHS Pension Schemes
- NHS Pensions Online reporting
- Computer literacy e.g., Microsoft Office
- Awareness of payroll impact on Finance teams
- GDPR
Desirable
- NHS Finance
- Skills Development Network
Additional
Essential
- Flexible approach to work
- Able to work on own initiative
- Self-motivated with ability to motivate others
- Professional attitude and appearance
- Team player
- Ability to travel between sites when required
Desirable
- Resilient
- Achievement focussed
- Creative
- Innovate
- Interest in developing staff in Finance
- Advanced technology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
