Job summary
We are looking for a dynamic Catering Supervisor. The post holder is responsible for the supervision of meal service to patients, staff and visitors. The candidate should demonstrate a passion for food and great customer care skills that will deliver high standards of care with compassion to both patients and customers, Strong leadership skills are desirable.
Main duties of the job
Ensure meals are produced to the highest standards, following food safety legislation and protocols; under the direction of the Assistant Catering Manager.
Complete and manage paperwork and documents associated with the delivery of service. Support and assist the Assistant Catering Managers as required.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Job description
Job responsibilities
- Organisation of the Kitchen and Associated areas.
- Allocation of work to Catering Assistants.
- Supervision of food production and service, including the satisfactory completion of monitoring forms Responsible for ensuring preparation, cooking and service of meals occurs to strict timetables and deadlines.
- Ensure all meals conform to the correct recipe, quantity, quality and appearance.
- Forecast menu requirement based on historical data.
- Checking monitoring /audit forms for accuracy and to ensure remedial action has been taken.
- Ensure adherence to Food Safety Legislation and local codes of practice.
- In the event of a Major Incident or critical failure, the correct procedures are followed and action is taken so meal service can be continued.
- Assist management in the planning of menus and recipes.
- Assist management in the production of food safety protocols including Critical control points.
- Understand the need for special therapeutic and cultural dietary requirements.
- Attend relevant meetings.
- Production and management of relevant paperwork to support the business of the Trust.
Job description
Job responsibilities
- Organisation of the Kitchen and Associated areas.
- Allocation of work to Catering Assistants.
- Supervision of food production and service, including the satisfactory completion of monitoring forms Responsible for ensuring preparation, cooking and service of meals occurs to strict timetables and deadlines.
- Ensure all meals conform to the correct recipe, quantity, quality and appearance.
- Forecast menu requirement based on historical data.
- Checking monitoring /audit forms for accuracy and to ensure remedial action has been taken.
- Ensure adherence to Food Safety Legislation and local codes of practice.
- In the event of a Major Incident or critical failure, the correct procedures are followed and action is taken so meal service can be continued.
- Assist management in the planning of menus and recipes.
- Assist management in the production of food safety protocols including Critical control points.
- Understand the need for special therapeutic and cultural dietary requirements.
- Attend relevant meetings.
- Production and management of relevant paperwork to support the business of the Trust.
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent level for example functional skills level 2
- CIEHO Intermediate Food Hygiene Certificate, or equivalent
- 706/1/2 City & Guilds or eqyuivalent
Desirable
- CIEHO Advanced Food Hygiene
- IOSH
- Supervisory Qualification
Experience
Essential
- Quality Monitoring of food production
- Substantial experience of large scale catering operation
Desirable
- Previous experience of a cook chill system
- Previous experience as a supervisor including in an acting up role
Skills
Essential
- Excellent communication and organisational skills
- Ability to organise and prioritise day to day tasks
- Ability to use a variety of large scale equipment
- Ability to work under pressure
- Use of computer systems snd packages
- Work to deadlines
- Customer care skills with the ability to communicate with a range of people including patients and service users
Knowledge
Essential
- Knowledge of key temperature controls and food safety
- Knowledge of Cook chill
- An understanding of the importance of supervision
Desirable
- Knowledge of audit procedures (including income through the shops )
- Knowledge of HR policies and procedures
Additional
Essential
- Work unsociable hours
- Flexibility to provide cover for colleagues
- Ability to travel between sites
- Speak English to an appropiate standard relevant to their role with confidence and accuracy using correct sentence styructures and vocabulary and without hesitation
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent level for example functional skills level 2
- CIEHO Intermediate Food Hygiene Certificate, or equivalent
- 706/1/2 City & Guilds or eqyuivalent
Desirable
- CIEHO Advanced Food Hygiene
- IOSH
- Supervisory Qualification
Experience
Essential
- Quality Monitoring of food production
- Substantial experience of large scale catering operation
Desirable
- Previous experience of a cook chill system
- Previous experience as a supervisor including in an acting up role
Skills
Essential
- Excellent communication and organisational skills
- Ability to organise and prioritise day to day tasks
- Ability to use a variety of large scale equipment
- Ability to work under pressure
- Use of computer systems snd packages
- Work to deadlines
- Customer care skills with the ability to communicate with a range of people including patients and service users
Knowledge
Essential
- Knowledge of key temperature controls and food safety
- Knowledge of Cook chill
- An understanding of the importance of supervision
Desirable
- Knowledge of audit procedures (including income through the shops )
- Knowledge of HR policies and procedures
Additional
Essential
- Work unsociable hours
- Flexibility to provide cover for colleagues
- Ability to travel between sites
- Speak English to an appropiate standard relevant to their role with confidence and accuracy using correct sentence styructures and vocabulary and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 2NN
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
