Team Administrator

Job summary

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• North Staffordshire Combined Healthcare NHS Trust
• Midlands Partnership University NHS Foundation Trust
• University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.

This will be the case for 7 calendar days from: 07/11/2025 to: 13/11/2025 following this the vacancy will be open externally.

We are able to offer an opportunity for a team administrator to join our CAMHS team based in Lichfield.

You will be working in a small supportive team alongside another team administrator and a two medical secretaries.

You will be part of the Children's and Families Care Group based within our Child and Adolescent Mental Health Services, delivering care to children, young people and families.

We are looking for someone who can work on their own initiative, organise their workload without direct supervision on a daily basis, and who can ensure deadlines are met. If you feel this is you, we would love to hear from you!

This role is working 22.5 hours per week.

Main duties of the job

• Typing letters and reports
• Monitoring of an individual and team inbox
• To deal professionally and promptly with telephone enquiries, taking and processing messages accurately and adhering to relevant policies and procedures.
• Provide general non-clinical advice, information and guidance to children and young peoples, parents and other professionals, to deal with all enquiries and communicate effectively on behalf of the Team.
• Providing cover for other administrative colleagues during staff absence
• Dealing with patient/public enquires about services - liaising with professionals where required and escalate as appropriate
• To collect and input statistical information as required and ensure that reports where requested are delivered within timescales.
• Making bookings and cancellations e.g. training places, rooms and interpreters.
• Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person's attention in a timely manner
• Arranging external meetings / events / conferences including sourcing venues, arranging purchase orders etc.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:

• Supporting your career development and progression.
• Excellent NHS Pension scheme
• Generous maternity, paternity, adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients.
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccination every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.