Job summary
We are looking for Band 3 health care support workers to join our established team to deliver Palliative and End of Life Care for patients within the community.
The primary objectives of the service is to work closely with community services within Midlands Partnership Foundation Trust, charitable and voluntary services, and care agencies to address a wide range of care/support issues to improve end of life care for patients, their families and carers.
You must have the ability to work as part of a team and to be able to work alone.Candidates must be able to demonstrate an understanding of palliative care and possess the dedication and commitment to supporting and caring for individuals, their families and carers.
Staff must have their own transport for work purposes. Full driving licence and access to a vehicle is essential
Specific training will be provided to support staff development and ensure a quality service delivery.
Shifts will comprise of 8am-4pm / 10am-6pm, with staff being expected to work flexibly in response to service needs. Your base will be at Norton Canes Health Centre (Cannock, Staffordshire, WS11 9SE) and will predominately be supporting patients in the South, East and West of Staffordshire. There will be a requirement to visit the main base in North Staffordshire. (Oak Ward, Bradwell Hospital, Newcastle U Lyme, ST5 7NJ)
It is strongly recommended you contact the manager to discuss the post before considering applying.
Main duties of the job
Be involved in the first point of contact in the care pathway Assist in the delivery of outcome based goals and self-directed goal planning Undertake person centred support planning Deliver support plans and safeguard vulnerable people Contribute to outcome focused reviews Encourage peoples independence, choice, health & wellbeing Encourage individuals use of equipment and assistive technology Facilitate individuals transition to alternative services and support if needed Engage in organisational learning and development Provide excellent patient care & support
* Recording with Care - complete documentation and feedback
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days)
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Job description
Job responsibilities
- Work in partnership with other health professionals and external agencies to provide a personalised service to meet individuals needs.
- Read, follow and implement support/rehabilitation plans clearly documenting the service users progress following care and support calls.
- To monitor and report any changes to care packages that contributes to a continuing review of the service users care.
- To work unsupervised in peoples homes in the community.
- Promote the service users privacy and dignity whilst undertaking personal activities of daily living.
- Maintaining the service users personal information and confidentiality at all times.
- Ensure the service user is involved in all decision making regarding their plan of health and social care.
- Communicate medication processes and assist / support the service user in managing medication and promoting independence.
- Support and assist service users in managing long term medical conditions and to maximise their independence which will include goal setting and rehabilitation with a therapist or other professional as appropriate.
- Enable, encourage and / or assist, support service users (where appropriate) with personal care such as; bathing, showering, toileting, hygiene continence care, skin integrity, meal prep and medication.
- Encourage and inform service users in managing their own personal safety.
- Deliver competent palliative care and have the ability to support people and their carers/families at the end of their lives.
- Support, guide and enable service users in decision making scenarios and where appropriate refer to management or other professionals.
- Encourage, inform and enable service users in relation to basic health, wellbeing and individual choice and provide information on other internal / external services that meet individual needs.
- Monitor and record service users health and wellbeing including baseline observations and act on or report on any concerns or changes in the service users condition, needs, or circumstances as appropriate
- Comply with all policies, procedures and legislative frameworks.
- The post holder is required to contribute to the achievement of the service
- Ensure a work environment that protects peoples health and safety and that promotes welfare and safety.
- To report and escalate in accordance with Trust Policy any safeguarding concerns and promote the welfare of vulnerable adults.
- Participation and contribution in individual and peer supervision sessions, scheduled team meetings and any personal development conversations.
- Ability to support with clinical tasks according to appropriate procedure and protocol following training and support by clinical staff.
Job description
Job responsibilities
- Work in partnership with other health professionals and external agencies to provide a personalised service to meet individuals needs.
- Read, follow and implement support/rehabilitation plans clearly documenting the service users progress following care and support calls.
- To monitor and report any changes to care packages that contributes to a continuing review of the service users care.
- To work unsupervised in peoples homes in the community.
- Promote the service users privacy and dignity whilst undertaking personal activities of daily living.
- Maintaining the service users personal information and confidentiality at all times.
- Ensure the service user is involved in all decision making regarding their plan of health and social care.
- Communicate medication processes and assist / support the service user in managing medication and promoting independence.
- Support and assist service users in managing long term medical conditions and to maximise their independence which will include goal setting and rehabilitation with a therapist or other professional as appropriate.
- Enable, encourage and / or assist, support service users (where appropriate) with personal care such as; bathing, showering, toileting, hygiene continence care, skin integrity, meal prep and medication.
- Encourage and inform service users in managing their own personal safety.
- Deliver competent palliative care and have the ability to support people and their carers/families at the end of their lives.
- Support, guide and enable service users in decision making scenarios and where appropriate refer to management or other professionals.
- Encourage, inform and enable service users in relation to basic health, wellbeing and individual choice and provide information on other internal / external services that meet individual needs.
- Monitor and record service users health and wellbeing including baseline observations and act on or report on any concerns or changes in the service users condition, needs, or circumstances as appropriate
- Comply with all policies, procedures and legislative frameworks.
- The post holder is required to contribute to the achievement of the service
- Ensure a work environment that protects peoples health and safety and that promotes welfare and safety.
- To report and escalate in accordance with Trust Policy any safeguarding concerns and promote the welfare of vulnerable adults.
- Participation and contribution in individual and peer supervision sessions, scheduled team meetings and any personal development conversations.
- Ability to support with clinical tasks according to appropriate procedure and protocol following training and support by clinical staff.
Person Specification
Qualifications
Essential
- Level 3 NVQ or Diploma in Health and Social Care or equivalent level qualifications. Are able to demonstrate equivalent level of experience of caring
- Are able to demonstrate equivalent level of experience of caring
- Demonstrate a commitment to continuous professional development.
Desirable
- Care Certificate Level 3 NVQ or Diploma in Health and Social Care or Equivalent level qualification
Experience
Essential
- Experience of providing care in a formal or information setting equivalent to NVQ level 3
- Be person centred; undertake care and support activities in a way that reflects the preferences and independence of people
- Understanding of people with palliative care needs
Desirable
- Work in a community based health and social care service
- Supporting people with palliative care needs at the end of their lives
Skills Knowledge & Abilities
Essential
- Able to work as part of a team, Excellent communications skills using a variety of communication mediums
Person Specification
Qualifications
Essential
- Level 3 NVQ or Diploma in Health and Social Care or equivalent level qualifications. Are able to demonstrate equivalent level of experience of caring
- Are able to demonstrate equivalent level of experience of caring
- Demonstrate a commitment to continuous professional development.
Desirable
- Care Certificate Level 3 NVQ or Diploma in Health and Social Care or Equivalent level qualification
Experience
Essential
- Experience of providing care in a formal or information setting equivalent to NVQ level 3
- Be person centred; undertake care and support activities in a way that reflects the preferences and independence of people
- Understanding of people with palliative care needs
Desirable
- Work in a community based health and social care service
- Supporting people with palliative care needs at the end of their lives
Skills Knowledge & Abilities
Essential
- Able to work as part of a team, Excellent communications skills using a variety of communication mediums
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
