Senior Carer Co-production and Engagement facilitator

Job description

Job responsibilities

The opportunity has arisen to join the West Mids. Provider Collaborative Team as a Senior Carer Co-production and Engagement Facilitator for Adult Eating Disorder and Perinatal Mental Health Services.

The role of Senior Carer Co-production and Engagement Facilitator has been developed specifically for people who have personal lived experience of caring for and supporting a loved one through mental health challenges. We recognise the importance of being able to come alongside an individual and build trusting relationships through the mutual understanding that can be found in a shared, experiences and challenges.

Investing in additional explicit lived experience posts within West Mids. Provider Collaborative team gives us an opportunity to further develop co-production, engagement, participation and feedback opportunities aimed at dissolving power imbalances and making people who access services and their carers/loved ones equal partners in the planning, delivery and monitoring of our services. We welcome diversity and value the unique skill set each member of our team brings.

The postholder for this role will be supervised and supported by the Professional Lead for Lived Experience Practice. They will join the Professional Lead for Lived Experience Practice at governance meetings amplifying the voices of those who access our services and offering the lived experience perspective in decision making about assuring quality, planning of services and investment decisions.

They will also take responsibility for designated projects and for co-ordinating co-production opportunities; facilitating sessions that bring together staff and people who access our services and their carers / loved ones to ensure we are constantly developing and improving our offer to meet the needs of our local populations.

Another key aspect of the role will be taking responsibility for supporting the development of our lived experience network, including the creation of communications, registering and supporting our lived experience reps to attend meetings, co-facilitating network meetings and assisting in the delivery of training.

Finally, the post holder will be on hand to support our peer engagement facilitators providing professional supervision and guidance as required.

KEY RESPONSIBILITIES1. Promote, encourage and support lived experience involvement and influence service delivery from recent experiences and support networks where wide lived experience /carer consultation is required around planning of services.

2. Attend the relative collaborative and in-patient steering groups to oversee projects where participation from people accessing services and people working in services are required to co-produce work to bring about changes and improvements to services.

3. Provide professional supervision, guidance and peer support to colleagues in explicit lived experience roles.

4. Responsible for actively promoting, co-ordinating, and facilitating high quality involvement opportunities and co-production at all levels across the provider collaborative. Lead on coproduction and co-facilitation of lived experience network meetings.

5. Responsible for the development of communications and resources to support the smooth running of the lived experience network.

6. Develop a diverse range of opportunities for individuals to be involved in the ongoing review and evaluation of services including group and 1:1 sessions, online, virtual and creative opportunities.

7. Support lived experience network members with the completion of claim forms for remuneration following involvement in work on co-production projects.

8. Participation in remuneration and payment process for lived experience network members, for example providing initial sign off for attendance or involvement with a piece of work, processing of forms, collecting and distributing vouchers to those who do not wish to be remunerated via BACs.

9. Responsible for participating in the setting of quality standards for the service working with relevant managers to make service improvements where required.

10. Co-develop and co-facilitate training opportunities for a wide range of audiences including but not limited to other carers, lived experience reps, healthcare professionals, and colleagues from other sectors.

11. Participate in delivery of training for people who access services and people who work in services around Involvement and co-production.

12. Build effective working relationships with members of the West Mids. Provider Collaborative team and beyond, for example with partner providers, our local communities and VCSE sector organisations to ensure regular meetings occur and issues raised are concluded with action plans where required.

13. Identify and monitor themes from feedback which may require service improvements and report findings within appropriate governance structures.

14. Participate in collating information and contributing to reports for West Mids. specific to the involvement and co-production agenda.

15. Provide information to relevant collaborative meetings and steering groups around projects in planning, implementation phase or where outcome has been achieved.

16. To share and use your lived experience in an appropriate way, to break down any barriers and challenge stigma which may exist, adding to the quality of recovery orientated care and treatment.

17. Ensure up to date information is recorded to keep databases up to date with accurate lists of people interested in involvement opportunities.

18. Facilitating recruitment drives and seeking new opportunities to identify and work with lived experience representatives.

19. Participate in the development of the provider collaborative lived experience network to ensure governance processes are actively implemented at team level.

20. To contribute to the development of the lived experience offer within West Mids. Provider Collaborative and the wider lived experience network within MPFT.

21. Actively engage in learning and personal development opportunities.

22. Represent and uphold the values of the Trust and be an appropriate role model, promoting equality and diversity for all those accessing services, their carers and loved ones, staff and other stakeholders.

What We Offer:

• Regular managerial and professional supervision.
• Access to group supervision and support networks with colleagues in lived experience roles.
• Opportunities to work alongside experienced mental health practitioners from diverse professional backgrounds.
• Continuous professional development and training tailored to this role and future career growth.

Like the sound of what you are reading?

Can you travel independently to meet the needs of the role?

Do you have strong communication skills and the ability to share personal experiences constructively?

Are you commitment to co-production and shared decision-making principles?

If you are ready to take on this rewarding role, apply now and become a valued member of our inclusive and dynamic team.

Lived Experience of supporting a loved one receiving care from secondary mental health services is essential to fulfil the person specification requirements for this role. We would very much encourage you to reflect this, alongside your other skills, attributes and experiences, when thinking about how you meet the requirements of the person specification and submitting your application.

We are mindful that a loved one you are caring for may currently be being supported by eating disorder or perinatal health services. Please be aware that if this is the case, your application will not be disadvantaged but upon beginning employment with us, we would need to consider how your workload is managed to ensure safe working for your loved ones care and your employment. This is in line with our organisational practices for all staff working at MPFT.

If you would like to get in touch to discuss this role further please emailsupported@mpft.nhs.uk or call Emily on 07977348482 to organise a time to discuss your query.

Person Specification

Qualifications

Essential

• Lived experience of providing care and support to loved one accessing secondary care mental health services in a personal / unpaid capacity.

Desirable

• HEE PSW training completed or able to demonstrate equivalent knowledge of peer working and willing to complete Health Education England accredited Peer Support Worker Training

Experience

Essential

• Experience of being part of governance related meetings for example quality meetings, scrutiny groups, board discussions or any scheduled meetings where people have clear roles, responsibilities and accountabilities to ensure the organisation is doing the right things, in the right way, for the right people in a timely, inclusive, open, honest and accountable manner.
• Experience of managing and setting up events, activities and training
• Able to demonstrate and evidence examples of co-produced working.
• Evidence of build effective interpersonal relationships with a diverse range of individuals with a wide range of needs
• Experience of planning, organising and scheduling activities of self and others in a pressured working environment with changing priorities
• Previous experience of working with people who are navigating recovery / experiencing mental illness from a range of different backgrounds and cultures.

Desirable

• Experience of working or volunteering within NHS and/or 3rd sector mental health organisations
• Can demonstrate examples of having used lived experience of mental health illness in service development projects.
• Experience of supporting individuals with perinatal mental health difficulties
• Experience of supporting people with eating disorders

SKILLS, KNOWLEDGE & ABILITIES

Essential

• Understanding of the challenges that can arise alongside mental health difficulties the impact they can have on individuals, carers and their families
• Experience of working with people who use services and their loved ones in involvement and experience projects and facilitating meetings.
• Experience of facilitating large groups of people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

St Georges Hospital

Corporation Street

Stafford

ST16 3SR

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)