Complex Discharge Tracker

Job summary

We are delighted to offer an exciting opportunity to join The Home First Team based in Burton on Trent, Staffordshire.

We are an integrated clinical and care and support service that provides short term reablement intervention to enable people to maximise their independence and meet their health and social care needs within our Trust.

The service seeks to offer support to people ranging from those that need minimal support for a limited period to rebuild confidence, learn new skills and relearn skills through to people at the end of their life requiring skilled health & social care interventions.

We are looking for someone who is enthusiastic and passionate about providing exceptional care to our service users. You will need to be motivated, flexible and an effective team player, to prioritise and implement effective negotiation and communication skills.

You will be responsible for the scheduling and allocating care calls on the Complex Discharge Tracker System. You will be working in partnership with the Home First Locality Teams to ensure that all referrals are allocated within the discharge to assess timescales and will ensure that the Complex Discharge Tracker system is validated and updated.

You will be required to travel to our office bases across North Staffordshire, if required. The shift patterns are on a rotational basis over 7 days, early shift 7am - 3pm and late shift 12pm - 8pm working 2 weekends a month, therefore flexibility is required for this role.

Main duties of the job

As a Complex Discharge Tracker, you will review all daily Home First referrals with the Locality Teams and ensure that all patients are allocated the appropriate care calls within the discharge to assess appropriate referral timescale.

As part of this role, you will be expected to:

• Ensure that all Home First referrals from the acute portals are immediately sourced and prioritised throughout the working day.
• Attend all CDT training and briefing sessions as the system evolves
• Ensure that all updates recorded in CDT are accurate before entering them. Update any inaccurate information.
• Ensure that all Support Workers are properly supported if they have encountered emotionally/contentious/difficult situations whilst working with frail and vulnerable older people in the community as directed by the Shift Lead.
• Realign the allocated rosters and ensure that the allocated care calls are within the correct geographical areas to enable the team to demonstrate efficiency.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by? Supporting your career development and progression.? Excellent NHS Pension scheme? Generous maternity, paternity, adoption leave? Options for flexible working? Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.? Extensive Health and Wellbeing support and resources? If you work in our community teams, we pay for your time travelling between patients.? Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate? Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates? Salary sacrifice bikes up to £2k? Free car parking at all trust sites? Free flu vaccination every year? Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.