Community Paediatrics Clinical Administrator

Job summary

We currently have a vacancy for a Team Administrator within our Community Paediatrics Admin Team at The Bridge, Stafford.

This key role will be to provide a comprehensive admin support to the Community Paediatrics Team. Your main duties will include answering and directing phone calls, audio typing of confidential clinic letters, booking Paediatrician and Nurse clinics, co-ordinating meetings and appointments, opening and scanning post, processing referrals, using IT systems (ie Rio) and dealing with general enquiries. You should have relevant experience in these areas.

You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. Excellent interpersonal and communication skills are essential with an ability to deal with highly sensitive and challenging situations, communicating to both internal and external service users.

For more information about the post, please contact Sarah Furber on 01785 221664.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Main duties of the job

• Provide a confidential administration support as required including minute taking, organising meetings, collating and maintaining data basis.
• Maintain an effective office support system including filing, photocopying, faxing, scanning and reception duties on behalf of the Paediatric Clinicians.
• To provide clinic support to medical and nursing staff through clinic set up and ensuring infection control measures are completed throughout the clinic
• To collate and analyse data relevant to service need which may includeWas Not Brought (Did Not Attend) rates, referral rates, training compliance etc.
• Greet and escort service users to the appropriate clinician
• Support the clinician with the completion of demographic information on forms as requested.
• Keep a record of requested investigations and chase results as per process and inform clinician when the results are available
• To maintain and develop skills and knowledge to deliver a range of care and interventions under the guidance of a registered practitioner and set an example of good practice to other team members including skill sharing.
• Is able to identify and minimise risks within the overall organisational risk frameworks and is able to report risk. This includes applying knowledge of role in the wider safeguarding agenda.
• Ensures that service user experience is core to all clinical and service development, gaining support from the appropriate corporate teams as required.

Please see job description for the full list.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.