*INTERNAL MPFT APPLICATIONS ONLY* Clinical Safety Officer

Job responsibilities

You will demonstrate a high level of expertise and has specialist knowledge within clinical safety governance providing advice, education and support to the digital team, clinical staff and other stakeholders on safe delivery and ongoing clinical safety assessments of clinical digital systems.

You will practice autonomously. This will encompass in-depth knowledge and a high level of understanding of risk management and quality assurance, ability to effectively communicate with all groups of staff, patients and other groups, interpret, analyse and presentcomplex data and leadership to encourage a culture of continuous quality improvement.

Main duties and responsibilities

• Provide clinical safety approval for new agreed deployments of digital solutions, upgradesto existing systems and decommissioning of existing systems across the Trust
• To have accountability with relevant internal and external stakeholders for digital clinical safety across the Trust
• Collaborate with clinical and non-clinical staff in planning and implementing clinical safety standards and policies aligned to the Digital Strategy
• Lead the development, manage and maintain the following in support of DCB 0160 compliance:a. Clinical Risk Management recordsb. A Clinical Management Strategy & Planc. Hazard Logsd. Clinical Safety Case Reporte. Incident Logsf. To report outcomes and benefits realisation
• To identify, and promote use of digital technologies as solutions to patient safety challenges
• Providing leadership to the Digital Clinical Safety agenda across the Trust, combining clinical expertise with understanding of the human factors associated with digital systems
• Managing and supporting the resolution of digital systems clinical risk or other related issues as they arise and where required to lead or contribute to the investigation of incidents including liaison with relevant national teams.

Systems and equipment

• Capture a whole system understanding of all health and care systems and standardsutilised across the ICS applicable to MPFT. Ensuring that these systems are aligned toexisting care pathways to inform the art of the possible for future transformation ofservices.
• Provide organisational assurance regarding, and oversee the development of, test scenarios to ensure that new functionalities and redesigned processes deliver efficienciesand meet the expected business benefits and those ambitions of the digital strategy anddigital transformation programmes and projects

Co-design and support operational business continuity plans updates across clinical andcare services to ensure these are reflective of dependencies on digital systems and alsoreflect the latest technological developments that can be adopted in business continuityscenariosDecisions and judgements

• To ensure that the requirements of the Data Security Protection Tool Kit are embedded within systems design and standard operating procedures for each new system and existing system development
• Analyses highly complex sets of results, IT issues and problems trends, service and supplier information, feedback and situations and makes decisive and informed decisions for the benefit of the IM&T department and the wider organisation as a whole. Identifieswhen others with more specialist clinical and social care knowledge and procurement/contractual knowledge are required to inform and ensure the best decision is made.
• Interpret national guidance and policy and make recommendations regarding the implications for MPFT and any action required.
• Collaborates with Research & Innovation colleagues to support digital transformation evaluations and benefits realisation appraisal and reporting. Ensuring that clear recommendations are made for future digital transformation areas and priorities basedupon these evaluations.
• Work with appropriate clinical and care teams to ensure a cohesive approach to identifying and tracking clinical and financial benefits and significant input into the prioritisation of financial backing of future digital transformation investments.
• To work with others on the development of relevant governance policies and procedures that will have an impact across the Trust.
• Provide digital clinical safety expertise to the work of identified project and change leads to manage local change effectively and to ensure appropriate support is in place for minimum disruption to business as usual.

Communication and relationships

• Responsible for analysing and investigating complex and inter-linked digital and clinical issues in relation to digital clinical safety
• Establish excellent relationships with the Chief Clinical Information Officer team and staff at all levels, external bodies and all stakeholders and will support the implementation of collaborative working through leadership, motivation and inspiration of others
• Carry an approach to leadership that is based on qualities such as openness and transparency, honesty and integrity, a genuine belief in common goals and an ability to build consensus
• Provide leadership and direction across situations where highly complex ideas ora. concepts related to digital clinical safety need to be conveyed and implementedb. across the Trust in easily understood language
• Use well developed persuasive, motivational, negotiating, influencing empathetica. and / or reassurance skills especially when required to overcome significant barriers to acceptance, thus drawing on the highest level of interpersonal communicationskills.
• Produce and deliver formal comprehensive reports to relevant Boards and othera. meetings across the Trust
• Ensure sufficient collaboration and planning is undertaken for the building of the digital and data literacy of the ICS workforce. Working with regional Workforce and OD colleagues aswell as local MPFT resources and IM&T Training Team resources to translate strategicupskilling objectives into tangible project delivery and training services
• Support the patient voice by working with Trust leads to view digital clinical safety from a patient perspective. Taking time to establish the underlying needs of patients beyond those initially expressed.
• Actively participate in regional or national information and technology studies, campaigns or projects that support the wider Trust Digital Strategy

Physical demands of the job

• The post requires skills in presenting data in a variety of formats to different audiences.
• Using Visual Display Unit (VDU) for several hours throughout each day.
• Advanced keyboard skills into multiple Trust systems, ensuring data entry is both accurate and timely.
• Out of hours and weekend working for system go-lives where necessary in line with agreed clinical and care priorities

Most challenging/difficult parts of the job

• Working at a system level with colleagues in newly forming ICS and PCNs, with newrelationships and an embryonic governance and decision-making frameworks. Thisenvironment will require strategic decision making and systemic agreement in shorttimeframes to achieve the ICS ambitions.
• Unpredictable work pattern will need to manage a diversity of tasks and projectssimultaneously. Be able to flexibly manage and prioritise conflicting needs and allelements of the role in light of new information/commands.
• Attention to detail combined with the ability to think laterally and problem solve, work todeadlines, and prioritise own workloads.
• The role will require significant emotional and mental effort. Ensuring complex problem solving and performance issues are driven to a satisfactory resolution whilst ensuring nodetrimental effects to long-term supplier relations.

Potential exposure to distressing conditions when reviewing services within live working environments (E.g., mental health/forensic wards)

Training and development

• Participate in Digital Clinical Safety training as required
• Provide Digital Clinical Safety training and support as required to individuals within the Trust
• Manage an on-going programme of activities to raise awareness within the Trust of digital clinical safety as appropriate
• The post holder will take responsibility for their own professional development, identifying training and educational needs
• Maintain clinical credibility and stay up to date with developments in clinical practice, this includes maintaining live registration through active clinical practice as agreed between post holder and line manager
• Ensure the deployment of ways of working enabled by new digital solutions are accompanied with appropriate and accessible training services
• Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in KSF/appraisal, supervision, actionlearning and by maintaining a professional/personal portfolio of learning.

QUALIFICATIONS & TRAINING

Essential

• Registered healthcare professional with current UK registration
• CSO accredited qualification or willingness to undertake
• Post registration experience at a senior level, demonstrating knowledge to Master's level equivalent as outlined below, including specialist knowledge within clinical safety governance.
• Evidence of recent and ongoing CPD/learning in relevant area

Desirable

• Project management qualification, such as PRINCE II or Agile
• Advanced practice, other post registration qualification or working towards
• Information Governance qualification Recognised national leadership programme completion with portfolio of evidence to support achievements
• Associate/Member/Fellow of Faculty of Clinical Informatics
• Postgraduate Diploma in Digital Health Leadership (NHS Digital Leadership Academy)

EXPERIENCE

Essential

• Experienced clinician with evidence of working effectively across a range of clinical settings within a MDT
• Excellent communication skills with a range of people from a variety of disciplines regarding a range of business or technical matters
• Technically able with sound knowledge of IM&T infrastructures, national priorities, policy and workstreams
• Excellent writing and oral skills, including preparation of formal reports and training materials
• To work independently and as part of a team, managing personal workload and conflicting priorities
• To act with integrity in line with Trust missions and values and comply with Caldicott principles and GDPR
• Have the ability to work under pressure when required and to provide high quality output within short time periods
• Sound knowledge of a risk management process with ability to engage clinicians in the process and role of CSO and effective risk management
• Accurate record keeping abilities
• Able to plan and organise a range of complex activities, formulate and adjust plans and activities in accordance with short and long term goals
• Proactive approach to problem solving
• Detailed knowledge of the current national developments with the digital sphere including but not limited
• Able to manage own work load and work for periods without direct supervision and stamina and commitment to bring drive to new ideas and projects
• Ability to influence at a senior level, e.g. influence without direct line management authority
• Ability to communicate and deliver complex and conflicting information in a clear, concise manner
• Ability to contribute ideas for service improvement and development
• Ability to gather, analyse and report on data and information
• Ability to translate complex technical or business information for end users
• Understanding and knowledge of records management guidance
• Understanding and knowledge of confidentiality guidance (Caldicott)
• Ability to undertake duties effectively and to time in line with legislation, policies and procedures

Desirable

• Knowledge of the current national developments with the digital sphere including but not limited to an understanding of the work led by NHS Transformation Directorate, NHS Digital, What Good Looks Like Framework

SKILLS, KNOWLEDGE & ABILITIES

Essential

• Experience of strategy development and implementation
• Specialist experience of Implementing Digital Clinical Safety Strategy and policy in a fast -moving IM&T environment
• Experience of management of significant contribution to complex IM&T projects
• Experience of implementing practice and organisational change
• Broad experience across a range of digital applications
• Leading on risk management and incident investigation in association to quality governance
• Knowledge and broad range of experience with risk management across clinical and technical IT fields including creation and maintenance of risk and issues logs
• Able to demonstrate ability to effective complete a quality impact assessment and apply findings
• Working knowledge of all relevant UK legislation relating to Clinical Safety
• Working knowledge of all relevant UK legislation relating to IM&T including but not limited to Freedom of Information Act, GDPR, Data Protection Act
• Understanding of complex public sector organisations and how they work with others effectively
• An understanding of NHS legislation, governance frameworks, statute and constitution and the impact on NHS organisations
• Experience in producing high quality documentation including clinical safety assessments, hazard logs, action plans
• Experience of managing senior stakeholders
• Experience of working autonomously
• Demonstrates use of own judgement of resolve complex issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).