Receptionist/Admin Assistant (Community Mental Health)

Job summary

Full Time (37.5 hrs per week) 9am-5pm, Monday to Friday.

Work base - Reception, Foundation House, St George's Hospital site in Stafford, ST16 3AG

Are you interested in an admin career in the NHS in the Mental Health Sector? Would you thrive on working on a bustling reception within our busy admin service supporting community Mental Health Services. Do your strengths lie in customer service and communication, and would you enjoy handling often complex enquiries? Maybe you are looking for your first role within the NHS - this Receptionist position could be for you.....we are a friendly welcoming and supportive Team.

No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply.

What are we looking for?

• An organised, professional and adaptable Receptionist
• Passion for quality admin
• Strong people skills, communication and customer service
• Transferrable administration and computer skills
• Honesty, integrity and compassion
• A willingness to train on our various systems and processes

Ideally you would hold an NVQ level 2 or equivalent qualification/experience

Main duties of the job

• Working on our outpatient reception at Foundation House, St George's Hospital, Stafford
• Creating template and bespoke letters
• Ad hoc tasks such as sending documents, preparing mail
• Working on reception at Foundation House, Stafford meeting and greeting, booking rooms, creating letters, care plans etc
• Working as part of a busy admin service to provide first class admin support to our Mental Health clinicians

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:

• Supporting your career development and progression.
• Excellent NHS Pension scheme
• Generous maternity, paternity, adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients.
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccination every year
• Attractive relocation package
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

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