Job summary
We are looking for a highly motivated Telehealth Officer for the My SENSE Programme working alongside High Intensity Users Team. The Award Winning team supports the introduction and implementation of assistive technology to support patients who are attending the emergency department and have above average number of admissions into hospital. The successful candidate will have come from an experienced administration, therapy, social, care giving background and will be able to demonstrate a track record of working competently with key workforce systems. They must have a passion for quality patient care and be committed to supporting the team to achieve this. The ability to communicate with a wide range of professionals is a must.
Day to day the successful candidate will be expected to provide the My SENSE function of the team. This is an ideal opportunity for a dynamic forward thinking individual who wishes to develop with the team and themselves on this exciting new development which is currently expanding. Full training given to the right applicants.
For further information please contact Alex Lockett on Alexandra.lockett2@mpft.nhs.uk or call 07977295000 / 0300 123 0995 ext. 3793
Main duties of the job
KEY DUTIES AND RESPONSIBILITIES:
o Support the completion of monitoring and referencing: Dashboard, Patient Daily Tracker, Intervention Log
o Utilise the SOP created.
o Recruit and consent patients
o Demonstrate good understanding of principles of consent and ensure valid consent is obtained
o Demonstrate good understanding of the Care Act 2014 / Mental Capacity Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the Case Manager / Team Lead or registered care professional as required.
o Delivery and installation of equipment
o Perform reviews and complete observations if needed
o Ensure the privacy, dignity and safety of individuals is maintained at all times
o Demonstrate the ability to recognise changing priorities / conditions seeking advice and guidance from the Line Manager or other care professionals as appropriate.
o Support individuals, providing person-centred care and promoting health and independence through awareness raising and care navigation to other professionals as appropriate.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
JOB PURPOSE:
This post will be for one of the main Telecare Officer responsible for monitoring and facilitating for
MySENSE as part of supporting the expanding roll out of the programme to appropriate patients
The aim is to offer frailty patients the opportunity to have assisted technology MySENSE to monitor changes in health and behaviour against an agreed patient baseline. This will help to identify early support and aid patient confidence and avoid unnecessary escalations to the acute Trust.
This is part of a programme to reach an additional cohort of patients
Providing MySENSE and other assistive equipment to support to patients at home, escalating findings to relevant professionals as needed.
As part of this role, it is essential to have training for usage of observation equipment, full training will be provided.
Job description
Job responsibilities
JOB PURPOSE:
This post will be for one of the main Telecare Officer responsible for monitoring and facilitating for
MySENSE as part of supporting the expanding roll out of the programme to appropriate patients
The aim is to offer frailty patients the opportunity to have assisted technology MySENSE to monitor changes in health and behaviour against an agreed patient baseline. This will help to identify early support and aid patient confidence and avoid unnecessary escalations to the acute Trust.
This is part of a programme to reach an additional cohort of patients
Providing MySENSE and other assistive equipment to support to patients at home, escalating findings to relevant professionals as needed.
As part of this role, it is essential to have training for usage of observation equipment, full training will be provided.
Person Specification
Essential and Desirable
Essential
- Patient/Customer Care Experience
- Able to use IT and systems
- Demonstrate an understanding of Healthcare systems
- An ongoing commitment to personal and professional development
Desirable
- Healthcare/Social Care experience
- Previous experience of assistive technology or a keen interest
- To be highly motivated and have a capacity to make things happen for individuals
Essential and Desirable
Essential
- Good standard of English and Maths
- oAs part of this role, it is essential to have training for usage of observation equipment, full training will be provided.
Desirable
- A broad understanding of acute, primary, community, social and mental health processes. Awareness of Admission Avoidance work and teams within Staffordshire and the importance of encouraging independence of acute services where safe and appropriate.
- The ability to demonstrate a commitment to working in partnership with adults, carers, professionals and voluntary agencies, to provide a comprehensive service which meets the needs of the adults in line with current legislation and directorate, local authority & Trust policies
Person Specification
Essential and Desirable
Essential
- Patient/Customer Care Experience
- Able to use IT and systems
- Demonstrate an understanding of Healthcare systems
- An ongoing commitment to personal and professional development
Desirable
- Healthcare/Social Care experience
- Previous experience of assistive technology or a keen interest
- To be highly motivated and have a capacity to make things happen for individuals
Essential and Desirable
Essential
- Good standard of English and Maths
- oAs part of this role, it is essential to have training for usage of observation equipment, full training will be provided.
Desirable
- A broad understanding of acute, primary, community, social and mental health processes. Awareness of Admission Avoidance work and teams within Staffordshire and the importance of encouraging independence of acute services where safe and appropriate.
- The ability to demonstrate a commitment to working in partnership with adults, carers, professionals and voluntary agencies, to provide a comprehensive service which meets the needs of the adults in line with current legislation and directorate, local authority & Trust policies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
