Companion Volunteer

Job summary

Our local hospitals are looking to expand their volunteer workforce to support the clinical teams over the forthcoming winter months. Companion volunteers make a huge difference to the time patients spend within the hospital, supporting patients and families to maintain contact as well as offering companionship and reassurance.

This is an exciting opportunity to join the volunteer workforce and applications are welcome from all aged 18 years and over. Opportunities to shadow will be provided, as well as training as required. A parking permit will also be provided.

Main duties of the job

• Answer telephone calls and to pass on messages from relatives
• Help patients and visitors to access the information they require i.e. direct patients and visitors to the appropriate area/person
• Keep information display areas and waiting areas stocked and tidy
• Make telephone calls/video calls between patients and family members
• Assist with running errands for ward staff or patients/visitors
• Assist Nursing Staff to provide activities for patients.
• General administration tasks on trust based system

About us

The People Hub, hosted by MPFT, works in partnership with NHS Trusts, Local Authorities and care organisations across Staffordshire and Stoke-on-Trent, finding the right people for the right job roles in response to local needs. We recruit caring and compassionate people or 'Reserves', who can provide clinical and non-clinical support to busy teams in a variety of settings. You'll be joining a community of likeminded people ready to help and support the local health and care economy. You will have access to a variety of roles of varying length; some placements may be up to 12 months whilst others are more ad hoc and in response to urgent demand. You don't need to have had experience within the health or care sector to apply for many of our roles! We'll provide you with the training or upskilling you need, and we'll share placements with you that match your preferences and can fit around your existing commitments.