Midlands Partnership NHS Foundation Trust

Virtual Ward Health Care Support Worker

Information:

This job is now closed

Job summary

Come and Join our Virtual Ward Team - Virtual Ward workforce Do you want to help shape the future of patient care in a virtual ward environment?

Come and join our virtual ward service, which is due to open in order to support Staffordshire and Stoke-on-Trent's urgent care needs. We are looking for a number of roles to join one of our Community based Virtual Ward Teams and help shape the future of patient care.

Main duties of the job

South West Virtual Ward Healthcare Support Worker Band 3

We are looking for enthusiastic, innovative and engaging individuals, who have a passion for the delivery of high quality patient care within the community. The candidates will have to be able to prioritise their own workload without supervision, have an excellent patient focussed approach and be able to use their initiative as well as work as part of a multidisciplinary team.

Our General Acute Medicine and Frailty Virtual Ward is a new and innovative Service, that has an agreed admission criteria and works in partnership with supporting care services to deliver acute care in the patient's own home.

The aim of a virtual ward is to reduce length of acute hospital stay and/or avoid hospital admission; this leads to quicker recovery and reduces disruption to patients', and their carers' lives. This means we can proactively manage people living with frailty at home, and for those that have a sub-acute episode we can improve a patient's experience and outcomes.

About us

Midlands Partnership NHS Foundation Trust is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We pride ourselves on the services provided to support with the well-being of all of our employees both physically and mentally and offer counselling support and lifestyle information. Opportunities for flexible working are also available depending on the role.

We encourage career development provided by in house training programs and coaching support.

As part of our strong commitment to equality, diversity and inclusion, we welcome applications from candidates who meet the specific criteria, regardless of race, gender, religion, sexual orientation, age, physical and/or mental disability or offending background.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

Details

Date posted

25 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

301-ME-24-6127393

Job locations

Lichfield , Burntwood , Tamworth and Burton

Merlin house

Lichfield , Burntwood , Tamworth and Burton

B78 3HF


Job description

Job responsibilities

As part of the Virtual Ward Team, the post holder will be responsible for undertaking a range of delegated clinical care duties in the community with patients that have been admitted onto a virtual ward bed.

This involves recording patient observations and any changes to patient clinical conditions

Supporting the remote monitoring of patients using agreed digital technology

Carrying out limited clinical care duties

Acting as the patient educator around accessing services in the community

Sitting with patients that need 24/7 observations

  • Exchanging factual information with patients using persuasion, tact, empathy to ensure that they understand what is happening, who is involved with their care, and next steps
  • Supporting the patient if they have physical impairment, mental health condition or learning difficulties
  • Providing clinical observations under the instruction of the registered nursing staff that are covering the shift
  • Assessing the condition and comfort of the patient and making a judgement on the appropriate action to take to ensure following patient centred care
  • Planning own work activities that are based on the priorities of the shift
  • Conducting instructed tests that require hand eye co-ordination and the use of equipment. This may involve blood glucose monitoring, blood pressure and temperature.
  • Undertaking a range of delegated clinical care duties relevant to the patients that are admitted onto a virtual ward and recording patient observations. Following policies and procedures and contributing to any updates or changes that might be needed
  • Ensuring that any equipment that is used in the home environment is safe and are properly used so that it doesnt cause distress or discomfort for the patient
  • Supporting and demonstrating own dutues to new starters and providing support to students or junior staff
  • Contributing to updating patient records on the relevant IT systems
  • Liaising with other professionals and agencies that can support the patient whilst on the virtual ward and as part of their discharge planning.
  • Occassionally participate in audits, surveys, research and development opportunities
  • Acts on own initiative when delivering patient care
  • Having access to a vehicle to visit the patient in their own home environment to support with clinical observations, digital assessments and patient care
  • Conducting remote monitoring of patient vital signs using a dashboard and notify any registered nursing staff if the patient is outside their baseline
  • Undertake clinical supervision and an appraisal as directed by the service policy
  • Participate in induction programmes for new staff and training programmes for students

For further information please contact

Matron Cork or Matron Siekiera - Kathryn.Cork@mpft.nhs.uk / Leanne.Siekiera@mpft.nhs.uk

Job description

Job responsibilities

As part of the Virtual Ward Team, the post holder will be responsible for undertaking a range of delegated clinical care duties in the community with patients that have been admitted onto a virtual ward bed.

This involves recording patient observations and any changes to patient clinical conditions

Supporting the remote monitoring of patients using agreed digital technology

Carrying out limited clinical care duties

Acting as the patient educator around accessing services in the community

Sitting with patients that need 24/7 observations

  • Exchanging factual information with patients using persuasion, tact, empathy to ensure that they understand what is happening, who is involved with their care, and next steps
  • Supporting the patient if they have physical impairment, mental health condition or learning difficulties
  • Providing clinical observations under the instruction of the registered nursing staff that are covering the shift
  • Assessing the condition and comfort of the patient and making a judgement on the appropriate action to take to ensure following patient centred care
  • Planning own work activities that are based on the priorities of the shift
  • Conducting instructed tests that require hand eye co-ordination and the use of equipment. This may involve blood glucose monitoring, blood pressure and temperature.
  • Undertaking a range of delegated clinical care duties relevant to the patients that are admitted onto a virtual ward and recording patient observations. Following policies and procedures and contributing to any updates or changes that might be needed
  • Ensuring that any equipment that is used in the home environment is safe and are properly used so that it doesnt cause distress or discomfort for the patient
  • Supporting and demonstrating own dutues to new starters and providing support to students or junior staff
  • Contributing to updating patient records on the relevant IT systems
  • Liaising with other professionals and agencies that can support the patient whilst on the virtual ward and as part of their discharge planning.
  • Occassionally participate in audits, surveys, research and development opportunities
  • Acts on own initiative when delivering patient care
  • Having access to a vehicle to visit the patient in their own home environment to support with clinical observations, digital assessments and patient care
  • Conducting remote monitoring of patient vital signs using a dashboard and notify any registered nursing staff if the patient is outside their baseline
  • Undertake clinical supervision and an appraisal as directed by the service policy
  • Participate in induction programmes for new staff and training programmes for students

For further information please contact

Matron Cork or Matron Siekiera - Kathryn.Cork@mpft.nhs.uk / Leanne.Siekiera@mpft.nhs.uk

Person Specification

Essential

Essential

  • Experience in undertaking a range of delegated clinical care duties eg. Blood pressure, blood glucose
  • Vocational Qualification Level 3 or working towards or equivalent level of experience
  • Completed relevant short courses that would support the role including patient and clinical care duties

Desirable

  • Knowledge of care and related procedures
  • Experience of conducting clinical observations

Role requirements

Essential

  • Good standard of general education including GCSE English (or equivalent qualification)
  • Vocational Qualification Level 3 or working towards or equivalent level of experience
  • Completed relevant short courses that would support the role including patient and clinical care duties

Desirable

  • Knowledge of care and related procedures
  • Experience of conducting clinical observations
  • Experience in following relevant health and care legislation
  • Experience in undertaking a range of delegated clinical care duties eg. Blood pressure, blood glucose
  • Experience of recording observations on the appropriate clinical system
  • Experience of working within an acute hospital or a health care environment
  • Experience of working with minimal supervision and using own initiative Demonstrate the ability to prioritise and plan workload in order to meet deadlines
Person Specification

Essential

Essential

  • Experience in undertaking a range of delegated clinical care duties eg. Blood pressure, blood glucose
  • Vocational Qualification Level 3 or working towards or equivalent level of experience
  • Completed relevant short courses that would support the role including patient and clinical care duties

Desirable

  • Knowledge of care and related procedures
  • Experience of conducting clinical observations

Role requirements

Essential

  • Good standard of general education including GCSE English (or equivalent qualification)
  • Vocational Qualification Level 3 or working towards or equivalent level of experience
  • Completed relevant short courses that would support the role including patient and clinical care duties

Desirable

  • Knowledge of care and related procedures
  • Experience of conducting clinical observations
  • Experience in following relevant health and care legislation
  • Experience in undertaking a range of delegated clinical care duties eg. Blood pressure, blood glucose
  • Experience of recording observations on the appropriate clinical system
  • Experience of working within an acute hospital or a health care environment
  • Experience of working with minimal supervision and using own initiative Demonstrate the ability to prioritise and plan workload in order to meet deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Lichfield , Burntwood , Tamworth and Burton

Merlin house

Lichfield , Burntwood , Tamworth and Burton

B78 3HF


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Lichfield , Burntwood , Tamworth and Burton

Merlin house

Lichfield , Burntwood , Tamworth and Burton

B78 3HF


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Manager

Gina Reynolds

gina.reynolds@mpft.nhs.uk

03001230983

Details

Date posted

25 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

301-ME-24-6127393

Job locations

Lichfield , Burntwood , Tamworth and Burton

Merlin house

Lichfield , Burntwood , Tamworth and Burton

B78 3HF


Supporting documents

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