Administrative Assistant - West Staffordshire

Job summary

Full Time (37.5 hrs per week) 9am-5pm, Monday to Friday.

Work base - West Admin Team office in Stafford, ST16 3AG plus an as required need to work on our Cannock Clinic reception.

Would you thrive on working within community Mental Health Administration Services in the Cannock, Stafford and Seisdon areas? Do your strengths lie in customer service and communication, and would you enjoy handling often complex telephone enquiries? Maybe you are looking for your first role within the NHS - this could be for you.....

What are we looking for?

• A focus and passion for quality
• Strong confident communication skills
• Transferrable administration and computer skills
• Honesty, integrity and commitment
• Ideally you would hold an NVQ level 2 or equivalent qualification/experience

Main duties of the job

• Various administration tasks such as creating template and bespoke letters
• Handling a large number of challenging and often sensitive telephone calls to community secondary Mental Health Services in a contact centre style team
• Working on reception at Foundation House, Stafford and Park House, Cannock on an as required basis, meeting and greeting, booking rooms etc
• Working as part of a very busy admin team to provide a first class admin service to our Mental Health clinicians

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:

• Supporting your career development and progression.
• Excellent NHS Pension scheme
• Generous maternity, paternity, adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients.
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccination every year
• Attractive relocation package
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

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