Job summary
An exciting opportunity has arisen for a 9 month secondment as a full time Band 3 Complex Discharge Tracker for the North Home First Team based at Moorlands House, Leek.
The Home First Team is an integrated clinical and care and support service that provides short term reablement intervention to enable people to maximise their independence and meet their health and social care needs within Midlands Partnership University NHS Foundation Trust (MPFT).
The service seeks to offer support to people ranging from those that need minimal support for a time limited period to rebuild confidence, learn new skills and relearn skills through to people at the end of their life requiring skilled health & social care interventions. The service operates 7am to 10pm 365 days per year.
Main duties of the job
Responsible for the scheduling and allocating care calls on the Complex Discharge Tracker System. They will be working in partnership with the Home First Locality Teams to ensure that all referrals are allocated care calls within the discharge to assess timescales. They will ensure that the Complex Discharge Tracker system is validated and updated within each locality teams.
The successful applicant will receive direct line management and will be delegated team work priorities from the Home First Shift Leads. The post holder will be enthusiastic, passionate and a dynamic individual. You will need to be motivated, flexible and an effective team player, in order to prioritise and implement effective negotiation and communication skills.
The post holder will be expected to commute to the office bases across North Staffordshire, if required.
The shift patterns are on a rotational basis over 7 days, early shift 7am - 3pm and late shift 12pm - 8pm working 2 weekends a month, therefore flexibility is required for this role.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
A full Job Description is available which outlines the role and responsibilities of the role in greater detail.
Job description
Job responsibilities
A full Job Description is available which outlines the role and responsibilities of the role in greater detail.
Person Specification
Qualifications and Training
Essential
- GCSEs or equivalent certificate/qualifications in Administration
- RSA III or equivalent
- ECDL or equivalent
- Ability to effectively maintain, update and sustain systems
- Excellent communication skills
Desirable
- NVQ level 3 in Care or equivalent qualification or experience
Experience
Essential
- Significant experience of working in health / social care environment
- Experience of working within the constraints of legislation, regulation, policy and procedures
- Experience of delivery improvement to consistently achieve and exceed personal and team objectives
- Experience and ability to work collaboratively
- Experience of work planning and allocation, effective co-ordinator of allocated care calls to meet the service delivery
- Significant experience of supporting and enabling others to undertake day to day scheduled activities
Desirable
- Ability to liaise with multi-disciplinary professionals
- Experience of Health and Social Care working
- Experience of working alongside primary care teams including the voluntary and third sector
Skills, knowledge and Abilities
Essential
- Knowledge and understanding of personalisation
- Knowledge of the Care Act
- CQC fundamental standards and registered service requirements
- Excellent IT and communication skills
- Effective problem solving skills (in order to be able to respond independently to unexpected situations)
- Effective rostering skills in a fast paced, changing working environment
Desirable
- Understand relevant policies, processes and procedures relevant to the role
- Have a good understanding of common Health Conditions and how they affect the delivery of care
Person Specification
Qualifications and Training
Essential
- GCSEs or equivalent certificate/qualifications in Administration
- RSA III or equivalent
- ECDL or equivalent
- Ability to effectively maintain, update and sustain systems
- Excellent communication skills
Desirable
- NVQ level 3 in Care or equivalent qualification or experience
Experience
Essential
- Significant experience of working in health / social care environment
- Experience of working within the constraints of legislation, regulation, policy and procedures
- Experience of delivery improvement to consistently achieve and exceed personal and team objectives
- Experience and ability to work collaboratively
- Experience of work planning and allocation, effective co-ordinator of allocated care calls to meet the service delivery
- Significant experience of supporting and enabling others to undertake day to day scheduled activities
Desirable
- Ability to liaise with multi-disciplinary professionals
- Experience of Health and Social Care working
- Experience of working alongside primary care teams including the voluntary and third sector
Skills, knowledge and Abilities
Essential
- Knowledge and understanding of personalisation
- Knowledge of the Care Act
- CQC fundamental standards and registered service requirements
- Excellent IT and communication skills
- Effective problem solving skills (in order to be able to respond independently to unexpected situations)
- Effective rostering skills in a fast paced, changing working environment
Desirable
- Understand relevant policies, processes and procedures relevant to the role
- Have a good understanding of common Health Conditions and how they affect the delivery of care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
