Receptionist

Midlands Partnership NHS Foundation Trust

Information:

This job is now closed

Job summary

Cheadle Hospital are looking for a Receptionist to join the team. The post holder will be a key member of staff and will work closely with Health Clinicians, Colleagues, Visitors and Patients to the Hospital providing reception duties so professional and compassionate customer service is important.

Furthermore, our team prides themselves on creating a welcoming atmosphere, where everyone is valued and respected. We provide regular supervision and appraisals to ensure that all staff have the support they need to develop their skills and progress in their careers.

If you are looking for a challenging and rewarding role are organised and can prioritise your own work load we would love to hear from you.

Main duties of the job

  • You will be responsible for providing a quality administrative and reception service to the site. Working in close co-operation with all staff groups and other medical professionals.
  • The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. Working within the service can at times be a stressful environment, by way of telephone calls, visitors, daily urgencies. You need the ability to work under pressure, with conflicting demands at times.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:

  • Supporting your career development and progression.
  • Excellent NHS Pension scheme
  • Generous maternity, paternity, adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients.
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccination every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Date posted

14 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum (pro-rata)

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

301-BK-23-5813368

Job locations

Cheadle Hospital

Royal Walk

Staffordshire

ST10 1NS


Job description

Job responsibilities

This Administrative Assistant / Receptionist role is varied key skills would be strong customer service and communication, focus on quality and efficiency, confident in the use of Microsoft packages, using our clinical system RIO (training will be given).

No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply.

Come and join our team and be part of a community that is dedicated to breaking down barriers and providing the highest quality care to our patients.

Any questions can be directed to Dawn Shaw, Asst Facilites Manager

dawn.shaw@mpft.nhs.uk

03007900232

Job description

Job responsibilities

This Administrative Assistant / Receptionist role is varied key skills would be strong customer service and communication, focus on quality and efficiency, confident in the use of Microsoft packages, using our clinical system RIO (training will be given).

No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply.

Come and join our team and be part of a community that is dedicated to breaking down barriers and providing the highest quality care to our patients.

Any questions can be directed to Dawn Shaw, Asst Facilites Manager

dawn.shaw@mpft.nhs.uk

03007900232

Person Specification

Qualifications

Essential

  • NVQ Level 2 in Business Administration (or equivalent level of administrative experience).
  • RSA II or equivalent experience.

Desirable

  • Minimum 1 year admin experience

Experience

Essential

  • Relevant experience of working in an office environment
  • Relevant experience of undertaking office procedures with minimal supervision.

Desirable

  • Previous experience of working within the NHS
Person Specification

Qualifications

Essential

  • NVQ Level 2 in Business Administration (or equivalent level of administrative experience).
  • RSA II or equivalent experience.

Desirable

  • Minimum 1 year admin experience

Experience

Essential

  • Relevant experience of working in an office environment
  • Relevant experience of undertaking office procedures with minimal supervision.

Desirable

  • Previous experience of working within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Cheadle Hospital

Royal Walk

Staffordshire

ST10 1NS


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Cheadle Hospital

Royal Walk

Staffordshire

ST10 1NS


Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Assistant Facilities Manager

Dawn Shaw

dawn.shaw@mpft.nhs.uk

03007900232

Date posted

14 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum (pro-rata)

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

301-BK-23-5813368

Job locations

Cheadle Hospital

Royal Walk

Staffordshire

ST10 1NS


Supporting documents

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