Senior Maintenance Support Worker (On Call)

Job description

Job responsibilities

1. Carry out the inspection, servicing and maintenance of equipment, premises, plant, equipment, systems and tools, for which training will be provided.
2. As instructed by supervisor, carry out planned preventative maintenance tasks, reactive/remedial repair works as per competency and assist in planning works.
3. Undertake support worker duties when required to ensure essential continuity of services in line with individuals skills, abilities and competence. Examples include but not limited to:

• • Water Flushing
  • Grounds maintenance including snow clearing and gritting
  • Water temperature checks
  • Painting support
  • Two-man working support
  • Radiator / Fan cleaning
  • Lamp/light tube / bulb replacements
  • Fire alarm and emergency light testing
  • Meter reading
  • Drain and gutter clearing
  • PAT testing
  • Ladder / Step checks (Inspector)
  • Access arrangements (Chaperoning Contractors)
  • Lift Inspection
  • Basic plant maintenance (e.g. softener salts)
  • AHU filter replacement

1. Undertake a range of maintenance duties whilst at all times observing all relevant Health and Safety guidelines and Regulations.
2. Follow relevant Risk Assessments, Method Statements, Permits to Work, Work Orders, etc. and work within the scope and limitations of these.
3. Assist in ensuring own Health and Safety and responsible for advising such persons and other colleagues where appropriate.
4. Carry out routine duties independently where appropriate to competency, Health and Safety, and allowed with minimal supervision.
5. Exchange routine information where appropriate and offers feedback where required.
6. Liaise with staff where required, offering advice where appropriate training and knowledge allows.
7. Drive and operate a wide range of vehicles, equipment, machinery and tools.
8. The post holder is expected to have a clear understanding and share the Mission, Values and Behaviours of the Trust which defines our culture. All staff are required to promote and adhere to these.
9. Responsible for promoting a positive work culture.
10. Responsible for maintaining own core competences along with supporting department wide training and development needs.
11. At all times work within agreed and established Trust policy and operational procedures.

Systems and equipment

1. Responsible for ensuring timely completion of PPM (Planned Preventative Maintenance) and reactive works documentation / recording requirements, by use of electronic handheld devices.
2. Utilise FM software (e.g. MICAD) to ensure adequate and accurate recording of work elements and ordering materials.
3. Utilise electronic systems such, e-roster for staff expenses / claims / leave, ESR for staff records, E learning/Training MS Teams, etc.
4. Provide work related information to supervisor where required for data management.
5. Complete legislative and Trust documentation where applicable (e.g. reporting accidents, adverse incidents).
6. Complete service records and/or service documents, log books where appropriate to competence as required (e.g. filter changes, tap temperature checks, ladder inspections etc.).
7. Medical gas cylinder changing after suitable training has been received.
8. Maintain or provide to supervisor as required such records.
9. Provide work related information to supervisor where required for data management.
10. Utilise trust Transport and equipment as required to undertake duties of the role.

Decisions and judgements

1. Provide information and advice to work colleagues, managers, contractors and customers (in line with level of role, training and experience).
2. Exchange routine information where appropriate and offer feedback where required.
3. Liaise with clinical staff where required offering non-clinical advice where appropriate and adequate training allows.
4. Demonstrate activities to new starters, apprentices, trainees, etc. and assist in ensuring their health and safety.
5. Support the Maintenance and Minor Works Supervisor with the supervision, guidance, instruction and evaluation of work to others.

Communication and relationships

1. Exchange routine and non-routine information where appropriate and offer feedback where required.
2. Organise, plan and prioritise, in liaison with the supervisor, PPM duties and reactive tasks.
3. Carry out routine PPM duties and reactive tasks independently where appropriate to competency, health and safety and allowed with minimal supervision.
4. The post holder may be required to assist patients/clients/relatives during incidental contact.

Physical demands of the job

1. Required to cope with the demands of a busy maintenance department both mentally and physically including frequent concentration when carrying out inspections and dealing with interruptions to deal with emergencies.
2. Frequent requirement to exert intense physical effort for several long periods both in normal hours and out of hours (on call).
3. Occasional exposure to emotional and distressing circumstances.
4. Observe a personal duty of care in relation to equipment and resources used in the course of the duties performed on a day to day basis (tools, equipment and stock).
5. Use all Trust equipment and other property in a safe and appropriate manner.
6. Maintain equipment, fittings and other physical assets required by the job role on Trust and Partners premises.
7. Report any misuse of, or faulty equipment to the appropriate person.
8. Order and purchase spare parts, supplies, physical assets, stock or other equipment/materials within budgetary limit and which are necessary for the job being carried out.
9. Hold a current UK Driving Licence with access to a vehicle to undertake travel as part of the role.

Most challenging/difficult parts of the job

1. Maybe required to participate in the Emergency On-Call system as required.
2. Frequent exposure to highly unpleasant conditions such as bodily fluids and sewage.
3. Work in a positive work manner.
4. Carry out generic and flexible ways of working.
5. Suggest new improved ways of working as required for own role.
6. Self-assure own work and where applicable sign off the work of others.

Person Specification

Qualifications

Essential

• To have an understanding of a range of maintenance work procedures
• NVQ Level 3 or equivalent experience of working in a similar role or discipline

Experience

Essential

• Experience of activities within the property maintenance field
• Experience, understanding and appreciation of trades performed within Estates
• Experience of working in a similar role or discipline
• Experience and ability to undertake a wide range of related trade maintenance installation and repairs

Desirable

• Experience of working in the NHS
• Experience of using computerised maintenance systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Longton Cottage Hospital

Upper Belgrave Road

Stoke on Trent

ST3 4QX

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)