Security Receptionist

Job summary

Providing quality, inspiring innovation and delivering value is what we set out to achieve within the Forensic Directorate. Enabling our patients with mental health needs to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams. You will be a key member of our directorate who is efficient in completing tasks and managing a secure reception area.

You will be an experienced receptionist who will be front of house, greeting internal and external staff, visitors and sometimes members of the public. You will be flexible, enthusiastic, self-motivated and interested in working within a modern, forward thinking effective specialist service.

You will undertake a wide range of receptionist duties based at Clee unit, Redwoods Centre, Shrewsbury Shropshire.

You will be expected to undertake routine shifts.

Main duties of the job

You will be required to have a general understanding and ability to carry out all tasks below:

Operate the panic alarm systems.

Receive and deal with general reception enquiries: this may include listening to and responding to straightforward information or queries and enquiries, dealing with visitors, answering the telephones, taking and forwarding messages, taking deliveries, and admitting visitors to the unit in compliance with the security policy.

Undertake the receiving and issuing of bleeps, keys, panic alarms, ID's etc.

Control security doors from the reception.

Maintain records as required.

Issue locker keys and collect return keys.

Liaise with the ward staff about patient movements (as applicable).

Ensure that reception area is kept tidy and safe.

You will be able to use IT skills and complete basic tasks such as scanning, using emails, using an electronic ordering system and checking i.d passes and contraband lists.

About us

MPUFT provides physical and mental health care, learning disability, and adult social care services across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. In addition, we provide services on a wider regional and national basis. We serve a population of 1.5 million and employ around 8,500 members of staff.

By joining MPUFT you will become part of a diverse and inclusive team who are empowered and supported to deliver care in a way which is consistent with our values:o putting people at the heart of what we doo empowering people to improve care and wellbeingo delivering better health, better care in partnership

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals. All have an equal chance of success in achieving a role with us.

We will support your career development and progression. Membership of the excellent NHS pension scheme, generous maternity, paternity, adoption leave, pay and the option for flexible working. You will receive up to 27 days annual leave (increasing to 33 days) and the opportunity to purchase additional annual leave.

We are also proud to have a choice of staff networks that help you meet like-minded people.