Job summary
At MPFT we pride ourselves on staff wellbeing and development and can we offer you:
- Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
- Counselling support and lifestyle information with advice on a variety of personal matters
- "In our Gift" providing a platform for your voice to be heard to inform change
- The opportunity to purchase additional annual leave
- Opportunities for flexible working (depending on the role)
- Career development opportunities and coaching plus access to in house training programs
- Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
- Child Care Vouchers Scheme
- Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
- NHS discounts available via the Blue Card and Red Guava schemes
Main duties of the job
We are looking for an individual with secretarial experience, excellent communication and organisational skills as well as good attention to detail.
The ideal candidate will have a flexible approach to working and the ability to adapt to changing priorities.
The main aspects of this role will be:
- To provide full secretarial support to the research academic groups and research manager
- To provide administration support to the Research Business Team
- To provide administration assistance for projects where required such as the MPFT STARS 'Supporting the Advancement of Research Skills' programme as well as other current and upcoming projects
- The role represents a fantastic opportunity for someone who would like to build on their experience, develop new skills and to work within a friendly, positive and professional team.
About us
Midlands Partnership NHS Foundation Trust is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.
We pride ourselves on the services provided to support with the well-being of all of our employees both physically and mentally and offer counselling support and lifestyle information. Opportunities for flexible working are also available depending on the role.
We encourage career development provided by in house training programs and coaching support.
Demonstrating our strong commitment to equality, diversity and inclusion, and in context of our objective aligned to the growth of diversity across the workforce; we are particularly seeking applications from individuals who may be from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria.
We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.
Job description
Job responsibilities
JOB DETAILS
JOB TITLE: Research Business Assistant
BAND: 3
HOURS: 22.5hrs per week
DEPARTMENT: Research & Innovation Department
LOCATION: Blended Working (Home/Stafford)
REPORTS TO: Research Business Manager / Professorial Leads of Academic Groups (KHARG, MHAG and COSMIC)
ACCOUNTABLE TO: Research Business Manager
RESPONSIBLE FOR: The post holder will provide an administrative service to the Research Business Team and the academic groups within the Research & Innovation Department
They will provide a central point for the Research & Innovation team, dealing with enquiries and obtaining information as required. They will provide essential administrative support to the research academic teams, to the Research Managers and to research projects and events. Have the ability to communicate professionally on all levels with members of the public, staff, directors, consultants, service users, carers and various external people. Communicate professionally with sensitive subject as the need arises.
The post holder is expected to be flexible in their approach to the needs of the service which will require them to provide administrative support to others where necessary cross site working is essential.
WORKING RELATIONSHIPS:
INTERNAL: All Clinical and Corporate Directorate staff.EXTERNAL: Service Users, carers, partner organisations and other external agencies
JOB PURPOSE:
The post-holder will be part of a team, responsible for providing a quality administrative, secretarial and general service supporting the Research & Innovation Department
KEY DUTIES AND RESPONSIBILITIES:
Main duties and responsibilities:
- To be a point of contact for the academic groups, identifying urgent requests and prioritising responses when managers are not available. On occasions, (such as a complaint/enquiry from a service user/carer) telephone calls and enquiries may be of a distressing nature/verbally aggressive and require sensitive handling.
- To provide confidential secretarial and organisational support to the members of the KHARG, MHAG and COSMIC academic groups including liaising with external agencies.
- Opening and distribution of post, ensuring that urgent mail receives appropriate attention.
- To arrange meetings and appointments with service users and staff, and maintain Microsoft Outlook calendars on behalf of the Professorial Leads where required and Research Managers.
- To use a range of office machinery including the use of computerised data systems and word processing facilities.
- Use a wide range of office machinery including fax photocopiers and computerised systems.
- Demonstrate the ability to organise own workload using independent judgement to prioritise required tasks and duties.
- Demonstrate the ability to work effectively within a multi-disciplinary team environment.
- To provide a word processing service to the academic research teams including typing of reports, correspondence and patient related documentation ensuring that relevant letters are sent when required.
- To support the Research & Innovation team in organising the administrative function of the team.
- To support the R&I Business team, providing general and project support including but not limited to: assistance in arranging and facilitating meetings, workshops, seminars, conferences and other events; monitoring inboxes and dealing with enquiries; maintaining databases; and supporting with R&I communications .
- Collate and input research data accurately into various specific computerised and non-computerised data systems, and maintain research specific files.
- To facilitate and take minutes of any management and/or team related meetings, transcribe meetings and distribute in a timely manner.
- To follow up actions from meetings, ensuring deadlines are met.
- To devise administrative systems to support and assist staff in their day to day work in an ever changing business environment.
- To undertake any development necessary to fulfil the requirements of the post, the Knowledge and Skills Framework and Personal Development Plan.
- To assist in maintaining and improving services.
- To assist in maintaining own and others health, safety and security.
- To maintain a clean and safe area in which to work.
- To take responsibility to be available for managerial/supervision appraisals.
- To provide cover for other administrative staff within the R&I Team in their absence.
- To undertake such other duties as may be required to the banding of the post.
- To view the service provided as Trust-wide and therefore must be flexible with regard to location.
Job description
Job responsibilities
JOB DETAILS
JOB TITLE: Research Business Assistant
BAND: 3
HOURS: 22.5hrs per week
DEPARTMENT: Research & Innovation Department
LOCATION: Blended Working (Home/Stafford)
REPORTS TO: Research Business Manager / Professorial Leads of Academic Groups (KHARG, MHAG and COSMIC)
ACCOUNTABLE TO: Research Business Manager
RESPONSIBLE FOR: The post holder will provide an administrative service to the Research Business Team and the academic groups within the Research & Innovation Department
They will provide a central point for the Research & Innovation team, dealing with enquiries and obtaining information as required. They will provide essential administrative support to the research academic teams, to the Research Managers and to research projects and events. Have the ability to communicate professionally on all levels with members of the public, staff, directors, consultants, service users, carers and various external people. Communicate professionally with sensitive subject as the need arises.
The post holder is expected to be flexible in their approach to the needs of the service which will require them to provide administrative support to others where necessary cross site working is essential.
WORKING RELATIONSHIPS:
INTERNAL: All Clinical and Corporate Directorate staff.EXTERNAL: Service Users, carers, partner organisations and other external agencies
JOB PURPOSE:
The post-holder will be part of a team, responsible for providing a quality administrative, secretarial and general service supporting the Research & Innovation Department
KEY DUTIES AND RESPONSIBILITIES:
Main duties and responsibilities:
- To be a point of contact for the academic groups, identifying urgent requests and prioritising responses when managers are not available. On occasions, (such as a complaint/enquiry from a service user/carer) telephone calls and enquiries may be of a distressing nature/verbally aggressive and require sensitive handling.
- To provide confidential secretarial and organisational support to the members of the KHARG, MHAG and COSMIC academic groups including liaising with external agencies.
- Opening and distribution of post, ensuring that urgent mail receives appropriate attention.
- To arrange meetings and appointments with service users and staff, and maintain Microsoft Outlook calendars on behalf of the Professorial Leads where required and Research Managers.
- To use a range of office machinery including the use of computerised data systems and word processing facilities.
- Use a wide range of office machinery including fax photocopiers and computerised systems.
- Demonstrate the ability to organise own workload using independent judgement to prioritise required tasks and duties.
- Demonstrate the ability to work effectively within a multi-disciplinary team environment.
- To provide a word processing service to the academic research teams including typing of reports, correspondence and patient related documentation ensuring that relevant letters are sent when required.
- To support the Research & Innovation team in organising the administrative function of the team.
- To support the R&I Business team, providing general and project support including but not limited to: assistance in arranging and facilitating meetings, workshops, seminars, conferences and other events; monitoring inboxes and dealing with enquiries; maintaining databases; and supporting with R&I communications .
- Collate and input research data accurately into various specific computerised and non-computerised data systems, and maintain research specific files.
- To facilitate and take minutes of any management and/or team related meetings, transcribe meetings and distribute in a timely manner.
- To follow up actions from meetings, ensuring deadlines are met.
- To devise administrative systems to support and assist staff in their day to day work in an ever changing business environment.
- To undertake any development necessary to fulfil the requirements of the post, the Knowledge and Skills Framework and Personal Development Plan.
- To assist in maintaining and improving services.
- To assist in maintaining own and others health, safety and security.
- To maintain a clean and safe area in which to work.
- To take responsibility to be available for managerial/supervision appraisals.
- To provide cover for other administrative staff within the R&I Team in their absence.
- To undertake such other duties as may be required to the banding of the post.
- To view the service provided as Trust-wide and therefore must be flexible with regard to location.
Person Specification
Experience
Essential
- Administration experience
Desirable
Skills
Essential
- Experience of using Microsoft Office packages including Outlook, Word and Excel
Person Specification
Experience
Essential
- Administration experience
Desirable
Skills
Essential
- Experience of using Microsoft Office packages including Outlook, Word and Excel
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
