Ward Clerk (XN02)

Leeds Teaching Hospitals

The closing date is 21 May 2025

Job summary

An exciting new ward clerk opportunity in our new elective hub at Wharfedale Hospital -previous applicants need not apply

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and theatres on behalf of the ward staff.

The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will work within an area caring for surgical patients and the administrative work for nurse led clinics ran through the day surgery ward. Participate in appropriate and relevant communications networks and ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department.

Working with the Leeds Way Values

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centered

Collaborative

Fair

Accountable

Empowered

Main duties of the job

Administrative and Clerical Duties

Record admission, transfer and discharge activity data onto the Trust PAS system.

Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

Record changes to the bed base and inform the relevant corporate team

Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

Deliver patients mail.

Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

Complete electronic admission/bed system as required

Maintaining records on behalf of Sister/ Charge Nurse.

Assisting to maintain high standards of care

Assist in the welcome and reception of patients and visitors into the clinical area

Maintain a safe working environment, reporting incidents, accidents, complaints

Understand the need to maintain and respect patient confidentiality

Participate in in-service training

Participate in mandatory training annually

Participate in annual performance appraisal

About us

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-THE-0084A

Job locations

Wharfedale General Hospital

Newall Carr Road

Otley

West Yorkshire

LS21 2LY


Job description

Job responsibilities

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.

The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will work within an area caring for patients.

Job description

Job responsibilities

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.

The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will work within an area caring for patients.

Person Specification

Qualifications

Essential

  • Literate/Numerate Willing to undergo training as required

Experience

Essential

  • Insight into roles responsibilities of post
  • IT skills
  • Knowledge of Patient Administration Processes
  • Insight into role and responsibilities of post
  • Customer relations
  • Maintaining a safe environment

Desirable

  • Clerical Experience

Skills & behaviours

Essential

  • Motivated
  • Reliable
  • Trustworthy
  • Able to work as part of a multidisciplinary team
  • Committed to working with people
  • Adaptable

Other Criteria

Essential

  • Good interpersonal skills
  • Team working
  • Effectively communicates with patients and team members
  • Able to fulfil Occupational Health requirements for the post
Person Specification

Qualifications

Essential

  • Literate/Numerate Willing to undergo training as required

Experience

Essential

  • Insight into roles responsibilities of post
  • IT skills
  • Knowledge of Patient Administration Processes
  • Insight into role and responsibilities of post
  • Customer relations
  • Maintaining a safe environment

Desirable

  • Clerical Experience

Skills & behaviours

Essential

  • Motivated
  • Reliable
  • Trustworthy
  • Able to work as part of a multidisciplinary team
  • Committed to working with people
  • Adaptable

Other Criteria

Essential

  • Good interpersonal skills
  • Team working
  • Effectively communicates with patients and team members
  • Able to fulfil Occupational Health requirements for the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Wharfedale General Hospital

Newall Carr Road

Otley

West Yorkshire

LS21 2LY


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

Wharfedale General Hospital

Newall Carr Road

Otley

West Yorkshire

LS21 2LY


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Senior Sister

Helen Harrison

helen.harrison23@nhs.net

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-THE-0084A

Job locations

Wharfedale General Hospital

Newall Carr Road

Otley

West Yorkshire

LS21 2LY


Supporting documents

Privacy notice

Leeds Teaching Hospitals's privacy notice (opens in a new tab)