Job summary
Expected Shortlisting
Date
19/05/2025
Planned Interview
Date
28/05/2025
To
provide management support and leadership to the Executive Management Team
and specifically support the Chief Executive in the management of his office.
To ensure the provision of an efficient and effective administration service
to support the delivery of quality service to patients, to agreed quality
standards, in accordance with agreed activity levels.
The
post holder will be responsible for the management of a clerical team and will assist in the performance
development of the Department and ensure that services are delivered
effectively, efficiently and in compliance with Trust Policies and
Procedures. The post holder will also need to compile and produce various
management and performance reports. In addition the post holder will have a
supporting role in the development and implementation of the Trusts strategy
city wide and will maintain effective working relationships within a multi
professional environment
Main duties of the job
-Responsible
for the leadership and management of staff within the Executive Managements
PA team including performance and appraisal development, complaints, HR
processes etc. This may require
frequent adjustment to plans to ensure organisational and departmental
priorities are met.
Lead the recruitment and selection
of admin staff. Taking responsibility for all stages from completion and
submission of ESR forms, arranging adverts on NHS jobs, short listing,
interviewing and selection
To manage and support change within
the organisation, being a champion of the software and encouraging and
supporting others to adapt to new ways of working.
Assisting in the development of and
monitors activity plans for the Department, making adjustments where
necessary.
Participating appropriately in the
investigation of complaints
Ensure Trust Executive Team
Meetings and Executive Management Group meetings are effectively organised
(agendas, papers etc.) and held in accordance with terms of reference and
recorded effectively (minutes/summary points for senior leaders) and associated
actions followed up.
Support development and monitor
delivery of key Trust Executive Group work plans and co-ordinate Executive
Team progress against actions for meetings and events.
Compile and produce performance and
management reports for the executive team/ assurance committees.
About us
Leeds
Teaching Hospitals NHS Trust is one of the largest and busiest acute hospital
trusts in the country, a regional and national centre for specialist
treatment, a renowned biomedical research facility, and the local hospital
for the Leeds community.
We
treat 1.5 million patients every year, including more than 200,000 emergency
patients. We spend over £1.9bn of NHS money, treating illness and disease in
Leeds and on specialised services for people across Yorkshire and the Humber
and nationally.
The
Executive Management Support team help the Chief Executive and Executive
directors carry out their responsibilities for the Trust. This team has been
recently restructured and so whilst the successful candidate will need to
familiarise themselves with trust policies and procedures there will be an
opportunity to shape new ways of working in this area.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
To
provide management support and leadership to the Executive Management Team
and specifically support the Chief Executive in the management of his office.
To ensure the provision of an efficient and effective administration service
to support the delivery of quality service to patients, to agreed quality
standards, in accordance with agreed activity levels.
The
post holder will be responsible for the management of a clerical team and will assist in the performance
development of the Department and ensure that services are delivered
effectively, efficiently and in compliance with Trust Policies and
Procedures. The post holder will also need to compile and produce various
management and performance reports. In addition the post holder will have a
supporting role in the development and implementation of the Trusts strategy
city wide and will maintain effective working relationships within a multi
professional environment.
Job description
Job responsibilities
To
provide management support and leadership to the Executive Management Team
and specifically support the Chief Executive in the management of his office.
To ensure the provision of an efficient and effective administration service
to support the delivery of quality service to patients, to agreed quality
standards, in accordance with agreed activity levels.
The
post holder will be responsible for the management of a clerical team and will assist in the performance
development of the Department and ensure that services are delivered
effectively, efficiently and in compliance with Trust Policies and
Procedures. The post holder will also need to compile and produce various
management and performance reports. In addition the post holder will have a
supporting role in the development and implementation of the Trusts strategy
city wide and will maintain effective working relationships within a multi
professional environment.
Person Specification
Skills & behaviours
Essential
- Excellent written and verbal communication skills.
- Strong interpersonal and relationship building skills.
- Planning & time management skills.
- To be highly organised and able to prioritise own workload and that of others.
Additional Requirements
Essential
- Ability to perform and deliver under pressure of circumstances.
- Ability to prioritise work of self and team effectively.
- Excellent organisational skills.
- Excellent organisational skills.
- Staff management skills
- Evidence of ability to deal appropriately with conflict and resistance to change
- Ability to analyse and present complex information in oral and written form
- The ability to assimilate, analyse and disseminate information effectively
Qualifications
Essential
- Educated to degree level in a Business Management subject or equivalent level of experience
- Extensive post qualification experience in a NHS environment
- Career progression through continuing professional development
Experience
Essential
- Experience of developing and implementing organisational change
- Successful operational management in a multi-professional environment
- Day-to-day people management including appraisal and objective setting, recruitment, selection and retention of key personnel within the organisation
- Knowledge and application of key policies and procedures to include access targets; HR guidance, attendance management and Health and Safety
- Detailed knowledge of the NHS service
- Experience of compiling management or performance reports for senior managers
- Knowledge of data protection requirements and experience of working with confidential and sensitive information
- An extensive knowledge of patient admin processes within the Leeds Teaching Hospitals Trust and wider NHS
- Track record of successful project delivery
- An understanding of good practice and workforce planning, with the ability to apply knowledge to operational situations
- To have strong customer focus and experience of delivering a good customer service.
- Assist in the development, promotion and documentation of methodologies and standard operating procedures for managing the service.
- Professional Excellent and proven IT skills Knowledge of current developments, trends and practices in the CSU and the wider Organisation Excellent management skills with a proven track record
- Experience of developing & implementing organisational change Successful operational management in a multi-professional environment Day-to-day people management including appraisal and objective setti
Desirable
- NHS Management experience
- Experience of working in a customer focused environment.
- Knowledge of the working of the NHS and wider Healthcare systems
- Understanding of the NHS modernisation agenda
Person Specification
Skills & behaviours
Essential
- Excellent written and verbal communication skills.
- Strong interpersonal and relationship building skills.
- Planning & time management skills.
- To be highly organised and able to prioritise own workload and that of others.
Additional Requirements
Essential
- Ability to perform and deliver under pressure of circumstances.
- Ability to prioritise work of self and team effectively.
- Excellent organisational skills.
- Excellent organisational skills.
- Staff management skills
- Evidence of ability to deal appropriately with conflict and resistance to change
- Ability to analyse and present complex information in oral and written form
- The ability to assimilate, analyse and disseminate information effectively
Qualifications
Essential
- Educated to degree level in a Business Management subject or equivalent level of experience
- Extensive post qualification experience in a NHS environment
- Career progression through continuing professional development
Experience
Essential
- Experience of developing and implementing organisational change
- Successful operational management in a multi-professional environment
- Day-to-day people management including appraisal and objective setting, recruitment, selection and retention of key personnel within the organisation
- Knowledge and application of key policies and procedures to include access targets; HR guidance, attendance management and Health and Safety
- Detailed knowledge of the NHS service
- Experience of compiling management or performance reports for senior managers
- Knowledge of data protection requirements and experience of working with confidential and sensitive information
- An extensive knowledge of patient admin processes within the Leeds Teaching Hospitals Trust and wider NHS
- Track record of successful project delivery
- An understanding of good practice and workforce planning, with the ability to apply knowledge to operational situations
- To have strong customer focus and experience of delivering a good customer service.
- Assist in the development, promotion and documentation of methodologies and standard operating procedures for managing the service.
- Professional Excellent and proven IT skills Knowledge of current developments, trends and practices in the CSU and the wider Organisation Excellent management skills with a proven track record
- Experience of developing & implementing organisational change Successful operational management in a multi-professional environment Day-to-day people management including appraisal and objective setti
Desirable
- NHS Management experience
- Experience of working in a customer focused environment.
- Knowledge of the working of the NHS and wider Healthcare systems
- Understanding of the NHS modernisation agenda
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
