Public Engagement Officer (XN06)

Job description

Job responsibilities

Reporting to the PPIEE Manager the post holder will be responsible for the delivery of key aspects of the CRN Y&H PPIEE annual plan, especially the workstreams that relate to:

- Promoting and supporting public engagement in research through managing CRN Y&H public Research Champions (especially JDR and Specialty Champions) and the Research Ready Communities Champions project.

- Promoting and supporting public involvement in research through overseeing the development of the regional Patient and Public Research Advisory Group, made up of CRN Y&H public Research Champions

- Supporting community-based recruitment to current and future research by co-working with CRN Y&H Research Champions and Public Contributors as well as members of relevant staff teams within and outside CRN Y&H.

This will involve working with CRN Y&H staff, public, private, and community/voluntary sector partners including grass-root community organisations, voluntary sector infrastructure bodies, local government/ public health staff, research delivery teams, NIHR family engagement officers, Integrated Care Systems public engagement staff etc., to coordinate public engagement and involvement in research at regional level.

The post holder will need to demonstrate good project management, change management and leadership skills, to ensure a collaborative approach is taken with and between all relevant stakeholders.

Organisational Chart:

Business & Corporate Governance Lead

I

PPIEE Manager

I I

Public Engagement Officer PPIE Support Officer

The post holder will:

- Contribute to the preparation of the annual PPIEE annual plan and PPIEE quarterly performance reporting, observing the requirements of the national NIHR CRN PPIE Performance Operating Framework (POF), allied national Contract Support Pages (CSPs) and the national PPIE Impact Framework

- Deliver the elements of the Annual PPIEE Plan, as they relate to:

- Public engagement, through the Research Champions (especially JDR and Specialty Champions) and the Research Ready Communities

Champions projects

- Public Involvement, through supporting the development of regional public and patient Research Advisory Group(s)

- Supporting community-based recruitment to current and future studies, by co-working with regional and local Research Champions, Public

Contributors, and members of relevant study recruitment teams, within and outside CRN Y&H

- Monitor the delivery of the projects mentioned above, which could be complex and span a broad range of partners, ensuring that they are

being delivered to agreed time, target, cost and quality standards

- Proactively identify and propose areas for improvements, by making recommendations about future courses of action to support the team

to achieve its objectives

- Liaise with stakeholders and partners to avoid duplication

- Support R&D teams in partner organisations to embed and manage Public Research Champions and Public Contributors roles in their

organisations

- Support other members of the CRN Y&H Core team with PPIE issues - for example advise on and support the work of the Engagement

Officers, the EMRI Hub Leads etc.

Volunteer management and support

The post holder will:

- Manage the recruitment, retention, activity, and development of the CRN Y&H public and patient Research Champions, focusing on

Research Ready Community, Join Dementia Research and Specialty Champions, in particular

- Manage the delivery of Research Ready Communities projects in the region, in line with the national PPIE Performance and Operating

Framework (POF) and Contract Support Pages (CSPs). This includes:

- Working with the PPIEE Manager and other CRN Y&H colleagues, identify the most deprived under-served

communities/neighbourhoods in the region

- Recruiting and co-working with grass-root community groups (known as Community Partners) and their members, to deliver and

mainstream Research Ready Communities projects, including recruiting, developing, retaining, overseeing and reporting on activity of

CRN Y&H Research Ready Community Champions as well as advising on (and if needed supporting) RRC initiatives organised and

delivered by POs.

- Support CRN Y&H volunteers by applying Safeguarding, Information Governance, and personal Risk Assessment procedures as required

- Support the development and updating of the recognition payments process for Research Champions/Public Contributors/volunteers

Other

- Work flexibility to meet the needs of the teams workload

- Provide cover in the absence of team members

- Manage own work priorities, reporting progress to the PPIEE Manager

- Travel within the CRN Y&H region to Partner Organisations and other partners, Community Partners in particular

- Act independently and be accountable for the day-to-day delivery of agreed tasks

The job description is not intended to be an inflexible or finite list of duties and it may be reviewed and altered in the light of changed service needs and developments after discussion/consultation with the post holder.

Person Specification

Qualifications

Essential

• Postgraduate diploma in related discipline and/or significant experience in community engagement and involvement in service planning and delivery in health and social care services

Desirable

• Project Management qualification.

Experience

Essential

• Public meeting management experience which includes, arranging and supporting meetings as well as supporting volunteers who attend these meetings

Desirable

• Previous experience of working within a healthcare setting and/or health and social care research setting
• Experience in working with Google Workspace
• Project management experience
• Community/neighbourhood management skills
• Community Action Planning skills

Skills & Behaviours

Essential

• Proficient in Microsoft Office software including Outlook, Word, Excel, PowerPoint, Access
• Highly motivated and able to motivate and develop others
• Enthusiastic and proactive approach to work
• Friendly, professional and outgoing manner
• Mature, flexible and co-operative approach
• Committed to Equality Diversity and Inclusion
• Aware of and observant Health and Safety issues especially as they relate to working with the general public in varied locations
• Excellent organisational skills and ability to prioritise work and meet deadlines
• Excellent communication, oral and written skills
• Excellent presentation skills
• Ability to convey complex information to a range of stakeholders
• Ability to identify opportunities and approaches to achieve goals and improve results
• Team working skills and the ability to develop excellent working relationships with all levels of staff within the Network as well as external organisations
• Ability to adhere to a wide range of work procedures without supervision
• Tenacious in relation to problem solving and good attention to detail

Desirable

• Can speak and write in other languages especially those that that are prevalent in Y&H, such as East European and South Asian languages
• Driver with a clean UK/UK approved driver licence

Practical Skills or Additional Requirements

Essential

• Willingness to undergo personal development and learn new skills
• Willingness to work flexibly, sometimes from home and/or in various partner facilities utilising hot-desks as required
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)