Job summary
Working
within clinical areas the post holder will facilitate a safe patient
discharge providing a high quality service in line with Trust standards. They
will be able to communicate sensitivity and effectively with a wide range of
people including patients, families, colleagues and agencies external to the
Trust to help discharge patients.
The
Discharge Co-ordinator will manage patient flows within a defined area and
will be responsible for prioritising work, reviewing working practices to
ensure timely and efficient patient access to the Trusts services, delivery
of the patient administration pathway from the decision to admit the patient
and throughout the inpatient process.
Main duties of the job
To
provide a high standard of confidential, effective and accurate services that
facilitates effective and efficient discharge.
Communicate
respectfully sensitively and effectively with patients, relatives, colleagues
and all other healthcare professionals.
Respect
the working environment, to be responsible for ones own acts and omissions
in relation to Health & Safety.
Respect
confidentiality in line with national, Trust and local policies and
guidelines.
The
post-holder is expected to be honest, fair and consistent in their approach
and to accept responsibility for ones own achievements, acts and omissions.
Will
be expected to be a good team player, with the ability to work flexibly in a
diverse and demanding environment to meet the evolving needs of patients and
the department.
Support
and guide colleagues who have less experience or during their induction
period.
Responsible
for appropriate use of equipment within the working environment.
A
willingness to undergo all training requirements necessary for the post.
Undertake
duties on other wards or departments as and when required by service demands
or patients need
Act
in such a way that safeguards the health and wellbeing of children and
vulnerable adults at all times. Is familiar with and adheres to the LTHT
safeguarding policies.
Raise
concerns with regards to risk, danger, malpractice or wrong doing by
following the LTHT Whistleblowing policy and supporting processes
About us
The
Leeds Way Values
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Respect the contribution of all
members within the team and the importance of working together to provide
quality and safe patient care.
Commitment to contributing to a
quality service in an efficient and effective manner.
Commitment to ensuring each person
is entitled to respect, dignity, equal and human rights.
Recognises the importance of
confidentiality.
Commitment to support, uphold and
demonstrate the core values and behaviours of LTHT.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Working with the clinical ward teams facilitate seamless timely discharge or
transfer of patients to an agreed discharge plan.
Document discharge plan in PPM+ following the board/ ward round in order to
keep the patient information up to date.
Work closely with internal clinical teams and external agencies to support
effective patient discharge.
Have an understanding of the Reason to Reside Criteria (R2R) and the codes
and descriptions explaining what a patient is waiting for to be discharged
from hospital.
Promptly alert the Nurse in Charge/discharge facilitator of any delays or
difficulties within a patients discharge plan.
Promptly alert Nurse in charge to difficulties in patient flow, placement or
when capacity issues arise within their responsible ward areas.
Collect and maintain accurate and up to date information regarding patient
flows (acute and elective admissions, discharges, transfers, delays).
Ensure all patient and carer enquiries are dealt with in a friendly and
professional manner.
Participate and contribute to Multi-Disciplinary Team meetings or board
rounds to ensure the full team understand individual patient discharge plans
Communicate with patients and families their discharge plan ensuring they
receive the most up to date information.
Information
Management
Collate and enter data, on the relevant Trusts administration system,
regarding patient discharge in an accurate and timely manner in accordance
with local and Trust policies.
Provide reports as required regarding transfers and discharges.
Maintain accurate records of patients waiting for investigations and or
treatment and provide reports as necessary regarding numbers of patients
waiting, current waiting times and outcomes.
Maintain accurate records of what patients are waiting for to go home or to
another place of care .
Monitor administrative processes to ensure that they meet the needs of the
patients and the service.
Complete
mandatory training.
Job description
Job responsibilities
Working with the clinical ward teams facilitate seamless timely discharge or
transfer of patients to an agreed discharge plan.
Document discharge plan in PPM+ following the board/ ward round in order to
keep the patient information up to date.
Work closely with internal clinical teams and external agencies to support
effective patient discharge.
Have an understanding of the Reason to Reside Criteria (R2R) and the codes
and descriptions explaining what a patient is waiting for to be discharged
from hospital.
Promptly alert the Nurse in Charge/discharge facilitator of any delays or
difficulties within a patients discharge plan.
Promptly alert Nurse in charge to difficulties in patient flow, placement or
when capacity issues arise within their responsible ward areas.
Collect and maintain accurate and up to date information regarding patient
flows (acute and elective admissions, discharges, transfers, delays).
Ensure all patient and carer enquiries are dealt with in a friendly and
professional manner.
Participate and contribute to Multi-Disciplinary Team meetings or board
rounds to ensure the full team understand individual patient discharge plans
Communicate with patients and families their discharge plan ensuring they
receive the most up to date information.
Information
Management
Collate and enter data, on the relevant Trusts administration system,
regarding patient discharge in an accurate and timely manner in accordance
with local and Trust policies.
Provide reports as required regarding transfers and discharges.
Maintain accurate records of patients waiting for investigations and or
treatment and provide reports as necessary regarding numbers of patients
waiting, current waiting times and outcomes.
Maintain accurate records of what patients are waiting for to go home or to
another place of care .
Monitor administrative processes to ensure that they meet the needs of the
patients and the service.
Complete
mandatory training.
Person Specification
Qualifications
Essential
- 5 GCE Grade A to C including English and Math or equivalent of Level 4 Diploma NVQ/BTEC
Experience
Essential
- Working in Healthcare environment or care setting
Skills & behaviours
Essential
- Literature and Numerate
- Confident in verbal and written skills
- Confident in communication face to face
- Competent in using Information Technology
- Able to collaborate with staff of variant level of authority
Person Specification
Qualifications
Essential
- 5 GCE Grade A to C including English and Math or equivalent of Level 4 Diploma NVQ/BTEC
Experience
Essential
- Working in Healthcare environment or care setting
Skills & behaviours
Essential
- Literature and Numerate
- Confident in verbal and written skills
- Confident in communication face to face
- Competent in using Information Technology
- Able to collaborate with staff of variant level of authority
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
