Job responsibilities
JOB
DETAILS
Job Title: PACS Support Manager
Reports to: Radiology IT Systems
Manager
Band: 7
Department: Radiology
Location : Leeds Teaching Hospitals Trust
AfC Job No: 1074b
2. JOB PURPOSE/SUMMARY
To
be operationally responsible and accountable for the PACS, working with the
Radiology team, and teams from other CSUs, to provide a high quality PACS
service.
To
act as lead for PACS, and perform the duties of the Information Asset
Administrator (IAA), having specialist knowledge of the system.
To
act as a source of expertise, undertaking first line fault finding, offering
clinical advice and leadership at an advanced level to clinicians/other
hospital staff within and outside the Radiology department.
To
have day to day operational management of the current PACS, assisting in the
development of operational performance protocols using audit and clinical
risk management tools. To monitor existing working practices associated with
PACS and suggest/implement changes to policies and procedures where
appropriate to ensure the smooth and efficient running of the various
departments. Within Radiology this is done in conjunction with Radiology
Service Managers and Clinicians, and outside Radiology, with Medical
Managers, nursing and clerical staff, from the various CSUs.
3. ORGANISATIONAL CHART
See uploaded job description
4. PRINCIPAL DUTIES & AREAS OF
RESPONSIBILITY
To have day to day operational
management of the current PACS, assisting in the development of operational
performance protocols using audit and clinical risk management tools. To monitor existing working practices associated
with PACS and suggest/implement changes to policies and procedures where
appropriate to ensure the smooth and efficient running of the various
departments. Within Radiology this is done in conjunction with Radiology
Service Managers and Clinicians, and outside Radiology, with Medical
Managers, nursing and clerical staff, from the various CSUs
The post-holder will have freedom
to act in the PACS environment on a day to day basis
The post-holder will be fully
involved in discussions relating to policies and procedures so as to ensure
that they reflect best practice, ensuring that the service is high quality
and continually improves
To offer advice on the procurement
of new equipment to ensure DICOM compliance of all acquisition equipment
Budgetary responsibility; the
placing of orders and/or the signatory for purchasing against an agreed
budget
To liaise with all disciplines of
staff, other departments/wards within the hospital and various external
sources in order to provide a quality service to patients and clinicians
To communicate technical equipment
details and related information to clinical users in order to establish the
level of equipment required by an area. This involves demonstrating and
educating people on the systems of work as established by the post holder
To liaise with the Information
Technology (IT) department to establish the capabilities of the hospital
network, and to work in conjunction with them in developing the network as
required to support the PACS
To highlight additional cash
releasing benefits due to new working practices possible as a result of PACS
implementation
To liaise with the IT and Medical
Physics departments to agree installation of the required hardware and
software, and to thoroughly test the equipment once installed
To be actively involved in the
delivery of all training programmes relating to PACS
To evaluate systems of work within
and outside Radiology, and where necessary, modify working practices to
optimise diagnostic information and processes
To adapt and quickly respond to
changes in service, patients or departmental needs
To attend and contribute to regular
multi-disciplinary meetings. This includes fortnightly service delivery
management meetings with the supplier
To assist in the continuous
monitoring of PACS equipment, as well as the QA and testing of equipment
To manage patient data on PACS,
ensuring by training and education that accurate patient and examination data
is entered into the Radiology Information System (RIS), and Picture Archiving
& Communication Systems (PACS), for both patient record integrity and
statistical evaluation purposes. To fix and/or report any deficits in the
data integrity of the PACS in use in the department
To act as a point of advice for all
users of PACS. This requires a thorough understanding of all aspects of the
system, as well as the ability to teach the principles to others
To implement back-up measures for
times of system failure to ensure accurate patient and examination data is
recorded
To reflect on systems of work and
communicate areas of deficit or potential advancement.
To operate advanced software on the
PACS, requiring excellent hand-eye co-ordination, e.g. multi-planar
reformats. To participate in post processing of advanced imaging to produce
additional diagnostic information, needing a high level of dexterity, co-ordination
and sensory skills e.g. 3D model generation using an advanced PACS software
Must be able to make fine
adjustments to manipulate digital media from the production of high quality
diagnostic images
Dissemination of information to
others on all clinical and non-clinical areas
To report clinical, non-clinical
and radiation incidents in line with Trust and Departmental Risk Management
policies
One to one training/instruction of
clinical use of PACS application
Ensure all equipment is maintained
to a high standard and is used appropriately
Regular processing of patient level
investigations, utilising complex software involving image enhancement,
formatting and annotation of images
To be able to relate clearly and
succinctly the nature of any problems/issues, indicating any remedial action
taken and the subsequent consequences of those actions. To acquire an
understanding and appreciation of various companies policies with regard to
contacting members of their staff. Building up a rapport with the staff will
make for a friendlier, more productive working relationship.
Ensure appropriate documentation of
operational procedures and maintenance of other departmental records both
within and outside Radiology
Liaise with other departments and
colleagues to ensure the smooth and efficient running of the service
To undertake additional duties and
changes as may be reasonably required by line management in response to
demands made on Clinical Radiology and the Trust
Staff
Responsible for selection,
recruitment and retention of team members
Responsible for the effective
management and development of the Image Handling team including training and
mentoring
Ensure all members of the team have
a clear and achievable set of objectives and personal development plan
Resource
management
Manage resources within agreed
constraints and limits
Deploy resources effectively and
efficiently to provide a high quality service to the patient
Participate and advise in service
moves that impact on the department, identifying resource implications of
those moves
Information
management
Participate in the continuing
development of information systems within Radiology
Ensure audits are carried out when
required, analyse the results and act upon them, noting down any learning
points
To ensure protocols for the copying
of examinations onto other archive media are followed
Ensure the accuracy and integrity
of operational data entered into information systems
Be responsible for the monitoring
and assessment of the environment, documenting and taking appropriate action
to identify & reduce risks
Implement and monitor a Quality
Assurance programme for diagnostic monitors on reporting workstations
Professional
Act as a source of expert knowledge
providing clinical and technical advice throughout the hospital
To be aware of innovations in
techniques, equipment and applications in the field of PACS. Introduce new
developments as appropriate
To develop links with other PACS
sites external to the Trust ensuring that developments and use of PACS in
Leeds is in line with national trends
To continue professional
development, attending clinical and scientific meetings and studying
professional literature
Contribute to clinical audit
5.
THE LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Demonstrate a mature, enthusiastic,
positive, flexible and highly motivated approach to work
Be committed and focussed to
provide a quality service to all relevant parties
Honesty
The delivery of qualitative
improvements in all aspects of the service
To maintain patient confidentiality
at all times
