Job summary
We
are looking for an exceptional individual to join the Pathology CSU
management team as a Business Development Manager for a 6-month fixed term.
This
role offers an outstanding opportunity to play a key part in delivering
sustainable and high-quality services for patients and clinicians across
Leeds and beyond.
The
Pathology CSU is going through a time of significant changes with a
transition to the Centre for Laboratory Medicine based at St James hospital
and a new regional I.T. system, and further development plans to work more
effectively with our partners in nearby Trusts.
The
successful candidate must have excellent communication skills and a proven
track record in service and process development within a Pathology
environment, as well as leadership skills and the operational grip to support
consistent delivery of key patient-centred pieces of work.
The
Pathology CSU has seen significant changes with technological and scientific
advances in recent months and this provides a great deal of scope for
business development as we seek to maximise the benefits of these.
If
you would like further information, please contact:
Sian
Gibson - Deputy General Manager - siangibson1@nhs.net
Interview
Panel: Sian Gibson (Deputy GM), Jo
Croarkin (Clinical Genetics Service Manager), Andy Smith (Blood Sciences
Operational Lead)
Expected Shortlisting
Date
30/04/2025
Planned Interview
Date
07/05/2025
Main duties of the job
The
post holder provides management support to the CSU providing a key business
development function within the Pathology CSU. He/she will have
responsibility for developing and delivering our business development
strategy to support the CSUs role as a specialist regional and national
provider of Pathology services.
The
post holder will work closely with members of their CSU as well as the Trust
contracting team and external stakeholders in the strategic development of
the services provided by the CSU. This will include the development of
relationships with key internal and external partners. The post holder will
ensure the CSU functions as an integral part of the Leeds Teaching Hospitals
Trust and that CSU and Trust-wide objectives are achieved simultaneously.
Devolved responsibility for both pay
and non-pay budgets in the CSU.
Be able if required to take
responsibility for staff who may work Trust wide across several disciplines
and clinical specialties.
Assist in the performance management
of the CSU.
Have the ability to line manage
administrative, clerical and secretarial staff within the CSU and take
management responsibility for their personal development.
Responsible for the co-ordination of
the procurement of medical and scientific capital equipment (Via MSE bids)
Assist in the operational aspects of major service and capital planning.
Contribute to developing and
sustaining capacity and capability in the CSU
Lead specific projects.
About us
Leeds
Teaching Hospitals NHS Trust is part of the West Yorkshire Association of
Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across
West Yorkshire and Harrogate working together to provide the best possible
care for our patients.
THE
LEEDS WAY VALUES
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
PRINCIPAL
DUTIES & AREAS OF RESPONSIBILITY
Drives and supports the business
development agenda of the CSU including assessing and innovating business
opportunities, working with the speciality teams in promoting LTHT Pathology
services to attract new business, and supporting cost-effective service
delivery
Actively assists in the development
and management of the CSU Waste
Reduction Programme to ensure financial balance involving the analysis of
both pay and non-pay budgets to identify recurrent savings
Makes judgements involving complex
facts or situations requiring analysis, interpretation and the comparison of
a range of options resulting in differing expert opinions and conflict; e.g.
managing clinical risks; agreeing strategies to meet patient access targets,
changing working practices
Contributes to the CSUs service
development and revenue generation agenda by identifying and assessing
strategic options e.g. new service recipients, service redesign; capacity and
demand management; financial planning and quality improvement. Presents proposals
to the Service Manager or General Manager to input to the broader strategic
debate within the Trust. Understands the whole systems impact liaising with
external partners as appropriate
Leads the development, monitoring
and delivery of business and service plans and processes towards Trust and
National policies and targets
Manages the integration of a
variety of resources to deliver targets/patient pathways the majority of
which are ongoing
Assists in the development of and
monitors activity plans for the CSU, making adjustments as necessary
Leads the development of business
cases whether for changes to service, new equipment or new posts which impact
across the whole organisation
Participates in the CSU involvement
of patients and representative groups in service planning and development.
Works in partnership with CSU
colleagues and other CSU Teams and external agencies to ensure high quality
patient care is delivered within Trust frameworks the Trusts short to medium
term objectives are delivered
Leads and motivates staff in the
delivery of quality patient care across complex clinical and business
environments and services
Identifies and leads projects to
modernise and improve service delivery and patient access
Participates appropriately in the
investigation of complaints
On behalf of the General Manager,
leads specific project work within the CSU and on cross-CSU issues
Assist with policy development
across the organisation relevant to local area e.g. MAJAX, Winter Plan,
National Service Frameworks
Ensures the local implementation of
Trust policies and procedures e.g. People and Corporate Governance, Health
and Safety
Develops and monitors Service
Level Agreements and devises prices for services provided to the CSUs
customers (internal and external) Support the Service Manager in managing
their budgets to ensure the efficient and effective use of such resources and
the achievement of all financial targets
Has the capability to provide leadership to any staff they may
line-manage, to ensure appropriate arrangements are in place to set
objectives, monitor performance, agree and review development needs and
ensure staff understand and can achieve the required results.
Assists in disciplinary and
grievance matters
Identifies information needs of the
CSU and ensures the accuracy and use of information related to patient
processes
Produces reports and proposals,
including spreadsheets, some of which are complex and involve bids for
additional funding from Commissioners
Supports the Service Manager or
General Manager in the interface with commissioners
Contributes to Trust wide
activities taking a lead responsibility for selected pieces of work
Responsible for co-ordinating the
procurement of medical and scientific capital equipment via the Trusts MSE
process
Undertakes audit work to facilitate
service improvement and collates and presents research results
Plans a broad range of activities
with customers and potential customers that involves formulation of plans
which require on-going review and adjustment
Contribute to bid/no bid
decisions to lead the Trusts response to ITTs
Analyse current services to
identify service improvement opportunities, potential cost savings (including
the re-evaluation of sendaways), client retention strategies and potential to
extend the CSUs test repertoire and/or the current client base.
In conjunction with the Service
Manager to develop, implement and update the business development strategy
for their specialty area/s within Pathology, to include income targets and
promote the current test repertoire to deliver revenue generation
Job description
Job responsibilities
PRINCIPAL
DUTIES & AREAS OF RESPONSIBILITY
Drives and supports the business
development agenda of the CSU including assessing and innovating business
opportunities, working with the speciality teams in promoting LTHT Pathology
services to attract new business, and supporting cost-effective service
delivery
Actively assists in the development
and management of the CSU Waste
Reduction Programme to ensure financial balance involving the analysis of
both pay and non-pay budgets to identify recurrent savings
Makes judgements involving complex
facts or situations requiring analysis, interpretation and the comparison of
a range of options resulting in differing expert opinions and conflict; e.g.
managing clinical risks; agreeing strategies to meet patient access targets,
changing working practices
Contributes to the CSUs service
development and revenue generation agenda by identifying and assessing
strategic options e.g. new service recipients, service redesign; capacity and
demand management; financial planning and quality improvement. Presents proposals
to the Service Manager or General Manager to input to the broader strategic
debate within the Trust. Understands the whole systems impact liaising with
external partners as appropriate
Leads the development, monitoring
and delivery of business and service plans and processes towards Trust and
National policies and targets
Manages the integration of a
variety of resources to deliver targets/patient pathways the majority of
which are ongoing
Assists in the development of and
monitors activity plans for the CSU, making adjustments as necessary
Leads the development of business
cases whether for changes to service, new equipment or new posts which impact
across the whole organisation
Participates in the CSU involvement
of patients and representative groups in service planning and development.
Works in partnership with CSU
colleagues and other CSU Teams and external agencies to ensure high quality
patient care is delivered within Trust frameworks the Trusts short to medium
term objectives are delivered
Leads and motivates staff in the
delivery of quality patient care across complex clinical and business
environments and services
Identifies and leads projects to
modernise and improve service delivery and patient access
Participates appropriately in the
investigation of complaints
On behalf of the General Manager,
leads specific project work within the CSU and on cross-CSU issues
Assist with policy development
across the organisation relevant to local area e.g. MAJAX, Winter Plan,
National Service Frameworks
Ensures the local implementation of
Trust policies and procedures e.g. People and Corporate Governance, Health
and Safety
Develops and monitors Service
Level Agreements and devises prices for services provided to the CSUs
customers (internal and external) Support the Service Manager in managing
their budgets to ensure the efficient and effective use of such resources and
the achievement of all financial targets
Has the capability to provide leadership to any staff they may
line-manage, to ensure appropriate arrangements are in place to set
objectives, monitor performance, agree and review development needs and
ensure staff understand and can achieve the required results.
Assists in disciplinary and
grievance matters
Identifies information needs of the
CSU and ensures the accuracy and use of information related to patient
processes
Produces reports and proposals,
including spreadsheets, some of which are complex and involve bids for
additional funding from Commissioners
Supports the Service Manager or
General Manager in the interface with commissioners
Contributes to Trust wide
activities taking a lead responsibility for selected pieces of work
Responsible for co-ordinating the
procurement of medical and scientific capital equipment via the Trusts MSE
process
Undertakes audit work to facilitate
service improvement and collates and presents research results
Plans a broad range of activities
with customers and potential customers that involves formulation of plans
which require on-going review and adjustment
Contribute to bid/no bid
decisions to lead the Trusts response to ITTs
Analyse current services to
identify service improvement opportunities, potential cost savings (including
the re-evaluation of sendaways), client retention strategies and potential to
extend the CSUs test repertoire and/or the current client base.
In conjunction with the Service
Manager to develop, implement and update the business development strategy
for their specialty area/s within Pathology, to include income targets and
promote the current test repertoire to deliver revenue generation
Person Specification
Experience
Essential
- Demonstrates an understanding of both the NHS culture and of the cultures of the different health professional groups
- Sound understanding of the NHS modernisation agenda to include priorities from, National, Local and Trust Targets
- Work within the Trusts Standing Orders and Standing Financial Instructions and Clinical Governance arrangements
- Work within the Trusts Capital and Corporate Planning procedures
- Understanding and experience of effective information analysis, data interpretation and presentation, and software applications essential for communicating business, finance and workforce plans
- Good sound knowledge and understanding of writing comprehensive business cases
- Ability to proactively innovate potential revenue streams, devising pricing strategies / mechanisms and service level agreements.
- Experience in devising and delivering business plans and strategies
- Work within the Trusts HR guidance and toolkits for HR processes to include workforce planning, recruitment and selection, honorary contracts
- Understanding of Trust Policy and Procedure, e.g. HR/Risk Management/Clinical Governance
- Knowledge of the working of the NHS and wider healthcare system within England
- Workforce and capacity planning and developing business cases
- Experience of working in a Pathology environment
- Day-to-day people management including appraisal and objective setting, recruitment and retention
- Management of complex budget
Desirable
- Experience in working in partnership with others to develop, implement and evaluate policies and strategies, including managing change
- Demonstrates strong analytical skills, literacy and numeracy
- Operational planning and implementation including strategic planning and options appraisal, and change management
Other Criteria
Essential
- Change management skills including service reconfiguration
- Analytical skills, literacy and numeracy. Ability to analyse data and formulate reports
- Understanding and experience of information analysis essential for communicating business, finance and workforce plans
- Able to develop effective working partnership skills within and beyond employing organisation
- Able to deliver outcomes within a culture of ambiguity
- Presentation skills using a variety of options and software packages.
- Ability to manage teams based on different sites across the organisation
- Manage clinical and business risks developing action plans to improve performance.
Qualifications
Essential
- Educated to degree level or equivalent professional qualification
- Evidence of commitment to continuing professional development, including a management qualification or post graduate diploma
- Management qualification or post graduate diploma.
- Career progression through continuing professional development.
- Willingness to undertake training and development as identified through the PDP process
Desirable
- Masters level in a related field
Skills and Behaviours
Essential
- Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales.
- Ability to maintain systems for keeping abreast of changes in the NHS and their impact on the CSU
- Commitment to team working with the ability to take personal responsibility for difficult decision making
- Ability to monitor, maintain and improve service delivery
- Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust
- Ability to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures
- Ability to produce a range of documents to varying audiences, both internal and external to the Trust some of which is of a confidential, sensitive or contentious nature
- Possess change management skills to include service reconfiguration
- Ability to establish processes and systems within the CSU to develop and monitor financial and business plans across specialist services working collaboratively with other CSU
- Negotiation and influencing skills and diplomacy
- Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation
- Working well under pressure of time and resources
- Fair, honest and consistent in approach
- Self-management, demonstrating resilience. Effective team leader and team player
- Evidence of developing effective working relationships within and beyond employing organisation
Person Specification
Experience
Essential
- Demonstrates an understanding of both the NHS culture and of the cultures of the different health professional groups
- Sound understanding of the NHS modernisation agenda to include priorities from, National, Local and Trust Targets
- Work within the Trusts Standing Orders and Standing Financial Instructions and Clinical Governance arrangements
- Work within the Trusts Capital and Corporate Planning procedures
- Understanding and experience of effective information analysis, data interpretation and presentation, and software applications essential for communicating business, finance and workforce plans
- Good sound knowledge and understanding of writing comprehensive business cases
- Ability to proactively innovate potential revenue streams, devising pricing strategies / mechanisms and service level agreements.
- Experience in devising and delivering business plans and strategies
- Work within the Trusts HR guidance and toolkits for HR processes to include workforce planning, recruitment and selection, honorary contracts
- Understanding of Trust Policy and Procedure, e.g. HR/Risk Management/Clinical Governance
- Knowledge of the working of the NHS and wider healthcare system within England
- Workforce and capacity planning and developing business cases
- Experience of working in a Pathology environment
- Day-to-day people management including appraisal and objective setting, recruitment and retention
- Management of complex budget
Desirable
- Experience in working in partnership with others to develop, implement and evaluate policies and strategies, including managing change
- Demonstrates strong analytical skills, literacy and numeracy
- Operational planning and implementation including strategic planning and options appraisal, and change management
Other Criteria
Essential
- Change management skills including service reconfiguration
- Analytical skills, literacy and numeracy. Ability to analyse data and formulate reports
- Understanding and experience of information analysis essential for communicating business, finance and workforce plans
- Able to develop effective working partnership skills within and beyond employing organisation
- Able to deliver outcomes within a culture of ambiguity
- Presentation skills using a variety of options and software packages.
- Ability to manage teams based on different sites across the organisation
- Manage clinical and business risks developing action plans to improve performance.
Qualifications
Essential
- Educated to degree level or equivalent professional qualification
- Evidence of commitment to continuing professional development, including a management qualification or post graduate diploma
- Management qualification or post graduate diploma.
- Career progression through continuing professional development.
- Willingness to undertake training and development as identified through the PDP process
Desirable
- Masters level in a related field
Skills and Behaviours
Essential
- Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales.
- Ability to maintain systems for keeping abreast of changes in the NHS and their impact on the CSU
- Commitment to team working with the ability to take personal responsibility for difficult decision making
- Ability to monitor, maintain and improve service delivery
- Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust
- Ability to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures
- Ability to produce a range of documents to varying audiences, both internal and external to the Trust some of which is of a confidential, sensitive or contentious nature
- Possess change management skills to include service reconfiguration
- Ability to establish processes and systems within the CSU to develop and monitor financial and business plans across specialist services working collaboratively with other CSU
- Negotiation and influencing skills and diplomacy
- Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation
- Working well under pressure of time and resources
- Fair, honest and consistent in approach
- Self-management, demonstrating resilience. Effective team leader and team player
- Evidence of developing effective working relationships within and beyond employing organisation
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
