Leeds Teaching Hospitals

Quality Administrator (XN04)

This job is now closed

Job summary

We are looking for an enthusiastic and exceptional individual to join the Pathology CSU leadership team as Quality Administrator for Pathology Central Specimen Reception. This post will be a fixed term role for 18 months and offers the opportunity to be part of shaping Pathology transformation as we adapt to a new Laboratory Computer system and move into our new build facility.

Ideally you will already have some experience in quality assurance processes such as basic auditing and incident recording, and will have previous experience of working in a clinical laboratory or other regulated healthcare setting. You will have excellent IT skills (in particular Microsoft Word and Excel) and be able to collate and process data reliably and efficiently to maintain accurate quality records for departmental and external review.

We encourage all applicants to make contact to discuss the role.

Main duties of the job

The post holder will be a key member of the Pathology Central Specimen Reception Leadership team and will play a central role in ensuring the team are able to meet regulatory and quality requirements for clinical laboratories. You will ensure a robust and consistent approach to the delivery of Quality Management and Clinical Governance throughout the department.Duties will include extensive liaising with team members in order to lead audits, risk assessments, compile compliance reports and managing data to provide insight into the health of the quality management system and influencing the team to successfully embed quality assured processes. The successful candidate will also play a key role in helping the department to drive forward its continuous quality improvement agenda, working closely with staff at all levels within the department and other departments in Pathology. This is a varied and interestingadministrative role, and would suit an individual who is happy to approach tasks in an adaptable manner, responds positively to feedback, and is keen to develop their knowledge to work effectively.You will have a passionfor working closely with staff of all grades to help influence and embed a culture of continuousqualityimprovement. You will be able to deliver structured training to staff groups of all grades with enthusiasm and confidence, use your initiative to solve problems, and ensure that objectives set by the Transformation Manager are achieved.

About us

The pathology service at Leeds Teaching Hospitals NHS Trust (LTHT) operates across two large sites (Leeds General Infirmary (LGI) and St James's University Hospital (SJUH)) in the Leeds Metropolitan area, serving a population of around 2.3 million people. We also act as a referral centre serving the wider Yorkshire region and across the country. We work in partnership with Siemens, employing state-of-the-art technology and innovation to deliver laboratory services of the highest quality. Currently the department is undertaking a number of projects, including relocation of premises to a purpose-built laboratory, implementation of Q-Pulse (a QMS management system) and Profiler (an electronic training and competency platform).

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

02 March 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£23,949 to £26,282 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

C9298-PATH-115

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

The post holder will support the Business Support Manager in development, implementation and maintenance of the Quality Management Plan within Central Specimen Reception.

The post holder will provide administrative and quality support to the Business Support Manager in achievement and continued fulfilment of the UKAS ISO15189 Accreditation Standards, and other regulatory standards.

The post holder will be responsible for EQMS training and promotion.

The post holder will be responsible for the issue and document control of all policies / procedures and also for ensuring review dates are notified to the Business Support Manager and added to the appropriate document review meeting.

The post holder will support the Business Support Manager in ensuring continuous improvement across all aspects of the Department through audit, patient questionnaires and service improvement initiatives. These activities would involve assessing a range of facts and data sources to ensure quality, consistency and accuracy.

The post holder may be required to support Quality Managers from other areas of Pathology in a variety of audit related activities.

Job description

Job responsibilities

The post holder will support the Business Support Manager in development, implementation and maintenance of the Quality Management Plan within Central Specimen Reception.

The post holder will be responsible for EQMS training and promotion.

The post holder may be required to support Quality Managers from other areas of Pathology in a variety of audit related activities.

Person Specification

Qualifications

Essential

Good basic standard of education demonstrating excellent communication skills and numeracy. A level or the equivalent qualifications High standard of English and Mathematics.

Desirable

Certificates or Diplomas from Further Education where Quality formed part of the teaching.

Experience

Essential

Experience of working in an office environment. The ability to be meticulous and accurate. Flexible and adaptable approach to managing

Desirable

Experience of working in a hospital environment. Can conduct own projects successfully and follow through actions. Ability to use shorthand Previous NHS experience Experience of the hospital inform

Skills & behaviours

Essential

Honesty and integrity Excellent communication and organisational skills The ability to teach small groups Fair, honest and consistent in their approach Diplomatic, self-motivated and enthusiastic wit

Desirable

Ability to encourage others Ability to prioritise and organise competing workloads yet retain sufficient flexibility to respond to new circumstances

Person Specification

Qualifications

Essential

Good basic standard of education demonstrating excellent communication skills and numeracy. A level or the equivalent qualifications High standard of English and Mathematics.

Desirable

Certificates or Diplomas from Further Education where Quality formed part of the teaching.

Experience

Essential

Experience of working in an office environment. The ability to be meticulous and accurate. Flexible and adaptable approach to managing

Desirable

Experience of working in a hospital environment. Can conduct own projects successfully and follow through actions. Ability to use shorthand Previous NHS experience Experience of the hospital inform

Skills & behaviours

Essential

Honesty and integrity Excellent communication and organisational skills The ability to teach small groups Fair, honest and consistent in their approach Diplomatic, self-motivated and enthusiastic wit

Desirable

Ability to encourage others Ability to prioritise and organise competing workloads yet retain sufficient flexibility to respond to new circumstances

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)