Job summary
Are
you looking for a new challenge? Look no further!
We
have an exciting opportunity for a Business Manager to join the Clinical
Haematology and Bone Marrow Transplant services, on a permanent basis. The
Clinical Haematology and Bone Marrow Transplant services are part of Oncology
CSU, one of the largest CSUs in the Trust. The Clinical Haematology and Bone
Marrow Transplant services alone delivered 23,000 outpatient appointments
from 1st April 2020 to 31st March 2021.
We
are looking for an enthusiastic, patient-focused manager who will ensure that
we continue to deliver a high quality, timely service to our patients. The
successful candidate will need to be able to engage and collaborate with both
clinical and non-clinical colleagues, to develop services and meet the needs
of our patients.
You
will manage a busy and varied workload and must be flexible in dealing with
and responding to problems. You must also have a good range of interpersonal
and communication skills and have a proven track record in leading and
motivating staff in the delivery of quality patient care across complex,
clinical, and business environments.
Operational
experience and management experience is considered essential for this role,
along with a firm understanding of access and performance targets for RTT and
cancer pathways. You will lead on delivery against all key performance areas
including access targets, finance and quality standards.
Main duties of the job
Provide
the Haematology Department with Business Manager support .
Please see job description for further details.
About us
The
Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association
of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from
across West Yorkshire and Harrogate working together to provide the best
possible care for our patients.
By bringing together the wide range of
skills and expertise across West Yorkshire and Harrogate, we are working
differently, innovating and driving forward change to deliver the highest
quality care. By working for Leeds
Teaching Hospitals NHS Trust this is your opportunity to be a part of that
change.
WYAAT is the acute sector arm of the West
Yorkshire and Harrogate Health and Care Partnership, one of the largest
integrated care systems in the country. The Partnerships ambition is for
everyone to have the best possible health and wellbeing, and the work of
WYAAT, and each individual trust, supports that ambition.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
post holder provides business management support to the Clinical Service Unit
(CSU) or a component part of the CSU. The post holder will have
responsibility for the access & performance agenda for both RTT and
cancer access targets. They will ensure that the structure of administrative
and clerical staff co-ordinate successfully so that services are delivered
within budget to agreed quality standards and in accordance with agreed
activity levels.
The
post holder will also work with members of their CSU and other senior
managers in the strategic development of the services provided by the CSU.
This will include strategic and operational business planning and monitoring,
and the development of relationships with key internal and external partners.
The post holder will ensure the CSU functions as an integral part of the
Leeds Teaching Hospitals Trust and that CSU and Trust-wide objectives are
achieved simultaneously.
Devolved responsibility for both
pay and non pay budgets in the CSU
Responsible for staff who may work
Trust-wide across several disciplines and clinical specialties.
Assist in the performance
management of the CSU.
Line management of administrative,
clerical and secretarial staff within the CSU, and take management
responsibility for their personal development and performance review.
Responsible for the procurement of
medical and scientific capital equipment
Assist in the operational aspects
of major service and capital planning
Contribute to developing and
sustaining capacity and capability in the CSU
Lead specific project work on
behalf of the Deputy or General Manager
Job description
Job responsibilities
The
post holder provides business management support to the Clinical Service Unit
(CSU) or a component part of the CSU. The post holder will have
responsibility for the access & performance agenda for both RTT and
cancer access targets. They will ensure that the structure of administrative
and clerical staff co-ordinate successfully so that services are delivered
within budget to agreed quality standards and in accordance with agreed
activity levels.
The
post holder will also work with members of their CSU and other senior
managers in the strategic development of the services provided by the CSU.
This will include strategic and operational business planning and monitoring,
and the development of relationships with key internal and external partners.
The post holder will ensure the CSU functions as an integral part of the
Leeds Teaching Hospitals Trust and that CSU and Trust-wide objectives are
achieved simultaneously.
Devolved responsibility for both
pay and non pay budgets in the CSU
Responsible for staff who may work
Trust-wide across several disciplines and clinical specialties.
Assist in the performance
management of the CSU.
Line management of administrative,
clerical and secretarial staff within the CSU, and take management
responsibility for their personal development and performance review.
Responsible for the procurement of
medical and scientific capital equipment
Assist in the operational aspects
of major service and capital planning
Contribute to developing and
sustaining capacity and capability in the CSU
Lead specific project work on
behalf of the Deputy or General Manager
Person Specification
Experience
Essential
- Knowledge of the working of the NHS and wider healthcare system within England
- Understanding of the NHS modernisation agenda to include priorities from the Department of Health, Monitor, Healthcare Commission, National, Local and Trust Targets
- Knowledge and practical understanding of financial and commissioning frameworks
- Workforce and capacity planning, managing waiting lists and developing business cases.
- Knowledge and application of key policies and procedures to include access targets; Booking and Choice; Health and Safety; HR Guidance and toolkit; Attendance Management
- Experience of middle management level
- Specialist knowledge of managing multi-professional teams underpinned by formal management training.
- Successful operational management in a multi-professional environment
- Day-to-day people management and ability to develop others.
- Management of complex budgets/run rates.
- Operational planning and implementation including strategic planning and options appraisal and change management.
- Recruitment, selection, and retention of senior key personnel within the organisation; attendance management; appraisal and objective setting;
- disciplinary and grievance across multi-professional boundaries
- Demonstrates an understanding of both the NHS culture and of the cultures of the different health professional groups.
- Understanding and experience of effective information analysis, data interpretation and presentation, and software applications essential for communicating business, finance and workforce plans
Desirable
- NHS management experience
- Understanding of Trust Policy and Procedure, e.g. HR/Risk Management/Clinical Governance
Other Criteria
Essential
- Able to fulfil Occupational Health requirements for the post
Qualifications
Essential
- Educated to degree level or equivalent professional qualification, have evidence of commitment to continuing professional development, including a management qualification or post graduate diploma.
- Management qualification or post graduate diploma.
- Career progression through continuing professional development. Willingness to undertake training and development as identified through the PDP process
Desirable
- Masters level in a related field
Skills and behaviours
Essential
- Negotiation and influencing skills and diplomacy.
- Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation.
- Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales.
- Fair, honest and consistent in approach.
- Self-management, demonstrating resilience.
- Evidence of developing effective working relationships within and beyond employing organisation
- Ability to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures.
- Highly developed communication skills to enable the development of workforce and capacity planning and ensure that departmental business plans and continually changing service plans and schedules
- are updated to meet service needs
- Commitment to team working with the ability to take personal responsibility for difficult decision making.
- Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust.
Person Specification
Experience
Essential
- Knowledge of the working of the NHS and wider healthcare system within England
- Understanding of the NHS modernisation agenda to include priorities from the Department of Health, Monitor, Healthcare Commission, National, Local and Trust Targets
- Knowledge and practical understanding of financial and commissioning frameworks
- Workforce and capacity planning, managing waiting lists and developing business cases.
- Knowledge and application of key policies and procedures to include access targets; Booking and Choice; Health and Safety; HR Guidance and toolkit; Attendance Management
- Experience of middle management level
- Specialist knowledge of managing multi-professional teams underpinned by formal management training.
- Successful operational management in a multi-professional environment
- Day-to-day people management and ability to develop others.
- Management of complex budgets/run rates.
- Operational planning and implementation including strategic planning and options appraisal and change management.
- Recruitment, selection, and retention of senior key personnel within the organisation; attendance management; appraisal and objective setting;
- disciplinary and grievance across multi-professional boundaries
- Demonstrates an understanding of both the NHS culture and of the cultures of the different health professional groups.
- Understanding and experience of effective information analysis, data interpretation and presentation, and software applications essential for communicating business, finance and workforce plans
Desirable
- NHS management experience
- Understanding of Trust Policy and Procedure, e.g. HR/Risk Management/Clinical Governance
Other Criteria
Essential
- Able to fulfil Occupational Health requirements for the post
Qualifications
Essential
- Educated to degree level or equivalent professional qualification, have evidence of commitment to continuing professional development, including a management qualification or post graduate diploma.
- Management qualification or post graduate diploma.
- Career progression through continuing professional development. Willingness to undertake training and development as identified through the PDP process
Desirable
- Masters level in a related field
Skills and behaviours
Essential
- Negotiation and influencing skills and diplomacy.
- Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation.
- Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales.
- Fair, honest and consistent in approach.
- Self-management, demonstrating resilience.
- Evidence of developing effective working relationships within and beyond employing organisation
- Ability to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures.
- Highly developed communication skills to enable the development of workforce and capacity planning and ensure that departmental business plans and continually changing service plans and schedules
- are updated to meet service needs
- Commitment to team working with the ability to take personal responsibility for difficult decision making.
- Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
