Radiotherapy Treatment Co-ordinator (XR02)

Job description

Job responsibilities

JOB PURPOSE

Support the planning and delivery of radiotherapy treatment by ensuring the administrative functions (transport, accessing notes & images, liaising with patients regarding appointments etc.) are completed.

The role also involves the direct support of patients through the radiotherapy process (assisting with dressing / undressing, aiding patients to the toilet, general patient care etc.).

JOB DIMENSIONS

The radiotherapy department delivers treatment care packages to approximately 6,500 patients per year. Forming part of a team of co-ordinators, you will have a clear understanding of the whole of the radiotherapy process. You will be responsible for supporting the delivery of radiotherapy via a combination of clerical and patient support duties.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Essential

Level 2 qualification or equivalent in relevant health care related subject

Grade D GCSE English + Maths or Level 2 Functional Skills equivalent

Completion of Care Certificate. Otherwise will be mandatory training requirement during first 3 months of employment

Basic computer skills

Experience of working with people

Good organizational ability

Excellent interpersonal and communication skills

Able to work as part of a team

Open to learning and willing to undertake training as required

Flexible approach

Self-motivated and able to work independently

Desirable

Working in large organizations

Experience of working with people in healthcare setting

Experience of computerized appointment booking systems

8. CORE KNOWLEDGE AND UNDERSTANDING

A basic understanding of the cancer pathway must be developed for the role. A more thorough understanding of the radiotherapy pathway and support functions involved in service delivery is also required. Both of these can be acquired through training in post over a few weeks induction.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

General Duties

Ensure the clinical areas are well stocked, clean and tidy. Monitor and replace items when required.

Ensure clean linen/gowns are available and disposing of dirty laundry appropriately.

Ordering and checking stock for the radiotherapy department, liaising with the head of department to ensure budget overview is maintained. Unpacking order and distributing stock to the appropriate areas.

Act as a Radiotherapy unit receptionist using computerised patient administration system.

Organise and co-ordinate patient appointment scheduling for the day to day running of the treatment units.

Retrieve and deliver notes for clinics as required.

Collect notes and treatment cards for patients on completion of treatment.

Carrying out additional duties as requested by the Head of Radiotherapy or management team, commensurate with the grade of the post

General Clerical Duties

Make and amend where necessary patient appointments for outpatients within the radiotherapy department (i.e. treatment planning clinics etc.).

Book / amend patient transport as required

Liaise and arrange appointments for support services e.g. physiotherapist, nurses.

Maintain machine / clinic schedules.

Answering telephones, taking, conveying and dealing with messages. Bleeping hospital personnel as requested.

General Clerical duties as required by radiographers and other healthcare professionals.

Ensure that patients notes are tracked correctly using the hospitals computerised system.

Liaise with Booking office, clinicians, nurses, planning department and any other areas as required

Undertake data collection for audit/research purpose as required

General clerical tasks e.g. photocopying, filing etc.

Patient Care Duties

Greet patients on their arrival, book them into the appropriate area and direct them as required.

Communicate with cancer patients regarding their appointments and general care.

Assist in the dressing/undressing of patients where required.

Where necessary attending to patients personal needs (e.g. assisting with toilet).

Organise refreshments for patients.

Liaise with staff groups to facilitate the continuous care of the patient.

Provide a source of support and information for cancer patients undergoing radiotherapy.

Following training, deliver information regarding the radiotherapy process to patients.

Support distressed patients and families/carers when required

Able to identify when patients /carers need referral for specialist services/support and make the appropriate referral as necessary. Communicate that a referral has been made to the appropriate professionals in the team

-Report repairs

-taking IPs to wards

- training and showing new starters

- make sure all the prep rooms are fully stocked with information leaflets

- make sure make sure the sim rooms are fully stocked with information leaflets

- make sure the nurses stand hare fully stocked with information leaflets

- Fill in travel documents to claim money back

- Fill In Insurance documents on patients last day and print off full schedule

Person Specification

Qualifications

Essential

• Level 2 qualification or equivalent in relevant health care related subject
• Grade D GCSE English + Maths or Level 2 Functional Skills equivalent
• Completion of Care Certificate. Otherwise will be mandatory training requirement during first 3 months of employment

Desirable

• Grade C English + maths

Experience

Essential

• Basic computer skills
• Experience of working with people

Desirable

• Working in large organizations
• Experience of working with people in healthcare setting
• Experience of computerized appointment booking systems
• ECDL

Other Criteria

Essential

• Word Processing / use PC
• Relevant Clinical experience

Skills and Behaviours

Essential

• Good organizational ability
• Excellent interpersonal and communication skills
• Able to work as part of a team
• Open to learning and willing to undertake training as required
• Flexible approach
• Self-motivated and able to work independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)