Job summary
We
are looking for a IT Support Admin to join our team at Leeds Teaching
Hospital NHS Trust. It is within our
Safety and Assurance team, Clinical Engineering within Medical Physics &
Engineering and involves working with technical & clinical staff and
other information specialists.
The
post provides information services associated with the Trust medical
equipment inventory & medical devices training management system for
clinical staff. The post holder advises staff on the use of systems,
undertakes problem solving/improvement work with the systems, ensures
accuracy/completeness of information. Development, adaptions and maintenance
of reports, and systems, relating to activity within Clinical Engineering are
also requirements. Clinical Engineering covers all aspects of medical equipment
management (safety assurance/user training/maintenance/repair/equipment
libraries/regulatory compliance/data connectivity/management of external
contractors) and operates within an ISO9001:2015 registered quality system. We also provide clinical services in
rehabilitation and clinical measurements, and support research activity.
Clinical
Engineering
(https://www.leedsth.nhs.uk/a-z-of-services/medical-physics-and-engineering/), provides services across 5 hospital sites and community healthcare in the
region. The post is based at St Jamess Hospital. Please contact Services
Manager Gerry Holliday (gerryholliday@nhs.net) for further information about
the post.
Main duties of the job
The
IT Support Admin provides information services within Leeds Teaching
Hospitals NHS Trust (LTHT) associated with the Trust medical equipment
inventory and medical devices training management system for clinical staff.
These systems are managed from the Clinical Engineering service in Medical
Physics and Engineering. The post
holder advises staff on the use of systems, undertakes problem solving and
improvement work with the systems, and ensures the accuracy and completeness
of information. Development, adaptions and maintenance of reports, and
systems, relating to activity within Clinical Engineering are requirements of
role.
This
is an information systems technical role.
Information systems supported include operational databases / systems
used by clinical users across the Trust. System management and administration
of designated systems will be a major part of the job function.
The
postholder requires an intermediate level of knowledge of the medical
equipment management and staff training processes in our Trust. There are
about 45,000 active medical equipment records and 12000 equipment users,
whose training records for this equipment should be record on the database.
Enquiries for the post holder may be from any system user, or from parties
seeking information from the system.
About us
Expected Shortlisting
Date:
06/03/2025
Planned Interview
Date:
26/03/2025
The
Clinical Engineering services in Leeds cover all aspects of medical equipment
management (safety assurance, user training, maintenance and repair,
equipment libraries, regulatory compliance, data connectivity, management of
external contractors) and operate within an ISO9001:2015 registered quality
system. In addition we provide
clinical services in rehabilitation and clinical measurements, and support
research activity. There are about 90
colleagues working within these services.
The
Clinical Engineering service is integrated with Medical Physics and
Engineering within the hospital Trust.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
IT Support Admin provides information services within Leeds Teaching
Hospitals NHS Trust (LTHT) associated with the Trust medical equipment
inventory and medical devices training management system for clinical staff.
These systems are managed from the Clinical Engineering service in Medical
Physics and Engineering. The post
holder advises staff on the use of systems, undertakes problem solving and
improvement work with the systems, and ensures the accuracy and completeness
of information. Development, adaptions and maintenance of reports, and
systems, relating to activity within Clinical Engineering are requirements of
role.
This
is an information systems technical role.
Information systems supported include operational systems used by
clinical users across the Trust. System management and administration of
designated systems will be a major part of the job function.
The
postholder requires an intermediate level of knowledge of the medical
equipment management and staff training processes in our Trust. There are
about 45,000 active medical equipment records and 12000 equipment users,
whose training records for this equipment should be record on the database.
Enquiries for the post holder may be from any system user, or from parties
seeking information from the system.
There
are no budgetary or team management responsibilities, except in training
system users, and will collaborate with colleagues across the Trust to ensure
timely and accurate recording and auditing of data in those systems. Such
auditing is carried out by reconciliation with various paper and electronic
sources and by the communication and encouragement of staff to input the
operational data in the systems.
Complete
and accurate data are required to demonstrate the Trusts safe utilisation of
its medical devices to external regulatory bodies and others including but
not exclusively, CQC, NHS Resolutions and MHRA. Attention to detail is
therefore of paramount importance.
Autonomy to lead on data audits and define and update audit and
training programmes with respect to the systems in use in Clinical
Engineering and its associated documentation is a major requirement of the
role.
Working
collaboratively with the Medical Devices Training Co-ordinator to generate
complex management reports and presenting them to clinical and management
staff across the Trust is sometimes required.
As
the majority of the database systems in use in the department use the
Microsoft SQL Server database platform an moderate knowledge of Microsoft SQL
Server and Query Tool is essential.
Job description
Job responsibilities
The
IT Support Admin provides information services within Leeds Teaching
Hospitals NHS Trust (LTHT) associated with the Trust medical equipment
inventory and medical devices training management system for clinical staff.
These systems are managed from the Clinical Engineering service in Medical
Physics and Engineering. The post
holder advises staff on the use of systems, undertakes problem solving and
improvement work with the systems, and ensures the accuracy and completeness
of information. Development, adaptions and maintenance of reports, and
systems, relating to activity within Clinical Engineering are requirements of
role.
This
is an information systems technical role.
Information systems supported include operational systems used by
clinical users across the Trust. System management and administration of
designated systems will be a major part of the job function.
The
postholder requires an intermediate level of knowledge of the medical
equipment management and staff training processes in our Trust. There are
about 45,000 active medical equipment records and 12000 equipment users,
whose training records for this equipment should be record on the database.
Enquiries for the post holder may be from any system user, or from parties
seeking information from the system.
There
are no budgetary or team management responsibilities, except in training
system users, and will collaborate with colleagues across the Trust to ensure
timely and accurate recording and auditing of data in those systems. Such
auditing is carried out by reconciliation with various paper and electronic
sources and by the communication and encouragement of staff to input the
operational data in the systems.
Complete
and accurate data are required to demonstrate the Trusts safe utilisation of
its medical devices to external regulatory bodies and others including but
not exclusively, CQC, NHS Resolutions and MHRA. Attention to detail is
therefore of paramount importance.
Autonomy to lead on data audits and define and update audit and
training programmes with respect to the systems in use in Clinical
Engineering and its associated documentation is a major requirement of the
role.
Working
collaboratively with the Medical Devices Training Co-ordinator to generate
complex management reports and presenting them to clinical and management
staff across the Trust is sometimes required.
As
the majority of the database systems in use in the department use the
Microsoft SQL Server database platform an moderate knowledge of Microsoft SQL
Server and Query Tool is essential.
Person Specification
Skills & Behaviours
Essential
- Ability to work through complex problems and staff issues in relation to training records and inventory queries in order to resolve them.
- Ability to work flexibly and with equal aptitude between technical system administration, user support and information provision.
- Positive attitude towards new knowledge and skills and be able to acquire them quickly and effectively.
- Enthusiastic
- Motivated and able to work on own initiative.
- Attention to detail
- Good team player.
Desirable
- Ability to work through complex problems and staff issues in relation to training records and inventory queries in order to resolve them.
- Ability to work flexibly and with equal aptitude between technical system administration, user support and information provision.
- Positive attitude towards new knowledge and skills and be able to acquire them quickly and effectively.
Other Criteria
Essential
- Excellent communication skills.
- Able to analyse data and information held in systems together with the ability to produce spread sheets and other reports based on that data.
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
Qualifications
Essential
- IT Qualification (e.g. Degree, HNC, HND) or equivalent experience
Experience
Essential
- Working knowledge of Microsoft Word, Excel, Access to ECDL or equivalent
- Data/database/information management.
- Able to derive the real problem/requirement from general non-specific information.
- User/ Training systems management
- Understanding of the importance of data accuracy
- Contribute to database development decisions, actions and advice on sound database knowledge.
- Understanding of why data has been collected and how the audit information is used.
Desirable
- Knowledge of healthcare environment.
- Knowledge of medical equipment
- Knowledge of HTML/web interfaces
- Knowledge of professional training practices
Person Specification
Skills & Behaviours
Essential
- Ability to work through complex problems and staff issues in relation to training records and inventory queries in order to resolve them.
- Ability to work flexibly and with equal aptitude between technical system administration, user support and information provision.
- Positive attitude towards new knowledge and skills and be able to acquire them quickly and effectively.
- Enthusiastic
- Motivated and able to work on own initiative.
- Attention to detail
- Good team player.
Desirable
- Ability to work through complex problems and staff issues in relation to training records and inventory queries in order to resolve them.
- Ability to work flexibly and with equal aptitude between technical system administration, user support and information provision.
- Positive attitude towards new knowledge and skills and be able to acquire them quickly and effectively.
Other Criteria
Essential
- Excellent communication skills.
- Able to analyse data and information held in systems together with the ability to produce spread sheets and other reports based on that data.
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
Qualifications
Essential
- IT Qualification (e.g. Degree, HNC, HND) or equivalent experience
Experience
Essential
- Working knowledge of Microsoft Word, Excel, Access to ECDL or equivalent
- Data/database/information management.
- Able to derive the real problem/requirement from general non-specific information.
- User/ Training systems management
- Understanding of the importance of data accuracy
- Contribute to database development decisions, actions and advice on sound database knowledge.
- Understanding of why data has been collected and how the audit information is used.
Desirable
- Knowledge of healthcare environment.
- Knowledge of medical equipment
- Knowledge of HTML/web interfaces
- Knowledge of professional training practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
